Sbh Costa Calma Palace

“Such a beautiful hotel”

What a beautiful hotel . Very clean . And right on the beach too . My only moan was that I upgraded to sea view and only had half sea view due to a tree fern blocking half of it . Each time we relaxed on our balcony ends up bitten . But still could see the sea or half of it we was on holiday and di… more

What a beautiful hotel . Very clean . And right on the beach too . My only moan was that I upgraded to sea view and only had half sea view due to a tree fern blocking half of it . Each time we relaxed on our balcony ends up bitten . But still could see the sea or half of it we was on holiday and did not want to stress . Rooms cleaned every day clean towels every day. Toilet rolls topped up every day could not fault the cleanliness.. two pools to choose from both with bubble spa massage . Food was ok but a shame it was not served with a smile or manners . Stronger Wi-Fi in reception hit and miss in the rooms . The beach is beautiful too . Staff in the pool bar restaurant much more happier and did try to communicate. We felt we was the only English people there as most people was German. Did find one couple who was English.. outside the hotel if you turn left there are a few shops including spa supermarket and gift shops and a few restaurants too . There is a bus you can get into town Morro Jable loads of shops and restaurants but you need to find the bus stop it’s too hard to explain. Would definitely recommend this hotel and would love to go back in the future. It certainly lives up to its name Costa Calma.

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“Once a palace, now a hotel for seniors”

So once it was a palace, but not anymore... The most beautiful in this hotel is the ocean and nothing more. The beach is really wide and beautiful, though I wasn't lucky with the weather. It was very windy with less sun and few days in a row the sand from Sahara was blowing so much that everything… more

So once it was a palace, but not anymore... The most beautiful in this hotel is the ocean and nothing more. The beach is really wide and beautiful, though I wasn't lucky with the weather. It was very windy with less sun and few days in a row the sand from Sahara was blowing so much that everything was covered in a some king of fog. The hotel is old, the bed, the whole furniture and bathroom is from the beginning of 2000. Breakfast and dinner was good, but pretty often fish and meat were too salty. The guests are allowed to have a dinner from 17:30 till 19:00 and from 19:30 till 21:00. During the check-in you will be informed on your dinner time. Some entertainment are held evenings, during dinner and 2nd part after the dinner. You aren"t able to have a walk on the beach evening as there"s just 0 which is disappointing. The hotel is probably the best for seniors, calm with no stress.I can't recommend it, unfortunately.

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“Not a family friendly experience”

Quite a disappointing experience- NOT a family hotel, even though pools are supposedly designed for fun. No balls,, no snorkels or goggles, essentially, no fun. The hotel guests are mainly German and over 50. Two Germans screamed at us because we were enjoying a family conversation with our well be… more

Quite a disappointing experience- NOT a family hotel, even though pools are supposedly designed for fun. No balls,, no snorkels or goggles, essentially, no fun. The hotel guests are mainly German and over 50. Two Germans screamed at us because we were enjoying a family conversation with our well behaved grandchildren- we were told to ‘silence’! - so don’t bring your children here if you want them to enjoy themselves. Rooms are very dated. We paid extra for a superior deluxe with sea view. However our daughters rooms were identical with exactly the same view but they paid less.The hotel is very ‘tired’ and in places desperate for attention. In our room the bathroom tile grout was awful and shower gel dispenser hanging off the wall. Air conditioning pushed out only warm air and the fan clicked constantly. The refrigerator was barely cold. With the exception of one or two, the staff seem tired, over worked and generally miserable. Pick your time for breakfast as when busy the staff just can’t keep up, we felt sorry for them as there just weren’t enough of them and some of the guests were quite rude - no wonder the staff aren’t happy. You can’t pay for anything in the hotel with card payments - it’s cash or on your room. The beach is lovely but you do have to pay for the loungers which we didn’t mind. The beach bar is great food. Search out the nice restaurants close by: Manama, Asia Garden and 555 are great. Don’t go to ‘China Town’ it was awful. Sorry to say we wouldn’t return to Costa Calma Palace. They should definitely advertise as family ‘unfriendly’ or German adults only. Hope this helps other families considering booking as we don’t usually do reviews

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