Hotel New Folias

“A great stay - we'll be back”

Our 40th anniversary! We got a complimentary bottle of fizz!! It is a very nice hotel, albeit it could do with a refurb. Some of the paintwork in the room was very shabby but the room itself, with a balcony, was very comfortable. The little kitchen allowed us to prepare lunch every day and we eve... more

Our 40th anniversary! We got a complimentary bottle of fizz!! It is a very nice hotel, albeit it could do with a refurb. Some of the paintwork in the room was very shabby but the room itself, with a balcony, was very comfortable. The little kitchen allowed us to prepare lunch every day and we even cooked two simple evening meals. The staff, to a person, were friendly asnd helpful. The pool is really nice and although a little chilly at first (it was February) was lovely and we used it several times a day, every day. Breakfast is good with a lot of choice. The sausages, scrambled egg, mixed veg and bacon weren't to my taste but given the choice it was fine. Lunch was good and the service led by Carlos was excellent. The lack of a bar in the evening meant that every evening meant a trip to the shopping centre (10 minutes), but with a huge amount of restaurants and bars there we ate and drank well. The grill which is part of the hotel was fine but we found it a bit impersonal. San Augustin is very much a Scandinavian resort and there were few Brits there, but just about everyone spoke English. On our last night I sat next to a Swedish family in an Italian restaurant in Spain. They ordered in English from a Croatian waiter! It is a short walk to the beach, but with limited mobility we didn't actually venture on to it. It is all very nice-looking though. The weather was superb every day - it's a great place for winter sun. The hotel has a "do not reserve sunbeds" policy but that was not enforced on a regular basis. Thus, by 9am most of the sunbeds were reserved and, sadly, we did it ourselves a couple of times. However, we learnt our lesson when our towels were taken to reception. Having said this, somehow Juan the lifeguard always found us beds and we had two every day.

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“Lovely week at the New Folias!”

I really enjoyed the hotel.. Had a relaxing and peaceful week in February 24. The room was ok, the balcony were big enough, with a wiew to the pool. Sunbeds were occupied early in the morning, but I always succeed to get one. I liked the carpet ? around the pool instead of tiles, who often get ... more

I really enjoyed the hotel.. Had a relaxing and peaceful week in February 24. The room was ok, the balcony were big enough, with a wiew to the pool. Sunbeds were occupied early in the morning, but I always succeed to get one. I liked the carpet ? around the pool instead of tiles, who often get slippery or too hot. The bed was ok, the pillovs too thin. The staff were helpful and the cleaning was very good. The aircondition was quite noisy. I enjoyed the vacation at New Folias.Looking forward to be back in 2025, late january!

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“Good location, very good breakfast but a renovation is soon needed”

The location in San Agustin close to the beach and the beach promenade is quite good. There is a nice pool area with sunbeds. The breakfast is actually very good, so we enjoyed it. You can check in online before arrival - and so we did - but you must present at the receptionist at arrival. The r... more

The location in San Agustin close to the beach and the beach promenade is quite good. There is a nice pool area with sunbeds. The breakfast is actually very good, so we enjoyed it. You can check in online before arrival - and so we did - but you must present at the receptionist at arrival. The receptionist might improve if attending a course on how to welcome new guests... The beds were OK, but the rooms, the bathrooms and the entire hotel is somewhat tired and needs a total make over soon. On our floor the bin for glass bootles outside the elevator was more than full - and so it was for all 3 days - no-one giving it any attention. The elevators are very small and look very old.

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