Mirador Maspalomas By Dunas

“Brilliant place”

Brilliant Hotel with exceptional staff. We stayed October 26th for 7 nights as a family we booked a room with pool view and it didn't disappoint. We stayed here 7 years ago and it's only got better since. The room was spot on spacious the beds although a little on the firm side was comfortable enou… more

Brilliant Hotel with exceptional staff. We stayed October 26th for 7 nights as a family we booked a room with pool view and it didn't disappoint. We stayed here 7 years ago and it's only got better since. The room was spot on spacious the beds although a little on the firm side was comfortable enough, sofa bed was also OK and a good size sofa through the day, extremely easy to put away and pull out again. The food was plentiful and always of a good standard with different theme nights throughout the week. Pool bar was always well stocked with food and drinks. The staff are the main thing that makes the hotel what it is. The entertainment team always doing something and getting adults and kids involved. Reception always friendly and helpful with anything you ask of them. But a big well done to the cleaners rooms and poolside, always cleaning day and night keeping the place spotless it's a hard job they do and one of the most important. Definitely recommend this hotel to anyone. Taxi is easy to get the Reception will order you one and normally here within minutes. Approx €8 to maspalomas beach or €7 to playa de ingles. There is a free coach at various times in the day to the beach at maspalomas both ways, but can get busy so we preferred a taxi as it was so cheap. Well done to all at the hotel keep up the good work should be 4 star in my opinion

less

“We had a lovely family holiday - hotel did not disappoint and we would return”

In summary, we had a superb family holiday – the Mirador Maspalomas has definite potential to be a good 4 star with a few alterations. Meal times need to be staggered as it’s just too busy – full credit to the table cleaning staff for the work they put in but please reduce the crowds at food times… more

In summary, we had a superb family holiday – the Mirador Maspalomas has definite potential to be a good 4 star with a few alterations. Meal times need to be staggered as it’s just too busy – full credit to the table cleaning staff for the work they put in but please reduce the crowds at food times! Food is superb, drinks are what you’d expect from all inclusive. Rooms are spacious – and spotless. Beds are quite firm – top tip – ask reception for a mattress topper, it really helped. Cleaning staff superb, everyone very friendly. There’s not much in the area but the shuttle bus compensates this. All in all, well recommended for a great holiday with a very fair price tag. We had a lovely time. Full review: I'll start by saying we travelled as a family of 3 with a 28 month old little boy, so this review is an honest report from a family point of view! We had a lovely stay. Some areas of room for improvement but generally this hotel exceeds its 3 star rating. Location - not the best, approx 45 mins walk to the local beach. There's an ALDI next door if needed and a few small gift shops, a Spar, and some bars alongside the hotel. The free shuttle bus is good and runs frequently. It's only 10-15 mins to the beach by bus. Taxi is around €7. That said - if you're prepared to walk 15-20 mins there are some amazing parks and play areas, including the Parque Botánico botanical garden park which has giant butterflies and is completely free. Reception - staff were lovely and did their best to accommodate requests. Food - superb in our opinion. Different themes each night, plus the usual out every night to suit all ages (pizza, chips, rice, chicken nuggets, etc). It was really varied with taco, Asian, pasta, fish etc, themes... And an incredible selection of cakes - and a chocolate fountain! The restaurant staff were absolutely brilliant. Extremely hard working. But, mean times were SO busy sometimes it was hard to find a table. Advice is to arrive early (or late), it was much quieter. A big shout out to the staff again though - they deal with some moody people and always smile - yes it's frustrating being so busy and having to wait, but you're on holiday - there's bigger problems to worry about. Well done to the staff. Cleaning - all the room cleaners were lovely, they all say 'hola' and smile. The room was cleaned to a high standard every day. The hotel was generally spotless as well - well done again to the staff. Animation Team - FULL of energy! The kids there all loved them. The little play area gave them chance to make balloon animals and do colouring in etc. A really nice little touch. They provided some great evening entertainment as well. Another +1 for the staff. Pool Area - very lively, loud music, lots of games and activities from the animation team. If you want a quiet lay down it's probably not the best place to visit, however, things were a bit quieter down by the lower pool. Rooms - spotlessly clean, a good size and bathroom with a very powerful shower. Minibar was good to keep milk for the toddler. Our balcony overlooked the stage so we could watch the evening entertainment from the balcony with little one asleep in the room. The lacking of AC could cause a problem - even in October it was very hot overnight. We had the portable AC in our room which did the job but it was quite noisy. The evening entertainment was very loud, even in our room which was in Block C (level 4) - this made getting little-one to sleep tricky but once he was off he was fine. The loudness started at around 8.30pm so if it's likely to be an issue you may prefer a room not overlooking the pool and stage area. However I think the alternative overlooked the main road - the entertainment finished at 11pm and the road was busy throughout the night. The only other concern we had was our room lock. It had a dead-lock thumb lock, which our toddler was actually able to open from inside. He couldn't turn the thumb dial, but by literally swinging his bodyweight off the handle (which toddlers do), the door opened and he was able to get onto the corridor. We're not sure if this was a fault with our room lock, or whether they are all like this - but we did highlight it to the Jet2 rep who said she'd follow it up. A security latch mounted high up would be a good idea for the rooms, as children escaping could clearly be dangerous. The pool towels cost €10 each, which I think is a bit cheeky and you have to pay a €10 refundable deposit (which is fair enough). So be aware of the pool towel cost!

less

“amazing”

very nice, very clean, would recommend, entertainment staff are awesome especially Julio, got everyone involved and made sure everyone had a good time, keeping everyone at the pool entertained and happy through the day, bed were comfy, all round a great experience

“Very average and cold pool”

They do their best, but some matter needs improvement. Buffet was excellent but quality and taste very average, sometimes low. Beds were fine. Diesel busses in front of our room. Cold pool, not comfortable. Nice personnel.