Aparthotel Elegance Sol Y Mar, Cala Bona, Mallorca, España

“Flooded”

Rooms were good, Rain came through shutters then through gaps in windows. Room was on 5th floor , bedroom windows blew in during a storm, living room flooded came through wooden windows, I reported it at 4am and got given 3 towels, water coming through ceiling entrance flowing on to settee while he… more

Rooms were good, Rain came through shutters then through gaps in windows. Room was on 5th floor , bedroom windows blew in during a storm, living room flooded came through wooden windows, I reported it at 4am and got given 3 towels, water coming through ceiling entrance flowing on to settee while he was sat there watching the computer. and had to clear it up our selves . not even up to the time we returned home did any one come up to our room to take the wet towels away or inspect the damage. No linen were changed all the holiday, had to keep asking for clean towels, no toilet paper, one bed cover between four of us then gave us three itchy blankets, asked for more pillows but never got them .Most restaurants close up or closing up in resort although it was our children's half term. I no they cant help the weather but helping your paying guest should be more useful.

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“Ideal Budget Establishment”

Stayed at the solymar a decent place to stay, right by the beach so ideal and right in the centre of cala bona. Budget price establishment so budget price service. Friendly and helpful staff. Would use again and recommend to friends on a budget.

“TRAVEL AGENT REVIEW”

Have just spent 10 lovely nights here. Being a travel agent I’m very lucky to have travelled all over and stayed in many hotels. Now this is by no means a luxury apartment, and is very much a basic 3* but has 5* views, 5* location, 5* staff and is great. The apartments themselves could do with a… more

Have just spent 10 lovely nights here. Being a travel agent I’m very lucky to have travelled all over and stayed in many hotels. Now this is by no means a luxury apartment, and is very much a basic 3* but has 5* views, 5* location, 5* staff and is great. The apartments themselves could do with a bit of TLC, but not to the point they are awful by all means. We had a 2 bedroom with sea view. Great size, well equipped kitchen, amazing view and the terrace area that I loved. Some beds could do with a new mattress, one of the ones we had was not possible to sleep in, but we had an extra bed so didn’t matter. With a refurb these apartments could be even better and sell for a lot more, but the price we paid, and from other reviews, I actually expected less and was very pleasantly surprised. It was clean, the pool areas are lovely, nice and quiet which I loved. Again they could be made better if the bar was open, has a lovely seating area which I think is a shame it’s not used, but then it would make the area busier, I loved having the pool to ourself some days! Location is incredible. Right opposite the beach. Woke up to the sound of the sea every morning which I loved. The bedrooms didn’t have air con just the lounge, so a fan could be provided as it did get really warm. The staff are all absolutely lovely and a credit to the place, really helpful. The only other moan I have is the cleaner was supposed to come every 3 days, and they don’t. I don’t mind it not being cleaned but we only had towels changed once in 10 days which we had to ask for, so this could be improved. But they did get on it as soon as I asked. All in all we’ve had a great stay. I’ve stayed all over this area, and I’d definitely opt to stay here again. Thanks all and see you again soon!

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