Mur Hotel Neptuno - Adults Only

Mur Hotel Neptuno - Adults Only

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Mur Hotel Neptuno - Adults Only

Playa del Ingles - Gran Canaria See map | GRUPO MUR HOTELES

Featured services:

  • Fabulous Rating (9)
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Very popular destination!

6 properties have been booked in the last 15 minutes in Playa del Ingles

Latest reviews from the hotel

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 1916 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 5 featured reviews out of 1916 TripAdvisor reviews

Y

Yasmine L

10/08/2024

Rating 5 around 5 for travellers of Tripadvisor

“Fantastic hotel”

Wow! We have just returned from a four night break and can honestly say this is one of the best hotels we have stayed at. The staff are amazing, so attentive and friendly. Everywhere is spotless. The food is delicious and there is plenty of choice - when booking I accidentally booked half board … more

E

eve5677

07/08/2024

Rating 5 around 5 for travellers of Tripadvisor

“Amazing stay”

Can’t fault this hotel at all, it was super clean and the food and drinks and staff were all amazing! The staff would go above and beyond to help you. The room was great and clean , got cleaned every day by maids too, air con was free and the safe only had a small charge with a deposit that you go… more

L

Laura H

03/08/2024

Rating 5 around 5 for travellers of Tripadvisor

“Amazing hotel - would stay again”

Honestly the best hotel I’ve ever stayed in abroad. As a vegetarian, I was prepared to not be able to eat much of the all inclusive meals, but I had so many options and everything was labelled so I was able to be confident in what I was picking! The staff and service is unmatched. The rooms were cl… more

F

Felipenewport

Newport, South Wales

30/07/2024

Rating 5 around 5 for travellers of Tripadvisor

“Excellent Hotel adjacent to the Yumbo Centre”

Counting down for our return visit in September! Really lovely Hotel right next door to the Yumbo Centre, yet quiet at night. Excellent food especially the lunchtime Al a Carte menu. Very friendly staff. Lovely pool area - plenty of sun beds. Comfortable beds and bedrooms. Spotlessely clean. … more

J

Jason L

17/08/2024

Rating 4 around 5 for travellers of Tripadvisor

“The ups and downs”

Just returning from Gran Canaria and staying at this hotel we wanted to write a review. I will start with positives because there are loads. The rooms are nice with comfy beds and soft pillows, the air conditioning is a God send on hot days. The use of kettle tea coffee facilities is good,the free… more

About the property

How to arrive

Playa del Ingles - Gran Canaria See map

Hotel highlighted for…

An ideal hotel for peaceful holidays without children, romantic getaways or friend reunions. The Adults Only hotels have a wide range of specialised services, entertainment proposals designed for adults and an elaborated gastronomic offer.

Facilities and services

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Good to know

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Taxes included in the final price:

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Frequently asked questions about Mur Hotel Neptuno - Adults Only

  • Which are the stand-out services of Mur Hotel Neptuno - Adults Only?

    Fabulous Rating (9) are some of the featured services at Mur Hotel Neptuno - Adults Only. See full list of services at Mur Hotel Neptuno - Adults Only.
  • The top reviews of Mur Hotel Neptuno - Adults Only are: Wow! We have just returned from a four night break and can honestly say this is one of the best hotels we have stayed at. The staff are amazing, so attentive and friendly. Everywhere is spotless. The food is delicious and there is plenty of choice - when booking I accidentally booked half board instead of all inclusive but it was so easy to upgrade upon arrival (very reasonable price and definitely worth it). Our favourite food was the a la carte lunch served on the terrace. Everything was cooked superbly well and the table service just added that little extra touch that you don't normally get at an all inclusive. The drinks were also good quality and for the first time at an all inclusive my husband was able to get non-alcoholic beer which was definitely an added positive. The pool area was well maintained and although quiet, still had a lovely atmosphere. The location of the hotel is good, a big centre of shops and bars/restaurants is right out the back of the hotel - accessible from a gate at the end of the terrace bar area. The beach is about a 15 minute walk. On our last day we had to check out of our room by 12, but were able to store our luggage and continue to use the facilities, including the all inclusive food and drink package until we were picked up by our transfer. We were also able to have a slot of half an hour in a room to have a shower and change before we left. Overall I would say if you have booked this hotel you won't be disappointed. We would definitely return to this hotel (which we never normally do as we like to go to different places each year). Thank you to all the staff who work incredibly hard. Your hotel is fantastic!.
  • Mur Hotel Neptuno - Adults Only is located in Playa del Ingles - Avenida 8 de Marzo, 29
  • GRUPO MUR HOTELES is the chain to which Mur Hotel Neptuno - Adults Only belongs.
  • Playa del Ingles
  • None - None
  • None Adult
  • 1 Room