Hotel Lanzarote Village

“Great stay John B.”

Just spent 12 nights at this very good hotel. I do sometimes wonder if some people writing these reviews have been to the same hotel as me and my wife. The hotel offers an excellent standard of cleanliness and the maid service is as good as hotels you pay a lot more money for. The menus they provid… more

Just spent 12 nights at this very good hotel. I do sometimes wonder if some people writing these reviews have been to the same hotel as me and my wife. The hotel offers an excellent standard of cleanliness and the maid service is as good as hotels you pay a lot more money for. The menus they provided were good and we found you could always select from the menu different choices of a good quality. Yes it is repetitive for a stay over 7 days but aren't the hotels all the same we have found them to be . We found all the staff in the bar and restaurant helpful and provided an excellent service. We have been at this hotel a number of times and meet a lot of returning guests from a range of countries especially from Ireland and Germany. If you want 5 Star service then pay for it you have access to all the reviews before you select your holiday. Thank you to all the staff at Lanzarote village for another relaxing and extremely enjoyable holiday.

less

“Lovely holiday”

Hotel was spotless rooms were lovely to beds comfy views were amazing. Food breakfast was great lunch we never stayed in the hotel for so can't comment and evening meal was OK nothing wrong with it just are type of food. Location was amazing lovely and quiet of a night and only a 15 min walk or a t… more

Hotel was spotless rooms were lovely to beds comfy views were amazing. Food breakfast was great lunch we never stayed in the hotel for so can't comment and evening meal was OK nothing wrong with it just are type of food. Location was amazing lovely and quiet of a night and only a 15 min walk or a taxi onto the main strip... Staff were friendly had a lovely week only down side was no daytime entertainment apart from a girl dancing by the pool and night time was not entertainment just people singing karaoke and we went in July to. People were reserving sun beds to from like 8am but we found after lunch there were a lot more beds avaliable.

less

“A mixed stay.”

Firstly I’d like to start by saying that the staff were all great. Myself and husband were poorly while there and reception were amazing, management were also great and all of the waiting on/bar/maintenance and cleaning staff were great. The room was spotless and comfortable too. The only things t… more

Firstly I’d like to start by saying that the staff were all great. Myself and husband were poorly while there and reception were amazing, management were also great and all of the waiting on/bar/maintenance and cleaning staff were great. The room was spotless and comfortable too. The only things that let the hotel down were the food, lifeguard and entertainment. The food was very bland and repetitive, it was hard to make a meal out of the selection. As an all inclusive customer, I understand that premium spirits are not generally included. However, the drink menu shows the cocktails that are available to AI next to the price for regular guests. What it doesn’t show is that the available all inclusive cocktails are pre made with cheap ingredients and even served differently. The menu just says included so it should be exactly the same drink as the half board guests get! This is the same with all drinks. When I asked about it, I was told that it is because the half board guests are paying for their drinks! My response, we have paid for them, we paid a lot of money extra to be all inclusive. We shouldn’t be treated differently. We don’t drink a lot and would expect that a four star hotel would not treat you any less than half board guests just because we paid upfront for our drinks, The life guard may as well have not been there. For the majority of our stay there were two different lifeguards. They sat under a tree in the far back corner of the pool area handing towels out, the pool wasn’t even in sight for them so god forbid something would have happened because they wouldn’t have been able to see! On the last few days the regular lifeguard returned and sat right next to the pool and didn’t take his eyes off it. We didn’t stay in the hotel much in an evening as the entertainment was dreadful. The same acts played in the same order for two weeks, and having seen other acts on the island, I feel that the hotel chose the lowest grade of entertainers they could find. We have stayed here three times previously with large family groups on holidays totally over £20,000. Sadly, with the food and entertainment deteriorating like it has, this will be our last stay! The hotel has the potential to be amazing. Note to management: not everyone that is all inclusive is there to get drunk. Some of us would like some quality drinks just like the half board guests. If menu says a cocktail is included then it should be exactly the same as the other guests get.

less