Description
Facilities: Units include 64 rooms located in a 4-storey main building and a 2-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wirel... more
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include half board and all-inclusive. All-inclusive vacationers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Services
- 24-hour reception
- Room service
- Luggage storage
- Parking
- Free parking at hotel
- Restaurants
- Themed restaurant
- Buffet restaurant
- Gym and SPA
- Wellness area with massage service
- Gym
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Coffee shop
- Swimming pools
- Full spa
- Sunbeds
- Adults-only outdoor pool
- Garden area
- Additional services
- Lift
- Wi-Fi
- Free Wi-Fi in public areas
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 2056 reviews
Noise
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2056 TripAdvisor reviews
B
brigitjones99
Edinburgh, United Kingdom
18/07/2024
“We love the "royals"”
Just home after 2 fab weeks at "the royals". This is our second visit to the hotel and already booked up again for October 2025. The staff really make this hotel what it is - Marianna did all she could to fulfill our requests; the staff in both the A La Carte and in the Atlantico resteraunts a... more
S
stephiegarlando
15/07/2024
“Fabulous stay at Occidental Jandía Royal Level”
From the moment I arrived I knew my stay was going to be amazing! The warm welcome at the Royal Level dedicated reception set the standard of what I could expect during my stay. The spacious comfortable room was spotlessly clean and serviced daily to a consistent high standard. Pool area very chi... more
G
garethnmccaw
Belfast, United Kingdom
13/07/2024
“Great stay at this hotel . Hotel is slightly dated but makes up with quality food friendly staff and great facilities”
Great stay at hotel . Hotel itself is slightly dated but makes up for it quality food friendly staff and great facilities
K
kandj_newman
Devon, United Kingdom
07/07/2024
“Perfect week away”
Spent a week at the Royal Level in a suite as part of a package with Jet2. This was a great AI hotel: food was delicious with a great choice even in the separate buffet area for Royal guests. Always two options on the plancha e.g. Swordfish, entrecôte, tuna, iberico pork. Staff were lovely and at... more
B
Big B
07/07/2024
“Professional Staff, but This Hotel Needs Urgent Improvements”
Our stay at the hotel was marked by the exceptional professionalism and warm reception of Mariana and the rest of the staff. Their dedication to guest satisfaction truly stood out and was a highlight of our experience. While the facilities are adequate, they are in need of some improvements. The... more