Hipotels Natura Palace - Adults Only

“A truly lovely hotel!”

A lovely well maintained hotel in a beautiful part of the coastline with amazing scenic views. The staff are friendly and helpful and the evening entertainment is excellent! Access to the coastal walkway is easy and you are able to take mostly level walks either towards the east and Playa Flamingo… more

A lovely well maintained hotel in a beautiful part of the coastline with amazing scenic views. The staff are friendly and helpful and the evening entertainment is excellent! Access to the coastal walkway is easy and you are able to take mostly level walks either towards the east and Playa Flamingo or west towards the lighthouse. The hotel is close to four excellent restaurants within short walking distance and all have amazing views over the coast. An excellent hotel!

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“Fabulous holiday”

What a fabulous holiday! Fantastic hotel. The staff work so hard and nothing is too much trouble. The food is great with so much choice. The a la carte evening was just amazing and the service from Carlos M just topped it. The entertainment was superb every night. Many people return year after year… more

What a fabulous holiday! Fantastic hotel. The staff work so hard and nothing is too much trouble. The food is great with so much choice. The a la carte evening was just amazing and the service from Carlos M just topped it. The entertainment was superb every night. Many people return year after year and as such it makes for such a warm atmosphere. Could not fault a thing. Okay it is a little far out from the Marina but a good walk along the front is so enjoyable it hardly matters and a taxi ride very reasonable.

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“Chris and Terry”

Excellent hotel. Very clean and spacious. Bedrooms a lovely size with very comfortable beds. Food was excellent with great choices. The only problem was the clearing of the tables and laying them for the next guests. On one occasion my husband had to find a waiter in order to order drinks. Re… more

Excellent hotel. Very clean and spacious. Bedrooms a lovely size with very comfortable beds. Food was excellent with great choices. The only problem was the clearing of the tables and laying them for the next guests. On one occasion my husband had to find a waiter in order to order drinks. Reception staff very pleasant, friendly and helpful. Our thanks to Stephanie who was amazing.

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“Pros & cons”

My wife and I holidayed at the Natura Palace during October 24. The following is based on conditions at the time of our visit. Good Points. - Free safe, fridge, gym, activities. Dressing gowns in room. Bottled water, apples & orange drink a nice touch. Water was replenished during the week. Nuts &… more

My wife and I holidayed at the Natura Palace during October 24. The following is based on conditions at the time of our visit. Good Points. - Free safe, fridge, gym, activities. Dressing gowns in room. Bottled water, apples & orange drink a nice touch. Water was replenished during the week. Nuts & olives were supplied with pre-lunch drinks at pool bar. Hotel was kept very clean inside and out including pools. No deposit for pool towels. Puddings in the restaurant were of higher standard than we have found at same rated hotels in the Canary Islands. Staff were efficient and friendly. Not So Good. - We paid for a side sea view room and were given Room 1007. It looked out onto the wall of the adjacent wing and yes, the sea could be seen to the side but it was very restricted and not up to expectation (avoid rooms 1004 to 1007). Reception offered to move us the following Friday (arrived Monday) but it was not worth the upheaval once settled. Extra annoying as friends have stayed in standard rooms with better views. The other big beef is that a large number of outside loungers are very uncomfortable with the metal cross bar digging into your back so choose carefully! Restaurant food was generally good but some meats were tough, in particular the chicken and some beef. There was a lack of green vegetables and plates were cold. Soup spoons were very large. Despite hotel warnings, the problem of towels left on unoccupied loungers persists and we never noticed any being removed by the staff. Hotels have pros & cons depending on guests lifestyle and expectations. Weighing everything up, the overall 4 Star rating was about right.

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