Hotel Las Costas

“Lovely Fun Hotel”

Great Hotel x fantastic food x good vibes x good for kids also x really good location, lots of shops, restaurants x our view faced the beach x beach was stone throw away x it was quite windy when we went but weather was really sunny x room was lovely, really clean , the sun was facing over our ro… more

Great Hotel x fantastic food x good vibes x good for kids also x really good location, lots of shops, restaurants x our view faced the beach x beach was stone throw away x it was quite windy when we went but weather was really sunny x room was lovely, really clean , the sun was facing over our room so we didn’t really need to go to the poolside to sit in the sun, it was easy to sunbathe in our terrace.

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“Highly Recommended”

Amazing staff, rooms, and location with great food too. My partner and I recently stayed at Hotel Las Costas and we had an exceptional time- excellent facilities and provision were complimented by a friendly and attentive staffing team that we will genuinely miss! Without wanting to spoil anything … more

Amazing staff, rooms, and location with great food too. My partner and I recently stayed at Hotel Las Costas and we had an exceptional time- excellent facilities and provision were complimented by a friendly and attentive staffing team that we will genuinely miss! Without wanting to spoil anything there were some pleasant surprises from the hotel too. We could not recommend this hotel highly enough and, although I don’t know much about it, I’m not sure what is required to take this hotel to five stars! Massive thanks to the hotel for making our holiday memorable for all the right reasons and hopefully see you again!

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“Poor air conditioning and quality of food”

Air conditioning does not work in rooms, due to financial constraints not acceptable and no one other than senior management can change it. Wont be back. Food quality is poor for all meals supplied. Staff, not all.need to be nicer.amd smile more

“Honest review!”

We've just had a week at this hotel as a family of 4, 2 adults, 2 & 12 year old. Positives: All the staff were extremely helpful and friendly. Big shout out to Natali, the maid, she was super kind to the kids. The hotel grounds are well maintained and all the plants given it a nice tropical feel… more

We've just had a week at this hotel as a family of 4, 2 adults, 2 & 12 year old. Positives: All the staff were extremely helpful and friendly. Big shout out to Natali, the maid, she was super kind to the kids. The hotel grounds are well maintained and all the plants given it a nice tropical feel. We had a family room and size wise it was perfect, very spacious. The food at the restaurant was nice, a bit samey throughout the week, but that's just how it is. The pool bar food is freshly prepared and pretty reasonably priced. You can also eat at the poolside tables or have take out boxes to take back to your sunbeds which is a great idea. You aren't allowed to reserve a sunbed until 9am which stops the craziness of everyone waiting from early doors. There seemed to be plenty of available beds at the beginning of the holiday but towards the end, we did struggle to get 4 together. Negatives: No shade or parasol on your terrace, given we were in a family room, you'd expect some kind of shade available. They've seemed to have an issue with the Plumbing for the toilets. Another room close to ours had pooh flooding back up into the bath/shower so they had to unblock the main drains of all the built up pooh, right outside our room. The smell was absolutely disgusting and the pooh was washed down the path and into the flowerbeds. The next day, we then had a slight issue with our toilet and bath not draining properly, we reported this straight away and someone did come out ASAP and flush the drain through. The cleanliness of the floors in the rooms and around the pool area isn't the greatest. There was a sticky mark on our bathroom floor for 3 days until I wiped it up. The pool area/sunbed area wasn't well maintained, we accidentally spilt a drink on one of the tables in between the sunbeds and the next day it was still all sticky and not been touched. I'm not sure if we picked a week where the hotel wasn't working at full capacity but the mentioned kids club was closed all week and there wasn't any kids entertainment at night either. The "exercise" program that takes place throughout the day is pointless. The lady who does it has a music on far too loud and she just plugs the speaker in right behind your bed. This might be an us thing, but having dinner not start until 18:30 is too late when you have small children. Not only that is the pool bar is closed so there's no where to get a drink from whilst you're waiting. Some of the elderly guest at the hotel were extremely rude. One woman actually came up to my husband at dinner time and asked if our daughter was ill because she doesn't stop being energetic and being a typical 2 Yr old. To say I was shocked was an understatment. The location of the hotel is a strange one as you're about 15min walk to the start of the strip and to get deep into the strip you're looking at about 45min walk. I personally don't think this is a 4 star hotel, I would say 3 star or 3+. We won't be coming back to Lanzarote or to this hotel.

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