Description
Facilities: Guests have a choice of 17 junior suites, 4 suites and 73 double rooms located in a 2-storey main building and 7 auxiliary buildings. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers as… more
Location: This luxury hotel is situated amidst a beautiful palm grove just 300 m from the fine sandy beach and the lively promenade. The town centre, which has an array of shopping and entertainment venues, is a short walk away (500 m). Playa del Inglés is approximately 5 km away; the international airport some 40 km from the hotel.
Meals: Dining facilities include a dining room and a bar. Guests can enjoy a number of restaurants (non-smoking, a buffet, à la carte, air conditioning and high chairs). Half board is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between a buffet, à la carte and a set menu for dinner.
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- Entertainment
- Live music
- TV lounge
- Pool table
- Shops in hotel
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Sunbeds
- Umbrellas
- Garden area
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Indoor bar
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Services
- Breakfast room service
- Room service
- Luggage storage
- Reading room
- Safe
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Fireplace
- Medical service
- Cot
- Heated pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Snorkelling
- Padel tennis
- Bike rental
- Mini golf
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 903 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 903 TripAdvisor reviews
H
HaraldL339
Vienna, Austria
26/10/2024
“5 star oasis in the middle of busy las Palomas”
Out stay in summer was real good. It was a short stay but we did like the atmosphere friendliness overall service level very much. It has no direct connection to the beach so if you beach and swimming in the sea is a must it’s actually one negative point. It’s a secluded oasis though
P
Pmggo
Ireland
25/10/2024
“Another superb stay”
Lovely stay at this super hotel, second stay this year but shorter this time. Staff outstanding as always with proper five star service. I had a standard room this time which was perfect, I like the fact that the WiFi is strong and there are smart TVs in the bedroom. Look forward to returning in 20… more
S
swurt2017
Bristol, United Kingdom
16/10/2024
“Relaxing, enjoyable and wonderful.”
A wonderful hotel where the rooms are so comfortable and the public areas beautifully presented especially the pool area. The staff are attentive, take pride in making sure you have a relaxing holiday and nothing is too much trouble. The food is superb.
F
Firstlady123
London, United Kingdom
26/09/2024
“Exceptional on every level.”
I’m known as a very difficult person to please, I have very high standards and expectations, and I don’t apologise for these. This hotel met every standard and expectation on every level. The accommodation and food deliver on every level, however what really makes this hotel experience stand out … more
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StephenKnott
London, United Kingdom
25/09/2024
“Consistently excellent!”
An outstanding hotel and a wonderful holiday! I have never known a hotel be so consistently excellent for so many years with superb staff that I can’t recommend it more highly! The staff are so friendly and welcoming, it’s like coming ‘home’ each time we visit, which is many times now. Each time is… more