Occidental Jandía Royal Level - Adults Only

“Relaxing Royals”

3rd stay at Barcelo Royal Level in a year, and booked up to retun next year for our wedding anniversary. The service we recieve never fails; all the servers in the Atlantico and A La Carte restaurants are first class - they are a credit to the hotel. The staff who service the room and pool areas d… more

3rd stay at Barcelo Royal Level in a year, and booked up to retun next year for our wedding anniversary. The service we recieve never fails; all the servers in the Atlantico and A La Carte restaurants are first class - they are a credit to the hotel. The staff who service the room and pool areas do an outstanding job; the bar staff are always attentive and serve with a smile and remember you favourite tipples; the chefs and cooks provide food thats produced to a high standard. These are the reasons we keep returning. Poor wifi - we dont mind, we come for a break from screens and ict!!!! The long transfer for us is worth it - its like the pot of gold at the end of the rainbow!!! Thank you Royals, and Marianna and Jose for answering my emails prior to our arrival, and arranging our Saturday and Sunday restaurant bookings, it was really appreciated. Although we werent able to get room 50, room 44 was equally as good and may now be our fave!! Thank you and we are sooo looking forward to returning - wee cavas and aperol spritzs in the sun!!!

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“Royal Level is amazing and José is a rockstar!”

My partner & I decided we needed a relaxing holiday, filled with sleeping, eating, swimming, tanning and repeating. We honestly could not have picked a better place to do it. The Royal Level of Occidental, gives you access to your own resort level. It's all inclusive. Endless drinks bar, open basi… more

My partner & I decided we needed a relaxing holiday, filled with sleeping, eating, swimming, tanning and repeating. We honestly could not have picked a better place to do it. The Royal Level of Occidental, gives you access to your own resort level. It's all inclusive. Endless drinks bar, open basically all day. A 5 star buffet, that serves breakfast, lunch & dinner everyday with different dishes each time. You also have access to 3 pools, 2 are heated and 1 is cold. I think what really maded the experience special here was the staff. José (who I believe is the hospitality manager) is just amazing! He always has a smile on his face, always has time for you and honestly feels like a friend. At one point, I had lost my sunglasses. The staff told me to check with reception, who unfortunately could not find them. Despite it not even being José job he made a point of finding them for me and presenting them to me that evening as my partner & I ate at the buffet. I have so much positivity to share, I could honestly write a book. Trust me, if you plan on booking with the royal level, it is money very well spent!

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“Excellent Relaxing Break”

I have just returned from a 7 day break at this lovely hotel and I wasn't disappointed. From my welcome and room upgrade on arrival to the time taken to ensure I could enjoy all facilities until I left the hotel, my stay was very enjoyable. This was the relaxing and trouble free break I had hoped… more

I have just returned from a 7 day break at this lovely hotel and I wasn't disappointed. From my welcome and room upgrade on arrival to the time taken to ensure I could enjoy all facilities until I left the hotel, my stay was very enjoyable. This was the relaxing and trouble free break I had hoped for. I would thoroughly recommend this hotel to anyone looking for a peaceful time, good company and caring, attentive staff. The standard of food and drinks was excellent and staff couldn't do enough to help.

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“Fantastic stay with a couple of Caveats!”

An enjoyable 9 nights at the OJP-Royal. Overall very good experience and firstly thank you to the amazing Marianna for helping with the room request and all your fast responses - first class hostess ! Room 9 Upper floor room 346 amazing views, massive room, bed A1 good, bathroom on another leve… more

An enjoyable 9 nights at the OJP-Royal. Overall very good experience and firstly thank you to the amazing Marianna for helping with the room request and all your fast responses - first class hostess ! Room 9 Upper floor room 346 amazing views, massive room, bed A1 good, bathroom on another level, 2 minibars, massive balcony !! Could not fault the room. TV only 1 English speaking channel so maybe a slight negative on that if you want a bit of TV. Room services 10 Wow!! Level of care I’ve not seen in many 5 star hotels and leading hotels of the world. Mini bar stocking was 100% . Even the last night we had showered for dinner and whilst at dinner the towels were changed for a second time as they knew we left the next day - WOW never seen that before 💪💪 Last night complimentary delivery of Cava on ice was totally unexpected but again just epitomised the level of care. Insanely good ! Grounds and pools 10 Beautifully laid out and well maintained. The ability to slip seamlessly between the RL and the general OJP was brilliant. Restaurants 7 Fantastic choices of food and just right to not feel repetitive. If you don’t like fish you’ll need to hold the nose as there is often multiple fillets of fish being cooked at once and the smell takes over the complete restaurant so beware! Beer taps are a negative as most just dribble out foam which is frustrating to say the least. The Corelajo restaurant can be very busy but offers the much bigger choice but be ready for the occasion pancake confrontation as some people don’t understand the etiquette of queuing! General bars 6 Choice of house Beer (Cruzcampo) it’s manky. Would love to see the local ‘Tropical’ beer would be a much nicer option. RL Bar 8 Great choice of drinks and the portions generous ! Staff are lovely . Perhaps a little understaffed at times as service can be a bit slow. Entertainment 4 Where do I start? Look the acts are good - but 45 mins only? Jesus lads the party’s only starting and you’re out!! Lovely theatre could be amazing evening entertainment if there was a second act on or even leave the music on for another 45 mins. Just a safety mention that I saw numerous people walk into closed doors from the patio area during the week. In fact we sat and watched that as much as the entertainment. Even though we watched it all week - we still managed to walk into closed door on the last night 😂 Spa - Well being centre 10 Wow again. Exceptional ! Receptionist was lovely and explained everything that was available. It has everything! We had massage’s from Carla and I think Isabella (?). Hands of gold !! Madness level 1 In the RL lounge you can get a varying degree of bottle beers (half pints) but why oh why are you serving these in a Chilled Guinness pint glass 😂 it’s madness lads ! Guinness is a unique black and white Irish stout and that is what belongs in a Chilled Guinness pint glass. Did you buy a cheap truck load of those glasses from Paddy the travelling glass supplier from Dublin 😂 Overall I would recommend the hotel it was relaxing place. It’s a fair walk to the beach but there are a couple of places to refuel with tropical. Just outside the gates there are a few shops and a Spar Supermarket so everything is close that you might need for a week!

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