Apartamentos Igramar Morrojable - Adults Only

“Dream Location. Excellent”

Accommodation was just perfect. Our room was sparkling and the location incredibly, with this most beautiful beach on our doorstep, we will definitely be coming back. Restaurants and pubs within walking distance all overlooked by a church.

“Great apartment ”

We had one of the large apartments, the apartment was very clean and obviously well kept. The pool area is great, I can recommend the apartment. If there was one disappointing point, it’s the view of the back of the restaurants, not noisy, yiu can just see the sea.there is a Spar supermarket near.b… more

We had one of the large apartments, the apartment was very clean and obviously well kept. The pool area is great, I can recommend the apartment. If there was one disappointing point, it’s the view of the back of the restaurants, not noisy, yiu can just see the sea.there is a Spar supermarket near.by. Worth a visit

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“There is a gap beween the booking requirement and the real check in ...”

Clean appartment and comfortable . Maintenance staff very efficient and so kind ! Booking was made on Oct 2nd 2019 for a front sea view appartment (1st row ) but when we arrived on Sunday , Feb 2nd we were given a 2nd row N°22 appartment ...The lady over the phone explained us it is considered as… more

Clean appartment and comfortable . Maintenance staff very efficient and so kind ! Booking was made on Oct 2nd 2019 for a front sea view appartment (1st row ) but when we arrived on Sunday , Feb 2nd we were given a 2nd row N°22 appartment ...The lady over the phone explained us it is considered as a sea view appartment ! ( few metres between a front wall and a palm tree !) . On monday morning I had to strongly arg for a change to the first row appartment N° 14 . I frankly did'nt like this situation ... No dishwasher in a country where water is so precious !

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“Perfect location, but noise issues”

We had previously stayed in the eastern more touristy part of Morro Jable, but decided to stay in this older more residential part at the western end, where we noticed that there are plenty of bars and restaurants close together on the seafront. The location turned out to be ideal, particularly as … more

We had previously stayed in the eastern more touristy part of Morro Jable, but decided to stay in this older more residential part at the western end, where we noticed that there are plenty of bars and restaurants close together on the seafront. The location turned out to be ideal, particularly as this part of Morro Jable is unexpectedly sheltered from the island's strong winds. Given that the wind mostly comes from the north, the mountains to the north of this area provide some shelter, meaning that the beach is often usable without stone circles even when there are strong winds on the large rural beaches to the north-east. The Igramar is in a great location, overlooking many of the bars and restaurants. Parking was easy on most days, either in the dead-end street that runs along the north side of the establishment or sometimes a little further. The first channel on the large television was BBC World in HD quality, which was very welcome. The wifi was around 15Mbps in the room and around 50Mbps in common areas. There are plenty of power sockets in the room, including each side of the beds. Unfortunately the Igramar suffers from a common Spanish problem of two single beds being pushed together instead of a proper double bed. The shower is missing a door and a lip on the shower tray, which allows water to splash or overflow on to the bathroom floor. The fridge was intermittently noisy, and I expected the establishment to install a quieter fridge when there was no door between the bedroom and the kitchen. Igramar promised that “The apartments are designed to offer relax, comfort and privacy to guests” [sic]. On our final night, these features were not delivered whereby the room was uninhabitable because of an adjacent “Jandía Pride” event involving very loud open-air clubbing music until 3am. Because the room was uninhabitable, we lost almost an entire night’s sleep. Although Igramar had no control over the “Jandía Pride” event, Igramar remained liable to deliver the above promised features and it failed in the following ways: 1. Igramar knew, or ought to have known, at the time of booking that it would be unable to deliver the above features on the final night because of an external event, and therefore reasonably should have warned me at the time of booking, but it neglected to do so. 2. Igramar had no staff on site who could organise our move to a quieter room that did not face the source of the noise, and the telephone in the room did not work via which we tried to speak to Igramar staff to request this. So eventually we went outside at 2am and spoke to police who told us about the 3am end time. 3. Igramar failed to implement sufficient sound insultation in the room (17) to make it inhabitable and of satisfactory quality and it thereby failed to deliver the promise that “The apartments are designed to offer relax, comfort and privacy to guests”. Igramar neglected to respond to my subsequent complaint about these three failures, and I therefore initiated a chargeback with my credit card issuer in respect of defective services. For this reason, I am removing 1 point out of 5 from my rating. Igramar wanted to charge €30 for late checkout, which is absurd when we had already paid for 7 nights and we did not want to stay for more than 7 x 24 hours. For this reason, I am removing another 1 point out of 5 from my rating.

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