Hotel Faro, A Lopesan Collection Hotel - Adults Only

“Hotel Faro 2024”

We spent a lovely half-board 11 nights, in this beautiful hotel, in Sept/Oct 2024. This was our second visit, having stayed there also in September 2023. We had very few complaints but much praise. First of all, the staff were excellent, in all parts of the hotel. They were so friendly, helpful and… more

We spent a lovely half-board 11 nights, in this beautiful hotel, in Sept/Oct 2024. This was our second visit, having stayed there also in September 2023. We had very few complaints but much praise. First of all, the staff were excellent, in all parts of the hotel. They were so friendly, helpful and welcoming at all times. They provided service with a continuous smile. Have to mention Jose in the dining areas, always in a hurry and never stops !! Food options were generally quite acceptable, so no issues. Our room was as requested, with lovely views of the beach and sea. It was very comfortable, with excellent service and attention. The pool area had sufficient available beds at all times, and it and the Enzo pool restaurant were well looked after by available and helpful staff. The night entertainment was average and lacked atmosphere, but that is really only a very minor issue. Finally, a huge thank-you to Robot Charlie for leading us to our room, on arrival (::) All in all, a most pleasant and enjoyable holiday, and will definitely consider a return sometime in 2025.

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“Superb for bed and breakfast - amazing breakfast included and it's a veritable banquet.”

Lovely hotel, great staff, Daniella on reception extremely helpful and very kind. The best, big fat, overstuffed sun loungers EVER - so comfortable, wide and an endless supply of fresh towels plus a free hessian beach bag complete with sun cream and aftersun moisturiser - lovely and very thoughtfu… more

Lovely hotel, great staff, Daniella on reception extremely helpful and very kind. The best, big fat, overstuffed sun loungers EVER - so comfortable, wide and an endless supply of fresh towels plus a free hessian beach bag complete with sun cream and aftersun moisturiser - lovely and very thoughtful idea. Pool is kept clean and tidy and credit to trainee pool attendant, Salvatore, who never missed a thing, helpful and attentive. Free bottles of mineral water every day, no charge for room safes. The breakfasts in this hotel are sensational..! Beautifully laid out buffet. The choice of fruits and continental meats & cheeses etc. one of the best I've ever seen, breads and pastries galore. The hot buffet is well attended and replenished frequently so food is always hot and fresh. The piece-de-resistance is the á la carte menu. Eggs to order anyway, fried, boiled, poached with about 10 choices of "Benedicts", "omelettes", etc., etc. all beautifully prepared to order - delivered piping hot. Nobody will be disappointed. Lovely attentive waiter Miguel. The decor is rather odd, contemporary, but not offensive. The quirky, hollowed out, half of a boulder as the hand basin in the bedroom (no self-contained bathroom) has probably lost its novelty now. The floor gets wet and the stand is not really conducive to toiletries and cosmetics. Roaring hot water and amazing water pressure in the walk-in shower is great, although the seal around the glass door and panel (in my room) failed to contain the quantity of water and I had to use several towels to soak it up. The towelling, bed linen and napery are all top quality and plentiful. Some very lovely crockery & cutlery too. They need to update their website, so much information, particularly photos, is out of date e.g. keeping your sun lounger for the duration of your stay - you can't.! so there is the inevitable pre-breakfast scramble to beat certain guests from keeping sun beds occupied by towels all day... The fact that the night club and private pool on the roof is available free of charge to hotel residents only on Monday to Thursday. There's a fairly good Japanese restaurant up there too although it's rather expensive for what you get. Great little shopping mall opposite the front door, (including a convenience store) with some quite nice (pricey) restaurants along the paseo left and right of the lighthouse. Quite nice for an after dinner stroll. Plenty of cocktail bars and cafés but yet again - not cheap. This hotel definitely knows the meaning of customer service. I chose this in preference to The Riu Palace in Maspalomas, where customer service from the management is rather remiss, they ignore you and totally disregard suggestions and complaints...! Congratulations to Faro management, nothing was too difficult. The only failing I found was the food in room service. Difficult to specify preferences when using these "blooming" APPS...! Hate the things...!

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“Beautiful hotel but ....”

We have stayed here twice before and love this hotel and area. As previously, overall it was a really lovely stay but a couple of issues this time which took the usual shine off the holiday hence the 4 stars. We could unfortunately hear a constant thump of the music from the rooftop bar most times … more

We have stayed here twice before and love this hotel and area. As previously, overall it was a really lovely stay but a couple of issues this time which took the usual shine off the holiday hence the 4 stars. We could unfortunately hear a constant thump of the music from the rooftop bar most times of day on the balcony and a little in the room which was intrusive. We also found it impossible to get sun beds on any day when returning from the beach after lunch / mid afternoon, made more annoying by often 50 % being reserved but unoccupied. With nowhere to sit and sunbathe after the swim we had to either leave or give the pool a miss completely :-( The bali beds were largely unoccupied so maybe this space could be better used with standard sunbeds ? Tiny issues such as items requested on the app not arriving, poor information given on Reception were just niggles. It is a beautiful hotel and we would return but maybe expectations tweaked slightly next time.

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“Don’t eat here!”

Lovely hotel, clean, staff are friendly great facilities. But you can’t eat here! Breakfast, yes cooked but not warm. Poolside bars do burger pizza etc, all disgusting. Luckily there are loads of bars and restaurants nearby. DONT EAT THE FOOD!!!