AluaVillage Fuerteventura

“Relaxing 10 days”

The hotel is clean and staff are friendly and welcoming. We upgraded to My Favourite Club which we thought was well worth it. Beautiful well equipped room, safe, tea and coffee making facilities, shampoo, shower gel and hairdryer in the bathroom. Mini fridge with drinks on our arrival. Large and co… more

The hotel is clean and staff are friendly and welcoming. We upgraded to My Favourite Club which we thought was well worth it. Beautiful well equipped room, safe, tea and coffee making facilities, shampoo, shower gel and hairdryer in the bathroom. Mini fridge with drinks on our arrival. Large and comfortable bed. Large flat screen TV. Large balcony with sea views. There is a good selection of food on offer and restaurant staff friendly and helpful. (Especially Robert) who was always smiling and friendly. The animation team were extremely good, funny and entertaining they provided a varied selection of activities for everyone. There are 2 large swimming pools and a small children's pool. (No sunbed wars) There is also a heated indoor pool, jacuzzi, sauna and steam room. The only minor issue for me was the cocktails are out of a machine and not freshly made. For people with mobility issues the beach is very difficult to access as it is an extremely steep walk down and back.

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“Hotel experience”

The hotel is nice, but basic. The rooms are lovely and clean, we’re very comfortable beds. The staff are incredibly helpful, especially angel on reception. He was excellent on our day. The all inclusive has plenty of food options to cater for even the fussiest of eaters and there’s plenty of drink … more

The hotel is nice, but basic. The rooms are lovely and clean, we’re very comfortable beds. The staff are incredibly helpful, especially angel on reception. He was excellent on our day. The all inclusive has plenty of food options to cater for even the fussiest of eaters and there’s plenty of drink options.

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“A great place to stay towards the southern end of the island”

Overall a great place to stay with the many positives far outweighing the very few negatives. Staff were friendly and helpful. For example we arrived very early but were warmly welcomed (by the ever helpful Angel) and allowed an early check in and full access to facilities. Our room (In the My fa… more

Overall a great place to stay with the many positives far outweighing the very few negatives. Staff were friendly and helpful. For example we arrived very early but were warmly welcomed (by the ever helpful Angel) and allowed an early check in and full access to facilities. Our room (In the My favourites club section) was clean and comfortable and discreetly serviced each day of our stay. Worth noting that there were stairs to be negotiated to reach this block of rooms (I don't think that was the case for other blocks but it is worth noting that the complex is built on a hillside, so there is distance and slope to negotiate. The buffet restaurant was great. Lots of variety and good quality. The labelling can be incomplete and/or inaccurate though. We made use of and enjoyed the dedicated area for My Favourite Club. Similarly we made use of and enjoyed the My Favourite Club 'Lounge'. It was lovely to have access to this pleasant, quiet area with a small selection of food and coffee and drinks always available. We felt that the small extra fee for 'My Favourites Club' membership was worth while and fair value. It was fairly obvious that this was an older hotel, that had been given a makeover a few years back, but it was a pleasant place to be. Everything worked as expected and the facilities are excellent. Whilst we didn't use them, the activities programme, entertainments programme and fitness suite appeared excellent. There was easy access to the nearest beach (sandy, pleasant and safe swimming) from the back of the hotel complex, but worth noting that the route is a fairly steep and somewhat scruffy path - about 300/500m walk with 30/50m climb (depending on whether your room is top of site or bottom). Nudity is common on this beach. We had a car which gave us easy access to the local area and wider island. The hotel is an easy drive of an hour or so from the airport and parking is good. The routes to the island high point are easily accessed (16km round walk with spectacular reviews) and we would highly the recommend the Oasis wildlife park and gardens. Overall, a great place to stay.

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“Nice enough, not great”

The whole thing was…fine. Entrance to the building looks fairly grand and other people on our transfer going to other hotels even commented on how nice it looked but unfortunately the more closely you looked, the more you saw. We paid extra for a My Favorite Club room which meant our room was rig… more

The whole thing was…fine. Entrance to the building looks fairly grand and other people on our transfer going to other hotels even commented on how nice it looked but unfortunately the more closely you looked, the more you saw. We paid extra for a My Favorite Club room which meant our room was right by the pool - possibly the closest of all of them. The room was okay, bed reasonably comfortable and had a fridge as well as coffee making facilities. There were holes in the curtains, yellowing all around the bath and chips in the painted tiles. Bed was squeaky. It was fairly obvious that the refurb in 2019 had been very surface level. Plenty of coat hangers but no drawers or shelves for your underwear etc so a lot of our stuff stayed in suitcases. There are two pools not including the little kids ones. Very cold, but once you were in you got used to it. Unfortunately there were missing tiles everywhere, bits of the floor coming off and the build in jacuzzi in one of the pools looked as if it hadn’t worked for years. My biggest issue with the pools was safety - the ladders to get in and out had come away at the top on a number of them which meant they had a great deal of movement when using them. I initially thought this was a weird design flaw, until I found two ladders that stayed put. The sunloungers were also the most uncomfortable I’ve ever found in a 4* resort - just a thin bit of material and no padding or anything. Food and drink - incredibly repetitive but it’s an all inclusive so you expect some level of that. Biggest issue is was frequently things were wrongly labelled - there would be pepperoni pizza below a label that said “margherita” or noodles labelled as “veggie noodles” that had bits of chicken in. Cocktails included in the AI were from a machine and had a very synthetic, syrupy taste about them. If you’re a beer drinker you’re fine, no complaints about that from my partner at all. The My Favorite club itself was nice and you were able to help yourself to bottler beer, spirits and wine. The outside area in the evening however was very dark as although there were several lamps these were rechargeable and never had power. The beach was beautiful. Two sun loungers cost €15 for the day and the beach bar was reasonably priced. We only went once during our 5 night stay however as it wasn’t part of the hotel (so the AI) and the walk back up was long and very steep - I strongly advise anyone who isn’t particularly steady on their feet or physically fit to not undertake this walk. We had a nice time during our holiday, and I’m not saying it was a bad place to be, but I think there were a number of things this hotel could have been doing to improve it. The last two hotels we’ve been to we’ve already rebooked to go back, this one we haven’t and won’t.

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