On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
Very good
Based on 1508 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Del Carmen
Showing 4 featured reviews out of 1508 TripAdvisor reviews
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Zoe_ryan
London, United Kingdom
09/03/2025
“Great holiday”
Great Value & Excellent Staff I recently stayed at Ereza Los Hibiscos and found it to be great value for money. The food was decent, the rooms were clean and comfortable, and the overall experience was positive. What really stood out was the staff, who were extremely friendly and helpful. A special… more
Great Value & Excellent Staff I recently stayed at Ereza Los Hibiscos and found it to be great value for money. The food was decent, the rooms were clean and comfortable, and the overall experience was positive. What really stood out was the staff, who were extremely friendly and helpful. A special mention to Silvana from reception—she went above and beyond to find and return my lost wallet, which I truly appreciate. Her kindness and professionalism made my stay even better. Would definitely recommend this hotel for a relaxing and pleasant stay!
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smokie84
scotland
01/03/2025
“Great place to stay”
Pleasantly surprised. Was slightly concerned about some of the reviews before we arrived. Hotel is up a slight hill, definitely nothing to worry about. Location is perfect, busy on the promenade with lots of bars and restaurants. Our apartment balcony had sun from lunchtime until sunset. Lounge… more
Pleasantly surprised. Was slightly concerned about some of the reviews before we arrived. Hotel is up a slight hill, definitely nothing to worry about. Location is perfect, busy on the promenade with lots of bars and restaurants. Our apartment balcony had sun from lunchtime until sunset. Lounge area is huge, looks like maybe refurbished. Kitchen had everything you would expect, and bedroom was at the back so very quiet. Bathroom had a large walk in shower. Our apartment was cleaned regularly and fresh towels. Food was good, unsure why others complain so much. Breakfast had a very large choice, lunch and evening meal was always plenty to choose from. Drinks were great, again no complaints about the bar. No entertainment but nice area to sit in. All the staff at the hotel were pleasant. Sunbed queues were big for 9am, but there was a smaller quieter terrace down from the pool which we preferred, and no queuing! We were about 30 minutes on transfer coach from airport. I walked to the runway, quite cool watching all the planes, was 3 miles each way. Puerto del carmen seems to go on & on, there were quieter areas and then busy areas. Have stayed in 4* hotels which weren’t as nice as here. Would definitely return, a brilliant cheap week in the sun with no complaints, very relaxing and weather was fab!
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deanl731
05/03/2025
“Great location, poor food !”
This Hotel is in a great location, 5 minute walk down a small hill to the beach and main resort shops, bars and restaurants. There is no entertainment programme in the Hotel as there is no room for any, and just the one bar which overlooks the pool area. We were all-inclusive and generally the even… more
This Hotel is in a great location, 5 minute walk down a small hill to the beach and main resort shops, bars and restaurants. There is no entertainment programme in the Hotel as there is no room for any, and just the one bar which overlooks the pool area. We were all-inclusive and generally the evening meals were poor, not many choices and unless you eat early they are not very warm ! Many guests were saying the same thing. The breakfast choice was good as were the lunchtime salads. The AI drinks were also good and the measures plentiful ! Most of the staff were very nice, especially the regular lady in the bar in the evenings. We didn’t book a room with a sea view but requested a high floor if possible, and we were given a room on the 3rd of 4 floors with a view of the pool and road that leads to the beach. We immediately discovered that the shower floor in the room had been fitted incorrectly and the water ran out of the shower area into the room instead of running down to the shower drain ! This problem had obviously been happening for sometime as the cleaner told us that she had reported it to her supervisor many times ! When we complained the receptionist said there were a couple of other rooms they could offer on the next main change over day which was in a couple of days. So we had to use towels on the floor to stop the water ! As the views from the other rooms offered were looking out at brick walls we decided to stay with the faulty shower room ! So, if they give you room no. 336 don’t accept it ! We loved the resort and would recommend it but not this Hotel.
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William T
Glasgow, United Kingdom
03/03/2025
“Winter break”
Hotel was situated a 2 minute walk to the main drag/beach / restaurants and bars 👍 rooms were basic but clean and very comfortable and spacious 👍 Staff were brilliant couldn’t do enough for you 👍 Now food not the best in fact it was pretty rubbish managed ok a breakfast struggled a bit at lunch som… more
Hotel was situated a 2 minute walk to the main drag/beach / restaurants and bars 👍 rooms were basic but clean and very comfortable and spacious 👍 Staff were brilliant couldn’t do enough for you 👍 Now food not the best in fact it was pretty rubbish managed ok a breakfast struggled a bit at lunch some cold meat for salads would’ve been nice ,as for dinner that was a NO NO ! not a great choice and cold,all be it microwave to combat that Fish 🐟 fish 🐟 fish 🐟and rabbit 🐰 stew 🤢 had to eat out every night restaurants are very reasonable 💷 And for me most importantly it had absolutely NO entertainment 👎🏾 Had a brilliant time met some amazing people 😂👍 probably won’t return
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