Hotel Livvo Dunagolf Suites

“Lovely Complex , lovely Bungalows, Friendly staff”

Don’t be put off by previous reviews! A lovely complex of bungalows, friendly staff, clean & well furnished. We stayed for 10 days and had a suite with roof terrace over looking golf course ..,, the rooms are perfectly well equipped for a nice modern but no frills apartment. Not equipped to ca... more

Don’t be put off by previous reviews! A lovely complex of bungalows, friendly staff, clean & well furnished. We stayed for 10 days and had a suite with roof terrace over looking golf course ..,, the rooms are perfectly well equipped for a nice modern but no frills apartment. Not equipped to cater a full on dinner party but had a kettle, microwave, electric ring - cutlery, glasses, Plates for 3 , couple of pans. . Toiletries provided in the bathroom. Maid service more than adequate & most days . Towels changed as & when needed. Pools & the area around was well kept, clean & always sun beds available what ever time of day you went ( no towel hogging) Pool bar food / snacks good & can be take out to room. Main areas & grounds recently refurbished. Staff all were friendly & helpful. The let down of the complex is the restaurant area is rather dated looking & didn’t really entice you in to dine there ( we were room only ) so can’t comment on Buffet. No supermarket / mini market on site … Shame but a small one about 10 mins walk away for bread, milk, juice , fresh meats & cheese etc. It is remote from maspolomas - we would not have attempted to walk in in evenings as unlit roads and I would say 45 minutes not very pleasant walk - but it’s 7/8 euros in taxi each way - reception will call one and they arrive within a couple of mins . We enjoyed the stay - would recommend as long as aware of location. For a Quiet, friendly . Relaxing week ticked most of the boxes! .

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“Try a different place”

The facility is nice, someone obviously spent a lot renovating. However, the staff need’s training or replacement. Our room had a broken shower, toilet, and drawer. The room keys were replaced THREE times. The reservation staff were borderline rude and of absolutely no assistance in booking tours... more

The facility is nice, someone obviously spent a lot renovating. However, the staff need’s training or replacement. Our room had a broken shower, toilet, and drawer. The room keys were replaced THREE times. The reservation staff were borderline rude and of absolutely no assistance in booking tours or recommending anything. The hotel offers ZERO amenities as far as shampoo, water, or even instant coffee.

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“Great 3 star resort, but its not a 4 star”

On first impressions, the hotel looked great ... However, sadly this hotel is not a truly four-star hotel, a decent three-star at a push, simply because it lacks attention to detail, in areas such as food, drinks and service let the resort down from being 4 stars. The hotel is very nice, alth... more

On first impressions, the hotel looked great ... However, sadly this hotel is not a truly four-star hotel, a decent three-star at a push, simply because it lacks attention to detail, in areas such as food, drinks and service let the resort down from being 4 stars. The hotel is very nice, although if you go with the expectation of a high-end 4-star report, you'll sadly be disappointed. Although it's an excellent 3-star. Food was hit and miss, and was very basic, with the same food being served daily, especially at breakfast. Coffee came from the self-service machine. A large portion of the food was processed, and very little was a fresh product for breakfast. on the plus real bacon, and eggs could be catered for your own preference The food presentation wasn't the best, and it felt very much like a school canteen. - although the food served at the pool bar was good, and the food at the restaurant seemed much better, the half board option, felt more like a school canteen. 15 euros per person for all-you-can-eat style, or you also have the option of choosing from the menu at the restaurant.. the bar food, and food from the restaurant were good quality, just lacked presentation, and the service wasn't 4-star standard. The service was poor, and drinks and cocktails were all basic and lacked attention to detail, and presentation, was not 4-star quality, but okay for 3 stars. The grounds are nice, and the gardens are well kept, but sadly the lawns are plastic (90%) which made it appear tacky and cheap, and a quick fix to hiding defects The room: the kitchen is poor for self-catering, pointless really. one small bin which again is pointless, and lacks space for preparing food. The room came with Kettle, one hot plate, a microwave, 2 plates. 2 cups, 2 forks, 2 knives, 2 spoons, and a coffee machine although, in this day and age, you would expect a coffee pod machine, including a range of coffee pods for a 4-star hotel. There is no onsite mini market and the nearest is a 15-minute walk away, there is one outside the hotel, but hardly sells anything other than snacks and drinks. The website states free water daily, but this was never replaced after arrival, again something that would be standard at any other 4-star hotel. The hotel is aimed more at German guests, and all channels were German, French or Spanish... no English channels, not even BBC news ... The TV isn't a smart Television and there was no option to log into Netflix and other streaming The shower gets water all over the floor, which works its way into the kitchen area. There is no shower mat and the floor becomes a health and safety issue. However the water pressure is very good, and there was always hot water. The shower gel was cheap, you would expect more from a 4-star hotel. Cleaning occurred every 2 days, and this itself was very basic. The cleaners just tend to give the floor a quick mop, once dry the dirt or sand is still there. There were marks on the walls. door frames and tiles where previous guests had killed bugs. A brush including a mop need to be added to the rooms And I also notice stains on the duvet, as though they hadn't been changed by the previous guests. If you leave the bathroom door open, guests on the opposite side can see straight into your room. The gym is nice but again basic and lacks equipment The bar closed at 10 pm Mini bar: No Hair dryer: Yes Smart Television: No English Channels: No Card entry into rooms The room had two USB ports in the living room area Pool towels were 5 euros deposit per day which I found odd for a 4-star hotel No room service and drinks or food could not be charged to the room The website states the pool is heated, however, the water was very cold to swim in and wasn't heated. Plus there was no waiter service around the pool, which I would expect as standard from a 4-star hotel. The rooms are nice, fresh and airy with high ceilings and all rooms have recently been updated.

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