Puerto Caleta

“Small but friendly”

We’ve stayed in these apartments many times because of the location but they are quite basic, quite dated, having said that they’re clean which is why we prefer to stay here, the price usually reflects the fact that they’re basic even down to having to hire a kettle, like I said basic but a great l… more

We’ve stayed in these apartments many times because of the location but they are quite basic, quite dated, having said that they’re clean which is why we prefer to stay here, the price usually reflects the fact that they’re basic even down to having to hire a kettle, like I said basic but a great location.

less

“Cheap and cheerful”

The apartments were clean and the staff were lovely and helpful. However we had a room which had no sun on the terrace ever which was not great as I like to be able to sit in the sun with a coffee reading while my partner is still in bed so I was not able to do this. Our room also had the cleaners … more

The apartments were clean and the staff were lovely and helpful. However we had a room which had no sun on the terrace ever which was not great as I like to be able to sit in the sun with a coffee reading while my partner is still in bed so I was not able to do this. Our room also had the cleaners room right behind us which meant we were woken up everyday at 7:30 by the cleaners starting work, they were extremely loud with their talking and lots of banging not just in the morning. My only other complaint is the pool, I attempted to go to the pool everyday however there were lots of people who were reserving sunbeds but not actually using them which again was disappointing since I had no sun in our terrace meaning I had no option but to pay to go to the beach. However I would stay again as long as I had a pool view room next time.

less

“Good but pricy at the time we went”

We stayed in the busy period between Christmas and New Year. Let down by another complex in the area, we had limited other options and Puerto Caleta was one of the only places with room for four at a month’s notice - the price seemed crazy high as a result. Had the price been less, I would have b… more

We stayed in the busy period between Christmas and New Year. Let down by another complex in the area, we had limited other options and Puerto Caleta was one of the only places with room for four at a month’s notice - the price seemed crazy high as a result. Had the price been less, I would have been very happy. The location is good, staff were really professional and friendly. Pool area in very nice condition but water typically cold like in most Canarian resorts in winter. They need to either have more sunbeds or stop people using towels to reserve them all day. Room was very dated. Touch points on wardrobes and furniture very worn, breakfast bar useless for a group of four (only two stools, we brought the patio furniture inside on a couple of occasions), kitchen units and hob in need of replacement - we had to ask for maintenance to come to get the hob working, it had tripped the electrics. We felt it wad poor form to be asked to pay extra for a kettle/ safe etc when paying well over €100 per night. Bathroom was in a terrible state, shower head would not stay on wall, shower tray was cracked and poorly repaired, and sink likewise damaged. You could see some effort on maintenance - e.g. sofa cushions felt new and the ceiling seemed freshly painted in some areas, but we have had similar accommodation for half the price in the same resort previous Christmas/New Year periods. External apartment doors felt very flimsy. We used the poolsode bar on a couple of occasions (both times happy hour, so 2 x beers for €3.50 which seemed very reasonable. Wifi was about as bad as we’ve experienced in similar accommodation. Seems very typical of places like this. On our last night, it was New Year Eve, the party in the next door square was so loud and had so much bass, it was impossible to sleep - not the management’s fault, but this type of thing should have been mentioned to us when booking - especially given the extrs charge for staying on NYE. Issues aside, we would definitely come back, but not at the price we paid this time.

less