Iberostar Selection Lanzarote Park

“Another very good holiday”

This was our 3rd visit to this hotel. ( 2 adults and 9 yr old). It really is 5 star / nothing is too much trouble- service is excellent. Our room was full sea view- not stayed in this type of room before and the view was amazing- didn’t think I’d be bothered by the view but it was really good. Sun… more

This was our 3rd visit to this hotel. ( 2 adults and 9 yr old). It really is 5 star / nothing is too much trouble- service is excellent. Our room was full sea view- not stayed in this type of room before and the view was amazing- didn’t think I’d be bothered by the view but it was really good. Sunbed situation is also excellent - no reserving before 10am is enforced, so after breakfast always available. Slight negatives - I found the restaurant too busy but yes it was half term and yes we did go at peak times with a 9 yr old. At other times of the year- not school holidays this would probably be a lot better. Star camp- although the activities appear ‘nice’ I’m not convinced by the safety of it all. But that is just my opinion. Overall a very good hotel- would recommend

less

“Liked but would return.”

We came here in November for a couples holiday. The hotels positives weighed out negatives however the negatives are things we wouldn’t expect from a 5 star. So would NOT return - it’s definitely not a 5 star, it needs a refurb ASAP - but has potential. POSITIVES Food - We didn’t do all inclusive… more

We came here in November for a couples holiday. The hotels positives weighed out negatives however the negatives are things we wouldn’t expect from a 5 star. So would NOT return - it’s definitely not a 5 star, it needs a refurb ASAP - but has potential. POSITIVES Food - We didn’t do all inclusive so we only had the breakfast and they allowed us to pay for lunch one day as we were stuck for food and hungry round pool. Buffet was perfect, everything we wanted and staff were really friendly and brought us drinks over. Location Was in a great spot, so easy to walk out for dinner and near the beach! The hotel always sorted us a taxi when needed for Marina rubicon (Defo recommend) Supermarket right outside handy for drinks, snacks and few small souvenirs. Staff - can not fault they were lovely NEGATIVES - THE POOL Absolutely freezing, to the point no one was in it. All though its winter months and it is suppose to be heated it was 29-31 degrees… it was so cold we couldn’t even cool off. We live in Manchester and have a pool at home and I’ve never felt a pool cold like it. There wasn’t a single person in the pool for the whole time we were staying here (for obvious reasons) it hurt your body to get In. We heard family’s with crying children with how cold it was. Wouldn’t mind but they advertised as ‘heated’ which it definitely wasn’t. It was also unclean, the tiles were dirty and not looked after. Needs refurb AIRCON. This is the one thing that made us not return- the aircon is terrible, several people complained. We turned it down to coldest possible (18degrees) it was so so hot in the night to the point we woke up and couldn’t sleep. We complained 2 times and nothing was done. Although the staff were nice they said it was ‘just the aircon’ I think it can not be helped it’s just old. one thing that really annoyed us. In winter it’s probably not a problem but when it’s 30 degrees and possibly in August/july we don’t know how people coped. Rooms We upgraded to family suite. It was €320 extra and wasn’t worth it. The balcony was huge but room was just standard basic room, However the views were amazing and we enjoyed the view and made most of it - which is why I imagine the price was so high, nice but wouldn’t pay price again considering you can just walk down to pool and get same view. Rooms were very clean and cleaned daily. Just over all dated and needs a refurb, staff also need to take on board feedback as the pool and history let it down and this is the most importantl for us. Can’t fault the service and it didn’t ruin holiday but the above thing are the most important to us Brits! And it let it down. Lovely hotel but definitely not a ‘5 star’ We have stayed in 5 star hundreds of time and this is definitely not the same standard but would give it a 3z

less