Grupotel Playa Feliz

“I got ill when I was away the TUI reps were fantastic couldn’t go out they brought me food drinks and check on my wouldn”

I fell ill when I was there the TUI reps were fantastic brought me food drinks and wouldn’t even let me pay because I couldn’t get out got me a doctor and to a hospital I thanked God for their help and support they made sure that I had everything I could possibly needed

“Loverly place”

Loverly place , great views, loverly room and staff, was a little complex near by for food, no bars or entertainment places though, if you have a walk though there is a lovely bar mini golf and market 45 mins away, if you just want to relax it’s a great place

“Fantastic family holiday, minus 1 star”

This was our second stay at Playa Feliz, since going with our son (they 2) in 2018. Now a family of 4, the hotel and location offered a much needed ease and familiarity where we could just instantly relax and unwind together. Weather was fab, a few cloudy days but warm and most pools never too co… more

This was our second stay at Playa Feliz, since going with our son (they 2) in 2018. Now a family of 4, the hotel and location offered a much needed ease and familiarity where we could just instantly relax and unwind together. Weather was fab, a few cloudy days but warm and most pools never too cold for a dip. The only one not used was the kids one with the slides at the Orqueida - this was by far the coldest! The largest at O-side was warm bath temp (lovely!) and the one at Playa Feliz just right. Pools, big thumbs up, always clean. Could also always get at least 2 beds, however we were out by 9 most mornings with the kids. Only used the pool towel card once on our last day, as bought our own - but these were clean and a good service from what we experienced. We were self catering so didn’t meet many staff, but those we did were always friendly, smiling and helpful. Particular thanks to Walid at the Playa Feliz Theas - keeping us topped up with delicious smoothies, coffee selection, mojitos and beer. The entertainment staff work tirelessly day to night and are very talented themselves, putting on much of the evening entertainment which we found to be a good selection and kept all entertained, however we only stayed for a couple of the latest shows, as our 3 year old demanded bed by 8.30 most nights. We used the TUI blue app for childcare and restaurant bookings, plus to view what was on each day around the complex - very easy to use and we will do so again in future. The kids got involved in to much more having the itinerary at our fingertips was really a game changer. Captain T was a hit, as always. The bits that lost a star - 1) Don’t book trips via TUI - use the bus service just outside and book online via get your guide/direct if you can. Save a lot! 2) Rooms are not hoovered, only swept. This would not be a problem if swept properly, but we arrived to other people’s hair on the floors, and left to the same. I was caught sweeping up myself by the maid one day, who insisted she take over when she arrived - only to sweep all the dirt and hair out onto the outside area. No wonder there are tumbleweeds of human hair floating around the accommodation gardens… they really need to hoover as the bits just get swept around otherwise. 3) Ants - I’m not sure if this is a climate thing but we experienced ants in the accommodation both visits. Not enough to put in a complaint, but a few times we caught the start of a trail starting through a crack in the foundations and it could have easily turned into a problem if we had not kept on top of it. We also came home to flying ants on a couple of days inside in numbers. 4) Cockroaches - maybe a normal climate thing but worth mentioning we saw several cockroaches at night scuttling around the accommodation gardens. We also had one in the bathroom one night. 5) Our accommodation was number 89 Playa Feliz. Great location. Quiet and among others that look privately owned with lovely gardens. The ‘garden’ outside ours however was very unsightly - a dead box bush barely hiding a rusty old maintenance ladder. Stood out like a sore thumb against the well kept neighbouring patches. 6) The fountain opposite was filled in with soil which is a shame as could look lovely if flower-bedded or used as a water feature still. 7) Pans need to be bigger (especially the frying pan) for a place that sleeps a family of 4. It was a struggle to juggle cooking the dinner on a few nights. All in all still a wonderful stay, and the accommodation didn’t dampen our mood enough to put us off rreturning in future. I just hope the hotel puts some love and care into repairs on some of the older accommodation.

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“Not feeling the 4 star rating”

The hotel is ok, seems well maintained although some of the tiles around the pool area were broken and uneven. Being season end it felt a little tired from a hard summer season. Watch out for the pool towel exchange date and time, this is policed with draconian authority miss the time and they won’… more

The hotel is ok, seems well maintained although some of the tiles around the pool area were broken and uneven. Being season end it felt a little tired from a hard summer season. Watch out for the pool towel exchange date and time, this is policed with draconian authority miss the time and they won’t change them! We where swamped with <5 year olds in the adult pool, wasn’t quiet the off peak chilled experience we where looking for! Probably wouldn’t go again - but was ok

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