Servatur Terrazamar Suite & Sun Suite

“Back again .”

4th time in terrazamar section on the ground floor with jacuzzi on the balcony, brilliant as always and the air con was the best keeping us cool , best location in Puerto Rico and don’t think you will get a bigger balcony anywhere else , All staff great and very reasonable pool bar prices, Personal… more

4th time in terrazamar section on the ground floor with jacuzzi on the balcony, brilliant as always and the air con was the best keeping us cool , best location in Puerto Rico and don’t think you will get a bigger balcony anywhere else , All staff great and very reasonable pool bar prices, Personally I would extend the happy hour times . Will return at Easter

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“Great Location and big balcony ”

Stayed here for 4 nights, 22.10.24 - 26.10.24. I've stayed at these apartments a couple of times before about 10 years ago, both in Sun Suites and the Terrazamar section. This time, I booked a room in Terrezamar, which is the lower section and was allocated room 207. Rooms remain a good size and … more

Stayed here for 4 nights, 22.10.24 - 26.10.24. I've stayed at these apartments a couple of times before about 10 years ago, both in Sun Suites and the Terrazamar section. This time, I booked a room in Terrezamar, which is the lower section and was allocated room 207. Rooms remain a good size and whilst the kitchen cupboards and bathroom unit are the original units the furniture, beds, dinning table are all new and modern, with AC and digital safe provided at no extra cost. All balconies are a great size with modern patio furniture including two full size sunloungers, which is good as you get the sun all day at these apartments due to location, so if you fancy a quiet day you can still chill in your own apartment and not miss a minute of sunshine. Housekeeping is provided every other day and the lady who looked after our room was great, she was very friendly and when we came back to our room to find it flooded as the boiler had burst she wasted no time in sorting everything out and got maintenance straight to the room who replaced the boiler. We would see her most mornings as she started work on level 2 and she would ask us if everything was still OK, so we'd tell her "no piscina today" which got a thumbs up reply. I didn't get her name, but she is definitely an asset to the hotel. The pool bar is fine, with reasonable prices for food and drink. Our return flight was a late one, so we managed to keep our room on for €30. The hotel is in a good location with the commercial centre with all the bars and restaurants, literally a stones throw away, which could be seen and heard from our apartment. Noise didn't bother us as we were out late most nights anyway, but if you closed your patio door, you could not hear anything, and if you're staying on a higher level, it's unlikely you'll hear anything. As mentioned I've stayed here before and probably wouldn't stay anywhere else when visiting Puerto Rico again.

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“great balcony for sunbathing, close to resort, clean rooms great pool”

great complex if you like to sunbathe we had one of the sun suites 1601 large outside for sunbathing all day, the pool was good ,on floor 10 just a quick ride up lift, clean tidy only personal issue was the bar playing spanish music , when pool full of brits this I found annoying if anything would … more

great complex if you like to sunbathe we had one of the sun suites 1601 large outside for sunbathing all day, the pool was good ,on floor 10 just a quick ride up lift, clean tidy only personal issue was the bar playing spanish music , when pool full of brits this I found annoying if anything would prefer a silent pool everyone was reading or had headphones in so no need for bar music, for that we preferred to stay on balcony, did not use the pool, the shop was brilliant as was the bar in lobby and the bakery. The room did show some signs of wear and tear so maybe improve considering the cost, but very clean rooms, lots of pillows, the TV and lounge was good, some british channel itv and bbc which was welcomed and loved mbc1.mbc2 which shows english speaking films with arabic subtitles if you wanted to watch tv or film at night if not going out. very good would stay there again, close walk down into resort 5 min walk so very convenient. Reception were very helpful and helped to book our taxi back to the airport.

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“Relaxing sunny break”

We had never been to the Canaries before and were desperate for some sun for our wedding anniversary. Puerto Richo feels like its 2 resorts one end caters for the masses and the newer end of town is more refined and relaxed. We found the sun suites Royal a very clean hotel indeed, the balcony suite… more

We had never been to the Canaries before and were desperate for some sun for our wedding anniversary. Puerto Richo feels like its 2 resorts one end caters for the masses and the newer end of town is more refined and relaxed. We found the sun suites Royal a very clean hotel indeed, the balcony suites were spacious with huge private balconies. The air con was very necessary and welcome, the room felt quiet and well maintained by the cleaning ladies. The breakfast was ok, nothing mind-blowing and the poolside bar/restaurant was good. One thing you do notice is the amount of lifts or stairs that you have to take to get from the town level up to your room. Beach looked ok but a better one is 1km along the coastal footpath. Overall we liked the hotel very much.

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