Hotel LIVVO Fataga

“Nice hotel, many pleasant staff, convenient location in modern town not too far from lovely beach.”

We stayed in November for our first visit to Gran Canaria. We had a nice stay from as soon as we arrived with the friendly welcome from Priscilla on reception and recommendation of a good nearby restaurant / tapas bar to get food in the evening. The other standbout staff are the breakfast staff - t… more

We stayed in November for our first visit to Gran Canaria. We had a nice stay from as soon as we arrived with the friendly welcome from Priscilla on reception and recommendation of a good nearby restaurant / tapas bar to get food in the evening. The other standbout staff are the breakfast staff - the team on the very good breakfast buffet were excellent. And nearly always friendly and cheerful despite being in no doubt highly demanding and fast paced jobs (being friendly and cheerful isn't a requirement but was nice and these staff are very professional). The rooms are nice, comfortable beds, well equiped. It seemed a shame that they don't have balconies (the rooms seem to have been extended into the former balconies) but they are quite spacious and it would be noisy if you were on a balcony as in a busy part of a busy city. You can open the windows at least and our room had an interesting view of the 'Central' market (that is central in the north part of the city. In Las Palmas it seems you need to choose between the old part of the city, and the new part, in which case also nearer one of the shopping areas, or port or nearer the beach. Hotel LIVVO Fataga is about ten minutes walk from the middle of the beach, 15 minutes to a quieter northern stretch (when we visited), near deparment stores and some premium shops and there are restaurants and bars within five or ten minutes when you find them. Plus many along the beachfront - to suit all tastes and pockets. Google Maps is useful but not always very accurate on the buses and timetables in Las Palmas (idiosyncratic or inconsistent?) but you can easily get buses from near the market to the old town and back from the old town, Vegueta. They can be crowded but are inexpensive so you can easily get between the hotel and historic Vegueta with museums, art gallery, cathedral and tapas bars and fancy restaurants, shops and some bars in twenty to thirty minutes (15 minutes or less on the bus).

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“Unacceptable internet for a FOUR star hotel ”

If internet is important for you, make sure it's working. During our TEN day stay we were promised by Ramon (front desk manager) it would be fixed but, never was. A router is ALL that was needed... A high speed internet is expected from a FOUR star hotel. All other services were EXCELLENT

“Better hotels for your money”

Unfortunately this hotel did not live up to expectations, given it is meant to be 5*. 1) They said they arranged airport transfers, contacted them by email to ask about transfers and buses but no reply, so got a very expensive taxi €47!! They should have a link on their website “how to get here”.… more

Unfortunately this hotel did not live up to expectations, given it is meant to be 5*. 1) They said they arranged airport transfers, contacted them by email to ask about transfers and buses but no reply, so got a very expensive taxi €47!! They should have a link on their website “how to get here”. 2) Check in 2pm but couldn’t get in my room until after 3.30pm 3) WiFi intermittent, it works but not consistent, not god enough if working. 4) No tea and coffee in a standard room. 5) Shower head kept falling down shower rail as support broken. 6) Shower tray felt very cheap, like it would snap at any point, lots of movement in it. 7) Hot water pressure and temperature intermittent. 8) Thin walls so can hear people chatting next door, bring ear plugs to sleep! 9) Only one lift working so lots of waiting around, used stairs in the end to 5th floor as was quicker. 10) Good breakfast though, good variety of things! 11) Clean rooms and nice comfy bed 12) But lots of patch up work done on maintenance things in room, so made it look a bit shabby / cheap. But looks good from afar. 13) Roof terrace only had 5 sun loungers so needed to use cushions from chairs to lie down. Not much room on the terrace either. 14) Loungers needed to be replaced, very well worn and head rests not sturdy (just fell down). 15) Jacuzzi and sauna not working. I think there are better hotels for your money.

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