Riosol Hotel

“Riosol hotel”

Need a bit of TLC, kids swimming pool was closed for the first two days and when it was reopened the water was sooo cold. Should be heated, just like the big pool. Overall we enjoyed a lot our stay, food was delicious and there was a good selection for every meal however , could be warmer.Very frie… more

Need a bit of TLC, kids swimming pool was closed for the first two days and when it was reopened the water was sooo cold. Should be heated, just like the big pool. Overall we enjoyed a lot our stay, food was delicious and there was a good selection for every meal however , could be warmer.Very friendly and helpful staff.

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“Lovely hotel with fabulous views and an amazing sunset.”

I have just returned from a lovely holiday in Puerto Rico, Gran Canaria. I stayed at the Riosol for 1 week, please ignore all the negative comments on here, I was a little apprehensive when I read some of the comments but on the whole the hotel is in the middle of some refurbishment, the rooms are … more

I have just returned from a lovely holiday in Puerto Rico, Gran Canaria. I stayed at the Riosol for 1 week, please ignore all the negative comments on here, I was a little apprehensive when I read some of the comments but on the whole the hotel is in the middle of some refurbishment, the rooms are a little dated but lovely and clean, nice comfy bed, nice, soft white towels, the maid service was spot on, 5 days weekly (my maid was called Rosea, she couldn't do enough for me). Well equipped for self catering, can't comment on the food etc, as I was self catering. The pool area was lovely, kept nice and clean.The staff on the reception were very helpful and always friendly and polite, the location was perfect, near the Europa Centre, lots of bars and restaurants, and a taxi to the the shopping Centre in Puerto Rico. Beautiful beaches , 3.5 euros for a sunbed. The only negative thing I will say about the Riosol is that the lifeguard came round the pool at 6pm, saying the pool area was closing, which was a shame when you just wanted to chill out and enjoy the late sunshine. Fabulous views of Puerto Rico & Amadores, this is my 2nd visit and I will definitely be returning. Well done Riosol, and thankyou for a perfect holiday.

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“Honest to the point review”

We arrived at riosol and checked in which was pretty fast but did see queues at other times we entered as self catering so we ate out for the first 9 days couple of decent places to eat at the centre up the top the Chinese is nice and so was the kebab place and Las Vegas but you get harassed and sh… more

We arrived at riosol and checked in which was pretty fast but did see queues at other times we entered as self catering so we ate out for the first 9 days couple of decent places to eat at the centre up the top the Chinese is nice and so was the kebab place and Las Vegas but you get harassed and shouted to come in every single restaurant which is so annoying because obviously you want food but like to browse menus every single place family family or trying to seat you 4 years family sit down no mate I want to look around and walked away from many because of this , we went to the pool the next day there were plenty of sunbeds and if there wasn’t the lifeguard would of got you a spare , you can put towels down from 8 am but please if you do this don’t go out all day and come to the pool at 5 we found a few people did this and it’s not fair it’s selfish . The pool was warm had steps a shallow end and a very deep pool end like 8ft deep .The pool could do with a bit of tlc the white plastics are old and look a bit dirty same as the rooms it’s right what people say it’s been a bit run into the ground but I’m aware it’s being taken over by servatur so maybe they’ll close it and do it up . We had shower problems it filled and flooded the room in like 5 mins there was water everywhere , we did move rooms and the same issue with the shower so maintenance came and fixed it and after that it was ok you could have a normal shower . We found there to be not a lot in lines of entertainment there was aqua aerobics every day more or less which was ok but then nothing , it says water polo but there version is not what I expected and it lasted around 15 mins tops when it says 45 mins on the board ,also water basket on other days but not until 4pm nothing else happening at all its so boring after a while like there’s no killer pool no darts no pool side quiz or anything really just the same stuff daily and like I said it’s a long wait til 4 to play the 15 mins of water polo or basket .same as nighttime mini disco and then we saw like a flashing dj stand that was supposed to be kareoke but they wanted you to read the lyrics off your phone it’s a complete waste of time . We found the bar opens at 11 and gets very busy very quick you’re a long time waiting for a drink but it’s the only place I’ve been to where kids with all inclusive wrist bands have to wait and ask for a drink they could cut the wait time in half if they let the kids help themselves but with it being mixed self catering and all inclusive it’s hard to keep a track of the wrist bands which I also think are uncomfortable and annoying and sharp don’t like them at all . We got upgraded to all in for the last couple of days due to moving rooms and shower issues so tried the restaurant but I wasn’t impressed I found the choice limited mostly see people eating salads or a plate full of cakes also the queue in the morning to get bacon and eggs is ridiculous they really do need more things cooked and ready to go , typical Spanish all inclusive food streaky bacon fried eggs bread fruit but not much else the cereal isn’t what we are used to either but I understand they’ve got to cater for everyone. The drinks are ok typical local spirits or you can pay premium they did do cocktails too but I didn’t really enjoy them much .when we moved rooms we got put next to the lift which is very noisy at night and you’ll need your window open we heard shouting and screaming kids running about at 3am he did tell me to call reception next time . So to conclude great views great reception team clean reception area ,rooms need an upgrade there needs to be way more in the line of entertainment especially during the day they need to round people up play games like killer pool football darts ,proper water polo that lasts at least half an hour better food I only ate there like twice still went out as it was better we did have a great time it’s a nice hotel but needs some tlc and an animation team bringing in that do games all through the day .the pool queues needed a deposit so literally nobody even plays it.The football area needs re netting because we lost 2 balls through rips in the net and it’s all loose around the bottom will be better when it’s been taken over and revamped

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