Bull Reina Isabel & Spa

“Perfect location”

This hotel is part of the Bull Hotels chain, and I chose it for its location on Las Canteras beach and for its spa facilities. I spent three nights here and treated myself to a Junior Suite. It was huge with a west facing balcony with a glimpse of the sea. The rooftop pool was lovely with an atte… more

This hotel is part of the Bull Hotels chain, and I chose it for its location on Las Canteras beach and for its spa facilities. I spent three nights here and treated myself to a Junior Suite. It was huge with a west facing balcony with a glimpse of the sea. The rooftop pool was lovely with an attentive lifeguard on duty. I also made use of the spa with its hydrotherapy pool, sauna, steam room and Dead Sea pool. I was slightly disappointed with the evening meals in that I expected more of a choice. Men are supposed to wear long trousers but I noticed some men wearing shorts. The hotel's location on the beach is perfect. In the evening, the promenade is busy with people walking up and down - nice atmosphere. The Santa Catalina bus station is ten minutes walk away with good connections to the rest of the island. Las Palmas is a busy bustling city with a very different feel to the resorts in the south. I enjoyed my stay but three nights was long enough.

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“Great location”

Enjoyed many holidays in the south of Gran Canaria, in Puerto Mogan. Thought we would try Las Palmas for a change. Will definitely be back as the area around hotel is lovely, with wide golden beach and a long and wide promenade with bars and restaurants. The hotel is very clean and the staff very f… more

Enjoyed many holidays in the south of Gran Canaria, in Puerto Mogan. Thought we would try Las Palmas for a change. Will definitely be back as the area around hotel is lovely, with wide golden beach and a long and wide promenade with bars and restaurants. The hotel is very clean and the staff very friendly. We booked half board and found the breakfasts had plenty of choice, especially enjoyed the pancakes and the station for freshly cooked eggs was very good. Disappointed with the evening meals, except for the wonderful chocolate fountain every night, so would only stay bed and breakfast next time. Our room was fine with good storage. Didn’t need the air con as slept with the patio doors open. Kettle provided with tea bags but no coffee. Decent bathroom towels, but the hand soaps provided were tiny and soon fell apart. Small fridge ample for our drinks. Complimentary water on arrival only. Comfortable bed, bedding changed very regularly. Limited space at roof top pool area, but we usually managed to secure sun beds as we’re early risers. We also used the sun beds on the 4th floor solarium in the afternoons.

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“Great hotel with just a few flaws”

Stayed here for a week and must say the hotel is lovely, staff are very friendly and helpful, rooms were spacious with a massive bathroom and plenty of storage space for clothing, safe in the room which requires a payment to reception, kettle in the room with tea and coffee provided as well as mini… more

Stayed here for a week and must say the hotel is lovely, staff are very friendly and helpful, rooms were spacious with a massive bathroom and plenty of storage space for clothing, safe in the room which requires a payment to reception, kettle in the room with tea and coffee provided as well as mini fridge which can keep a few items in, just a couple of things that stop me giving this hotel 5 stars are that the beds and pillows are very uncomfortable so sleep quality is very poor and the lighting wasn't the best either. Roof top terrace was nice and they have a spa up there which we used on the last day, the other things that were the slightly annoying though, breakfast was the same every day, it was nice, but lukewarm, some days the Spanish omelette was cold, and the sun loungers on the beach don't start until about 9-30, so there is always a queue to get them, the guy who is there though was a really nice guy, he has some help from another person who was quite rude to ourselves after we left to go for a drink in the hotel for 10 minutes and come back asking for our card and whether we were staying at this hotel, he was fine after the initial period but just a quick chat would have put us right, not insisting on where our room keycard was. Overall though, great hotel in a very good location, right on the beach from next to the promenade, would happily go back there but please sort the beds and pillows out, and order some more sunbeds as if you go mid afternoon, there are none left. Bar is expensive as well but drinks were nice. and its a great place to sit and view the people going by or watching the sea.

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“Excellent position near town and beach”

Bed and pillows v comfy . Great position on beach with free hotel sunbeds. On floor 7 We didn’t book sea view room but wished we had … so had view of roofs over the town but room quiet except for air con which hardly worked even after we asked for it to be fixed -we went out and bought a large… more

Bed and pillows v comfy . Great position on beach with free hotel sunbeds. On floor 7 We didn’t book sea view room but wished we had … so had view of roofs over the town but room quiet except for air con which hardly worked even after we asked for it to be fixed -we went out and bought a large fan for our stay . We booked half board but we wished we hadn’t as breakfast was ok but fairly cold ( there was a microwave for those people who enjoy hot food ) and there were so many restaurants just outside on prom with lovely outside seating , we wished we could have gone out to eat rather than eat in a hot hotel restaurant as there was no outside areas for the evening meal . Buffet food was fairly good though but again not piping hot . Lovely large pool but too cold to swim in - sea was warmer! Spa area nice and had a lovely massage water bed you can book . Nice holiday but still prefer a cruise :)

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