Hotel Rey Carlos

“Definitely a YES from us!”

This hotel has got some bad reviews. I cannot recognize them. The fact is that our family had our best vacation ever at this lovely place. We, 2 adults and 2 children, stayed at Rey Carlos for 5 weeks this Summer. Breakfast and dinner included. From the beginning and throughout the entire stay we… more

This hotel has got some bad reviews. I cannot recognize them. The fact is that our family had our best vacation ever at this lovely place. We, 2 adults and 2 children, stayed at Rey Carlos for 5 weeks this Summer. Breakfast and dinner included. From the beginning and throughout the entire stay we experienced a well kept hotel with maximum efforts placed on part of the entire staff. Yes, the hotel has some years of history. That is not a secret. But what is surprising is the level of maintenance put into both the refurbishment and the day to day tasks performed. Upon arrival we got a wonderful bright and modern apartment with a perfect view of the entire area, including the amazing pool, which could be enjoyed from the gigantic terrace-balcony. The size of the apartment was probably the double of other hotel apartments we have ever stayed in although travelling twice a year. The apartment also included a well functioning aircondition, which came well of use in the Summer heat. Everything was kept spotlessly clean during our entire stay, and the wonderful team of maids always went that extra mile to accomodate any special needs from hotel guests - and all that with a warm smile. The pool is a story of its own. Every morning two amazing staff members began their daily routine of preparing everything for the guests. The entire area was cleaned to the highest standards. The ground, every tile, every leaf was turned upside down to ensure that all was spotless, so the guests could spend another day at the pool side. It was a pleasure to observe the pride the staff took in their work. During day time the pool was buzzling, and all guests were in the best hands of the lady at the pool bar and the life guards. They all had an eye at each finger to make sure that the needs of every guest were met. Much has been written about the hotel restaurant. Hmm...I must admit that I do not quite understand the critical voices. You are at a 3 star hotel with buffet meals. With this outset you are met with a clean restaurant, where the kitchen staff stand on their toes to prepare freshly made food. A lot of it, super fresh, perfectly cooked and with a large variety. For breakfast from freshly baked bread and rolls, to cold cuts, cereals, fresh fruit and a warm buffet with a selection of different eggs, bacon, sausages and so one. For dinner always a well assorted salad buffet, cold cuts and every day different meat and fish dishes, vegetables, rice, potatoes, pasta and I could continue. Hereafter a dessert selection always including different flavours of ice cream. The restaurant staff went over to top to meet and great all guests with a level of service that would be a 5 star hotel worthy. And in the heart of it all the reception. Quite symptomatic for this hotel the receptionists were not only super professional and competent but also so aware of providing a personal service for each guest. Whatever the need, the answer was never a no! Thank you, everyone at Rey Carlos, for giving us this experience! Thank you for taking such pride in what you do! And thank you for your hard, hard work every single day! I hope we will have the pleasure to meet you all again.

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