Seaside Palm Beach

“Perfect hotel and position”

Totally amazing hotel. Amazing food. Amazing staff. We love this hotel so much we booked next year. Rooms have everything you need and very comfortable . Staff attention to detail is on a different level to anywhere I’ve stayed before . Positioned a minutes walk to the beach and nearby shops

“😃”

A nice hotel, very close to the beach, clean but not modern. If you are looking for an oasis of peace, this is it. Older couples predominate. Delicious breakfast and dinner as well. We had a buffet (barbecue) evening, plus other cold dishes for dinner, then an a la carte menu and so on until I left… more

A nice hotel, very close to the beach, clean but not modern. If you are looking for an oasis of peace, this is it. Older couples predominate. Delicious breakfast and dinner as well. We had a buffet (barbecue) evening, plus other cold dishes for dinner, then an a la carte menu and so on until I left. The men are obliged to wear long pants when serving dinner. I didn't like the beds (two single beds pushed together) and neither did the pillows (very soft). and as a couple it was as if we slept separately, we always had to push the beds together. The children felt good at the pool.

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“1 week stay at Seaside Palm Beach”

Absolutely great food and really friendly staff. Best location with a beautiful garden, great facilities and a lovely pool area. Permitted smoking at the pool area and that you need to “reserve” sunbeds before 7 am (otherwise all the beds are occupied) is not worthy a 5 star hotel…:-(

“It’s good, but ...”

It’s good, but not good enough for a 5 star hotel. The staff are great. The food is great. The facilities generally great. Do not come during +/- a week of school holiday times: mealtimes are hectic & can be loud. 3 main issues 1. Not enough sunbeds for the number of guests. Therefore bed bag… more

It’s good, but not good enough for a 5 star hotel. The staff are great. The food is great. The facilities generally great. Do not come during +/- a week of school holiday times: mealtimes are hectic & can be loud. 3 main issues 1. Not enough sunbeds for the number of guests. Therefore bed bagging is a done deal by 7:45am. The beds are close together in most areas, so you are bound to have some discussion with your neighbour about blocking the sun. 2. There’s a pest problem: Pigeons. They are around the restaurant, cafe and pool. Apart from signs saying do not feed them, nothing is done to keep them away: they are on breakfast tables, they regularly bathe and leave deposits at the edge of the main pool. The hotel needs to get a falconer or something. 3. However, the main issue is evening dinner timing: 1st night we waited over an hour for a dinner table. There are staff who manage the table waiting problem (that’s a job!) people give tips for putting them in a queue to get a table. That’s weird. I asked the manager about this. She said we should have come for dinner at 18:30 or 20:30 to avoid the rush (and kids running about at the buffet), but it being our first night - how would we have known that? To be fair, there is a notice at the restaurant entrance saying this, but you only see this once you have arrived dressed & ready for dinner. So you 'could' sit in the bar for an hour waiting patiently, or buy drinks you didn’t particularly want while you wait. Apparently they used to have 2 dinner sittings per night, but now it’s ‘flexible’ (but in practice, no different). It generates business for the bar, though. The bar isn't cheap. When the hotel is at max capacity I can kind of put up with that (but not a ‘5 star’ hotel), however… later in our stay it was noticeably quieter: Fewer guests. Less bed bagging in all but the quiet zone. Great. However, come evening dinner time though, same problem waiting for a table. Why? They’d throttled the number of tables (and waiting staff)! Cost saving over guest experience. I tried to catch a (different) manager’s attention one dinner time, but he was busy glad-handing a clique of guests. A common occurrence, which isn't to everyone's taste - mine included: This kind of management style may have been acceptable in the past, but in these days of equality & inclusivity? We came here before COVID and this wasn’t much of a problem then. Maybe they’ve had to space the tables out more than they used to. It’s a shame: The day-to-day staff are fantastic. But they are let down by the bean counters.

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