Hotel Riu Palace Meloneras

“Excellent but 1 major issue”

The hotel allow sunbed reservations, meaning you can occupy sunbed early in the morning with your towel, but dont need to use the bed. Big no go. Everything else is very good.

“Fantastic Hotel and STaff”

Well run, lovely hotel. Everywhere was clean and well organised. All staff from Pool to Reception were friendly and very helpful. Garden room was amazing. Had a fantastic holiday. Spanish and Krystal restaurants made a nice change to the buffet. Lovely promenade to walk on. Definitely thinkin… more

Well run, lovely hotel. Everywhere was clean and well organised. All staff from Pool to Reception were friendly and very helpful. Garden room was amazing. Had a fantastic holiday. Spanish and Krystal restaurants made a nice change to the buffet. Lovely promenade to walk on. Definitely thinking of returning and would look for Riu Hotels elsewhere as well.

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“Simply the best ..”

When I booked this hotel my husband kept nagging away that it was very expensive - and he's right - it wasn't cheap. But once we arrived the nagging ceased and he had to admit it was worth every penny - he can't wait to return and neither can I What makes it so lovely? Well the premises is beautif… more

When I booked this hotel my husband kept nagging away that it was very expensive - and he's right - it wasn't cheap. But once we arrived the nagging ceased and he had to admit it was worth every penny - he can't wait to return and neither can I What makes it so lovely? Well the premises is beautiful everywhere you look - inside, gardens, swimming pools of which there are several - all nice and warm. And amazing public toilets on reception floor - there were people in the ladies taking photographs! Everywhere the ladies working hard to keep it clean as a new pin. Then there's the location - right on the beautiful promenade via gate through the Blue Bar where I had my nightly very reasonably priced cocktail while watching the wonderful sunset sky over the ocean. Shops galore if you want them down towards the Faro lighthouse and a lovely quieter bay - Meloneras Beach - if you turn right out of the gate and keep walking. Just when you are about to give us - you'll come to it. There I can recommend a nice little Italian restaurant - Ailuvau - nice people and lovely Pizzas. Swimming a bit iffy there - sandy beach but mostly rocks under the water. If you want to swim in the sea I would recommend a bus down to the lovely Porto Mogan where it's sandy and safe We had a beautiful room with a lovely view all down the central runway to the ocean - quiet comfortable and spotless. The food was - as my cousin would say - to die for. Yes really. I'm not a great fan of the serve yourselves buffet but in the main restaurant - this concept was taken to an altogether different level at both breakfast and dinner - you'll see what I mean if you go. We did eat in the Spanish restaurant where it is table service and it was fine - but never felt the need to eat out anywhere else as we usually do - the food was just so good - especially the roast beef and the lamb. If you couldn't find something you like - I give up Then there's the staff - I'm afraid I didn't get names but they were all wonderful - friendly, obliging- can't speak highly enough. If I had to single out a couple - the lovely gentleman in the blue bar who made my cocktails and always made sure I had a chocolate strawberry - Ferdinando I think. The waiter supervisor in the main restaurant - brown jacket, tall dark hair and always a smile of welcome. Our lovely room ladies with a que tal? every morning. The lovely towel guy who helped me with my Spanish and the lovely lady on reception who did the same - patiently! Two tips - do not miss the White and Neon Parties at the hotel next door - mind-blowing entertainment and free cocktails and balloons! So very hospitable of Riu. Secondly - do not miss the evening entertainment Tina Turner tribute - she was the best! Some of the entertainment was a bit mediocre but hey ho - can't have everything. And do visit Las Palmas town - rapido bus from the Faro bus station. Try an official guided walking tour of the old town - Vagueta - one o'clock daily meet outside a cafe just up the street from Vagueta market little square with big tree -just £7 - then walk back along the main shopping street - Triana - which will bring you back to San Telmo Park where you will find the bus station for your bus back to the Faro One thing I would say - as a couple this hotel was perfect for us but maybe if you are a family with children or teenagers - the riu next door is the better bet and looked just as nice and all inclusive- that's where the White Party was - think it's the Riu Gran Canaria - all these different Rius in the area - double check you're booking the right one! Sorry it's so long. Just go and you'll see for yourself

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“Lack of personal attention”

The staff is friendly, and the hotel is clean. Initially, they mistakenly placed us in a double room, but they quickly and efficiently corrected it, moving us to the king-sized room we had booked. Unfortunately, we could only reserve a half-board option, and the buffet had very limited vegetarian c… more

The staff is friendly, and the hotel is clean. Initially, they mistakenly placed us in a double room, but they quickly and efficiently corrected it, moving us to the king-sized room we had booked. Unfortunately, we could only reserve a half-board option, and the buffet had very limited vegetarian choices—almost nothing for vegetarians. The air conditioning in the gym is not functioning. Additionally, I had a poor customer experience at this hotel. Before booking, I reached out multiple times to customer service to inquire about using the piano in one of the bars. As a professional pianist, it’s important for me to practice during my holidays. However, I never received a response. Despite this, we decided to stay at the hotel, hoping they would allow me to use the piano during quiet hours, even for just one hour. Unfortunately, the receptionist refused. It seems the hotel is too large, with too many guests, and they don’t prioritize customer service or offer a personal touch.

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