FERGUS Club Europa

“Don't believe all thats in the negative reviews!”

2 adults, 1 child, 5 day break 29th October. All Inc. Room 124 (we didn't upgrade to Magnus or use the snack bar so I can't comment). What a lovely mini break we've just had! Some of the reviews were hit and miss, but we really did love it here. Negatives: The transfer was longer than advertis… more

2 adults, 1 child, 5 day break 29th October. All Inc. Room 124 (we didn't upgrade to Magnus or use the snack bar so I can't comment). What a lovely mini break we've just had! Some of the reviews were hit and miss, but we really did love it here. Negatives: The transfer was longer than advertised due to major roadworks near to airport. This may not always be the case though depending on which other hotels are on your transfer route. Now if you're worried about updating your socials, snapchat streak or have a teenager connected to their phone the wifi is very hit and miss. The hotel is located on a hill, but a steady walk down to the town/beach is about 20 minutes. Coming back is a lot harder - the hotel does put on a free shuttle service throughout the day. The hotel itself has a steep incline throughout between the reception/bar/restaurant/pool and rooms. I have bad knees and hips, but maybe too much for someone who uses walking aids. Very steep (and slippy tiles) for wheelchair users. The pool surrounding "can" become very slippy. The steps upto the slides are tiles and get very waterlogged and slippy. There is a handrail to hold onto so just take care - it's worth it once at the top! The mattresses in room 124 weren't amazing, but slept for the few nights we were there. Could see some staining on the (fabric) bed frame, but the linens were clean and fresh. Shower is open with a fixed glass panel. The lovely power shower does throw out lots of water, so the floor becomes like a pond so keep the hand towels provided close by. Positives: The reception was clean, tidy and welcoming. The receptionist on our arrival Veronika spoke good English and communicated all the details. We were given handouts also with all the information about the hotel food timings, bar openings, H&S information and the beach shuttle times. The route from reception to our room was clean and tidy. The white tiles made the whole area look lovely. The room was basic with 3 beds, mini fridge, hanging rail, desk area and bathroom. There is a safe in the room and costs a deposit of €5 and is €4 a day to rent. Balcony with 3 chairs, a table and a small wall attached clothes airer. Breakfast, lunch and dinner is served in the restaurant. Always staff busy cleaning and replenishing food. Chefs cooking fresh pancakes in the morning and fish/chicken in the evenings. There is your basic A/I beige foods chips/pasta etc and a range of other dishes. There was a small gluen free section at breakfast and a childrens section in the evening. Fresh breads available at each serving. Soft drinks, water and hot drinks are self service. There are machines in the dinner hall and at the bars. The splash pool, how lovely this is for the children (and adults!). 4 slides and 2 flumes. The orange one was fast! A small section of the pool was sectioned off for a landing area - this did not take too much room out of the pool. The thing we liked was that the pool itself was I believe at its deepest 130cms so for our 6 year old was perfect that she could swim around but wasn't too far off the floor if she got into difficulty. The was always at least 1 lifeguard on duty throughout the day,if not 2 and one located at the top of the slides. Please do take care walking to the slides. It can get very wet and the tiles are slippy. There is a handrail. There is a playarea set back from the pool. I would say this is better suited to younger children maybe age 4/5 max. We went for a walk off complex into the local town and the area felt safe. The hotel really exceeded expectations for attention to detail on halloween. The staff worked so hard. The food was halloween themed. Even the waiting staff got involved! Brilliant! We really did enjoy this holiday. We would return if the deal was right.

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