Hotel Rural las Calas

“Needs a bit of TLC”

The hotel is located behind a modern housing development in an enclosed compound. Once inside the tight compound it is pleasant but the lack of outlook doesn't give it a rural feel. We tried to book dinner in advance for 19.30 but were told we needed to be there at 19.00 but a local restaurant w... more

The hotel is located behind a modern housing development in an enclosed compound. Once inside the tight compound it is pleasant but the lack of outlook doesn't give it a rural feel. We tried to book dinner in advance for 19.30 but were told we needed to be there at 19.00 but a local restaurant would be open for dinner until late. We rushed from the airport to arrive for 19.00 but on arrival were told, along with another guest, that dinner was not available as the single member of staff leaves at 20.00. the local restaurant was firmly closed. We booked a junior suite which turned out to be a room about 5m x 5m, very dark as two of the windows were only 20cm from a stone wall. The bathroom was dated. We asked about an alternative and were shown a glass fronted room that was by the entrance, essentially adjacent to reception, it was light but the bathroom was upstairs and there was nowhere to sit outside so we stayed put in the dark room. We had dinner in the hotel on the second night, set dinner, greeny/brown soup, diced chicken with couscous, breakfast v simple continental breakfast with good coffee. Although we had booked and paid for 3 nights, we left after two nights. Staff were very nice but clearly the manager was absent.

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“Maybe ok in summer. Avoid in winter.”

This hotel could be great but it falls down in too many critical areas. We arrived at night and the hotel is basically unmanned - just keys in a box. It was 6 degrees when we arrived and we were cold and wet. One room had no heating at all. The other was just warm enough (although damp). There wa... more

This hotel could be great but it falls down in too many critical areas. We arrived at night and the hotel is basically unmanned - just keys in a box. It was 6 degrees when we arrived and we were cold and wet. One room had no heating at all. The other was just warm enough (although damp). There was no hot water at all. The hotel is pretty and has character. The breakfast is decent and the staff we saw at breakfast were friendly. However that doesn’t make up for the fact that we were all cold, damp and fairly miserable. There is a communal area that is unheated and again unstaffed. There is a wood burner but it was never lit (presumably we could do this ourselves but as there was no staff to ask who knows). I’ve stayed in winter mountain hotels before and I would expect a roaring fire when you come back cold and wet).

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“Unique remote B&B, didn’t live up to expectations”

We were looking forward to staying here after seeing the positive review in The Telegraph. Sadly, we were disappointed. The property is strangely laid out across a number of buildings. There is a tiny, but unheated swimming pool near the entrance of the property. On our second day, we had so... more

We were looking forward to staying here after seeing the positive review in The Telegraph. Sadly, we were disappointed. The property is strangely laid out across a number of buildings. There is a tiny, but unheated swimming pool near the entrance of the property. On our second day, we had some questions, however there was a notice on the reception door that the reception would be closed all day (and the following day as well). On the positive side, our junior suite room was large and the bathroom was nice. There were enough free electrical outlets plug all our things in - which hasn’t always been the case on this island. There were two comfortable chairs for reading. However, the only available drawer in the room was full of blankets. We never did figure out how to work the safe. There is no wi-fi service in the room and the wi-fi service in the hospitality area was dreadfully slow- if it worked at all. To compound the problem, cellular service in the area is not great either. We ate at the hotel the first evening (€20 fixed price) and although the service was good, the meal was bland and disappointing. However, the breakfast buffet was good and we especially liked the fresh squeezed fruit juice.

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