Sands Beach Resort

“better than some of the reviews”

We were a little nervous after reading some of the reviews. On arrival the receptionist was very pleasant and helpful. My wife had a problem with swelling around her ankle , the receptionist had a member of staff bring a buggy and took her to the apartment , she then organized an emergency doctor t… more

We were a little nervous after reading some of the reviews. On arrival the receptionist was very pleasant and helpful. My wife had a problem with swelling around her ankle , the receptionist had a member of staff bring a buggy and took her to the apartment , she then organized an emergency doctor to come and treat her , 3 days of injections etc. The apartment was beach side , very clean and spacious , tad tired but no problem what so ever. First morning we lost power, staff were out within half an hour to rectify the problem. Only a short walk to the centre of costa teguise where there is a nice safe beach with clear seas. The volcano trip is well worth while. The cleaning staff were efficient and friendly , just try a few basic spanish words to them , makes all the difference . All in all a good holiday , airport coming in and going out no problem, no delays. We would return to the sands beach resort in the future.

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“Great place for a active family”

Just spent a week here and it was just perfect. We stayed half board which worked very well for our family, the food was a bit of an odd mix but tasted great and enjoyed every meal. We stayed in a beachfront villa which was a perfect location and the kids absolutely loved the beach lagoon. The loca… more

Just spent a week here and it was just perfect. We stayed half board which worked very well for our family, the food was a bit of an odd mix but tasted great and enjoyed every meal. We stayed in a beachfront villa which was a perfect location and the kids absolutely loved the beach lagoon. The location of the hotel is the end of the line not much around but is ideal for a nice beach front walk to the shops and lots of restaurants about 10 minutes away (with 2 children) we also hired bikes and a very reasonable price a shop next door to the hotel. You can follow the costal path for miles. Idea for active families. Overall the hotel does needs updating, the cost is definitely for the location more then anything else of this was updated it would be more the double the current price. The staff were lovely, polite and helpful. Last thing we didn't have any issues with any cockroaches.

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“Very Good Accomodation - Very Agerage Food - Pools are all Cold”

Positives: The apartments are very nice, spacious and very comfortable. We were very happy with our apartment. The resort is very clean and well maintained and there are lots of pools. The resort is about 10 minutes bus journey to the aquapark which is well worth a visit with kids. There is a 25 me… more

Positives: The apartments are very nice, spacious and very comfortable. We were very happy with our apartment. The resort is very clean and well maintained and there are lots of pools. The resort is about 10 minutes bus journey to the aquapark which is well worth a visit with kids. There is a 25 meter swimming pool and a bike rental outlet and a small convenience shop in the resort which are all very handy. There is a mini beach within the resort which looks very nice for smaller children. Negatives: The food is very average in this resort, choice for children is very limited and overall while breakfast was a bit better but we found dinner options poor and overall food was very disappointing. After a few nights we had to go out for dinner as the kids wouldnt eat the food. If travelling again definitely wouldnt include dinner in package. The water in all the pools in this resort is COLD - in October/November or in winter younger children will not be able to stay in the pools very long. There is no heated pool anywhere in this resort despite this being advertised. It is also worth noting that it is about 15 minute walk to the centre of costa teguise from the resort. The main bar/social area of the hotel is closed. This area was in poor condition and needs to be renovated. This didnt effect our holiday much but it was disappointing that there is no central area for socialising in the resort. There is another small bar which is nice but it is mainly outdoor.

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“Good overall”

Let’s start with the positives - great location right on a beach although there are much nicer beaches a few minutes walk away, apartments well equipped, food good, lots of swimming pools, very clean. However could do with maintenance- no Sun loungers are great & lots were broken. None of the pool … more

Let’s start with the positives - great location right on a beach although there are much nicer beaches a few minutes walk away, apartments well equipped, food good, lots of swimming pools, very clean. However could do with maintenance- no Sun loungers are great & lots were broken. None of the pool showers worked. Pools freezing. Some staff great others not. They refused to give us a second key. One evening we lost our key so finally went to ask to borrow the spare one so we could lock the door for the night. We knew it had to be somewhere in the apartment but just couldn’t find it then. Told us no spare key - not true as cleaning staff kept coming in & out of the apartment & we were told the lock would be changed & we’d be charged for a lock change. I’d fully accept paying the cost of getting a key cut but thought this was unfair & the whole attitude of Fernando was unnecessarily nasty. Beds uncomfortable & one broken. We were in Montana & were kept awake until 2am some nights from loud music from La Soleil bar. Our flight home was at 9pm but we couldn’t use the pool or beach on our last day as once we’d checked out of the apartment there was no access to showers or towels.

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