Description
Facilities: 80 apartments are available to guests in a 3-storey main building and 6 auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services and facilities include a cloakroom, a safe, a currency exchange service, a conference room and a coin-operated laundry. Wireless … more
Location: The apartment complex is centrally located with sea views. The nearest sandy beach of Puerto del Carmen is about 250 m away. The old centre, including the harbour and plenty of shopping and entertainment venues, is just a few minutes’ walk away. Links to the public transport network are just 150 m away.
Meals: There is a bar on the premises. Bed and breakfast is offered as a catering option. Gluten-free meals and vegetarian dishes can be prepared on request. The complex also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.
- Wi-Fi
- Complimentary Wi-Fi
- Bars
- Pool bar
- Swimming pools
- Outdoor pool
- Sunbeds
- Garden area
- Reception
- 24-hour reception
- Services
- Children’s pool
- Sun terrace
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
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Very good
Based on 995 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Del Carmen
Showing 5 featured reviews out of 995 TripAdvisor reviews
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Rachel M
Magherafelt, United Kingdom
22/02/2025
“Great family holiday and would definitely return”
Just back from a week staying here. First night we had to stay in two separate apartments as the previous guest had taken ill but we had no issue with this. The guy on reception was very apologetic. The single apartments were very noisy during the night as they backed onto a bar but this was not th… more
Just back from a week staying here. First night we had to stay in two separate apartments as the previous guest had taken ill but we had no issue with this. The guy on reception was very apologetic. The single apartments were very noisy during the night as they backed onto a bar but this was not the hotels fault. Got a phone call at 10am the following morning to say our two bed apartment was now ready so we moved rooms. The two bed apartment was dated but perfectly clean and had everything we needed. Had to request towel changes at reception a couple of times but this was no problem. Cleaner was not came one day during our stay. No problem getting sunbeds but the lady lifeguard was like the fun police and was very rude. No diving, no balls in the pool, no fun. Not ideal when you have two teenage boys so we stayed clear of the pool for the duration. Not many parasols and they are not moveable so was a bit frustrating. Staff in the pool bar were very friendly and the food was grand. Small shop at the end of the road which had everything we needed as I didn’t plan on cooking. 5 minute walk to both the strip and the old town so perfect location. Would have no hesitation in booking again.
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Janice E
Belfast, United Kingdom
12/02/2025
“A fantastic holiday.”
We have just returned after three weeks at Labranda El Dorado. I had read previous reviews and wondered if we had made the right choice. I needn't have worried - we had a wonderful time. Every member of staff that we met was friendly, our apartment was spotless when we arrived and the hard working … more
We have just returned after three weeks at Labranda El Dorado. I had read previous reviews and wondered if we had made the right choice. I needn't have worried - we had a wonderful time. Every member of staff that we met was friendly, our apartment was spotless when we arrived and the hard working cleaners made sure it stayed that way and our towels and bed linen were changed regularly. The gounds were also kept in an imaculate condition and they added to the enjoyment of our stay. There always seems to be plenty of free sunbeds - we didn't use them as we preferred our sunny balcony. We did visit the pool bar for coffee several times and enjoyed both the coffee and the atmosphere, The apartments are so well situated - the back gate makes shopping in the shopping centre so easy - and the reception entrance is close to several smaller shops (ideal for hot bread rolls in a morning.) Other reviews have mentioned insects - we once met a cockroach in the bathroom. We removed him and that was that. The only slight downside was the lack of utensils in the kitchen - there were no scissors and the large implements providing for stirring were too big for the pans - a plastic spoon would be a great help. Also the smaller saucepan did not have a lid - which is a hazard when reaching over it to stir something in the pan at the back. A basin or similar container would also be useful. However this had little impact on our holiday. Thank you to all of you - we hope to return next year.
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Rebecca L
The Royal Town of Sutton Coldfield, United Kingdom
24/02/2025
“Basic but great location.”
Great location. Near to shops bars and restaurants not far from beaches bus stop ops etc. it’s got a main entrance and a rear gate to use to get to shopping centre and old town. Gardens on the complex nice and well kept and paths lit up at night. Pool behind reception not heated and we didn’t use. … more
Great location. Near to shops bars and restaurants not far from beaches bus stop ops etc. it’s got a main entrance and a rear gate to use to get to shopping centre and old town. Gardens on the complex nice and well kept and paths lit up at night. Pool behind reception not heated and we didn’t use. Pool far left from reception slightly heated but still very cool. We always managed to get a sun bed but at times they were all taken (school hols). The parasols were concreted into the ground so don’t blow over but can mice to where is needed either. A leaflet provided by reception stated pools closed at 6pm but they actually closed heated pool at 5pm and the cold pool at 6pm which was misleading and strange considering most people used the heated/sunnier pool later than the non heated pool. There was always a lifeguard on duty. Rooms basic but ok bottle of water provided in room on arrival. Cold water pressure in room non existent we had 2 sinks in the bathroom one just stopped when turned to cold the other just about ran a trickle of cold water but trying to get a cool temp on the shower was near impossible as it was scalding hot (and I like a hot shower) or just a trickle. Could be a little noisy at night from passing cars or karaoke from nearby bars but didn’t stop us sleeping. Wi-Fi patchy but ok (worked on balcony and living room but not in bathroom or bedroom). Nice big balcony with table and 2 chairs also an extendable drying rack. We were 3rd floor and felt very secure and could leave windows open as there’s no way of gaining access to them from the outside. Air con was included but we didn’t need it in Feb and the Safe also included but you need a fab thing to activate it from reception. If you ask at reception they will also provide pool towels. We didn’t have any bugs or mosquitoes in our room during our stay. Clean probably visited 3 time over the week to mop floor, smelt like they cleaned bathroom and replaced towels. Bedding not changed. Would I stop again? Yes for the right price down to its location.
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Linda S
05/03/2025
“Excellent location”
Excellent location rooms could be cleaner but a good size, basic kitchen equipment but it does what you need. No entertainment but loads going on outside, only small reception manned. Cleaners in every day but didn't clean room just checked on bedding and towels I think. Would still re visit it was… more
Excellent location rooms could be cleaner but a good size, basic kitchen equipment but it does what you need. No entertainment but loads going on outside, only small reception manned. Cleaners in every day but didn't clean room just checked on bedding and towels I think. Would still re visit it was a pleasant stay overall
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Rogal44
Long Sutton, United Kingdom
05/03/2025
“A week in the sun”
Hotel complex was large and generally tidy. Very impersonal no interaction with staff. Drinking and dining facilities poor. Pool with the most rules I ever saw was cool and all rules were broken every day. Room was spacious and clean with good big bathroom and separate bedroom. All goods supplied w… more
Hotel complex was large and generally tidy. Very impersonal no interaction with staff. Drinking and dining facilities poor. Pool with the most rules I ever saw was cool and all rules were broken every day. Room was spacious and clean with good big bathroom and separate bedroom. All goods supplied worked ok. The whole complex was just, tired. No specific complaints, the weather was good, but I’m sure I co7ld have chosen better.
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