Apartamentos Hesperia Bristol Playa

“Definitely not as bad as some reviews suggest”

Read the reviews on Tripadvisor the day before we were due to go on holiday and to be honest was really not sure what to expect as there were reviews that were complete opposites. However we’re pleasantly surprised. Found all staff to be friendly polite and helpful. We saw no ants mice or cockroa… more

Read the reviews on Tripadvisor the day before we were due to go on holiday and to be honest was really not sure what to expect as there were reviews that were complete opposites. However we’re pleasantly surprised. Found all staff to be friendly polite and helpful. We saw no ants mice or cockroaches. Room was comfortable with new fridge You can hire pool towels at Reception. For 3 euro each with 10 euro deposit Pool bar was good and food very reasonably priced There is also a bar open at night There is no doubt the building itself is tired and in need of modernisation - however the price you pay for the apartments I think reflect this - Overall we had a very pleasant stay at Bristol Playa

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“Good and bad”

We arrived Xmas Eve at lunchtime and our room was only available at 3.30pm so we headed to the pool area, very busy and quite rowdy with a lot of drunk very loud people and our first impressions was this is going to be rough. We like a drink on holiday but some of the clientele here was like someth… more

We arrived Xmas Eve at lunchtime and our room was only available at 3.30pm so we headed to the pool area, very busy and quite rowdy with a lot of drunk very loud people and our first impressions was this is going to be rough. We like a drink on holiday but some of the clientele here was like something I haven’t experienced and as a party of 7 family members we’ve been known to be lively on holiday. Men staggering around the pool area, families wheeling cots out of the room so they could drink all afternoon and people in their pyjamas screaming at their children. None of this btw is the hotels fault it’s just for the price range this is what happens. The room was to a poor finish with rusty fridge and rust all in the bathroom and good av done with a paint in places but to be fair it was basic but clean. We was supposed to have a maid in once during our 11 day stay which we was aware of and she knocked on 4 days in but we was in the middle of getting dressed and asked could she come back, she never did. We asked a couple of days later at reception as our towels at this point needed changing. Nobody came back. Again this didn’t ruin our holiday as plenty of trolleys around to pinch towels and toilet rolls. As some people began to go home after Xmas we began to get used to the place and it quietened down. Yes there was a dead rat in the laundry room which certain people were making a big deal of but apart from that we didn’t see any cockroaches at all. The pool bar is always busy and a lovely guy called Danny runs it and the food and drinks are good value. The bar area inside at night is really cute and again lovely staff and singer on some nights. The reception people were also nice enough on check in. Pool cold but it isn’t advertised as heated so again not unexpected. Towards the end of our stay our opinion had changed from never again to maybe if we got a good deal. We paid £1500 for 3 people for 11 days over Xmas and new year so to me we got exactly what we paid for. Don’t expect luxury if you’re paying budget prices. Also the hotel can’t help that some people just want to drink from 10am til late and seek attention from anyone that will give it to them. We met a lot of lovely people there too.

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