Description
Facilities: The hotel was modernised in 2020. 530 rooms, including 40 junior suites, 4 suites and 419 double rooms, are available to guests in a 4-storey main building and 6 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless intern… more
Location: This comfortable hotel is situated in a wonderful location beside the sea. It is just a few steps to the inviting Playa Pocillos beach, just across the promenade. The centre of Puerto del Carmen, with a multitude of entertainment venues is located 3 km away and easily reached using the regular bus service (which stops 200 m from the hotel) or by taxi.
Meals: The hotel includes a bar. Guests can indulge their palates at the restaurant (a buffet, air conditioning and high chairs). Catering options include bed and breakfast, half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
more
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Dance hall
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Pets
- Pets allowed
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Luggage storage
- Reading room
- Safe
- Newspapers
- Car hire
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Security service
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Heated pool
- Sun terrace
- Hair salon
- Medical centre
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Garden area
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 5015 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Del Carmen
Showing 5 featured reviews out of 5015 TripAdvisor reviews
A
Angie_R
Liverpool, United Kingdom
04/01/2025
“Excellent”
The junior suite rooms in the main building are great. This was are 4th stay. We have been twice for New Year which is amazing. This was our first time being away for Christmas. It was fantastic. So relaxing spending Christmas Day relaxing in the sun. The 5 course sit down Gala Dinner was fabul… more
L
lesley O
02/01/2025
“Wonderful stay”
This hotel was one of the best hotels I have ever stayed in. The staff were amazing. Loved Astrid, noelia and Carla. Service was impeccable and food was delicious. Cannot find any fault whatsoever and would recommend to anyone. The location is also perfect as opposite the beach.
M
Mark C
01/01/2025
“Great hotel in a perfect location”
Fantastic hotel, great location, all inclusive option was great, food was excellent. Main reception area very tropical with all the wood and tiled areas. Plenty of seating inside and outside. Restaurant can be very busy but that’s to be expected either arrive at the start of the service or leave it… more
E
ennaWestYorkshire
west yorkshire
31/12/2024
“Amazing hotel”
Superb hotel. Everything was to a very high standard but still had an informal feel. The staff were all friendly and efficient. The food was delicious and was themed around different countries. There was plenty of choice for me as a vegetarian. The only draw back for me was that I had to change ro… more
T
Thijs-jan N
31/12/2024
“Again perfect stay”
Also my 7th stay at this hotel was perfect. Good staff, well prepared food and for us important: clean and good +4 stars hotel but not 5 stars to fancy so also for kids a pleasant stay including entertainment for the kids. The tennis courts are a big plus and we hope they will stay. The daily tenni… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info