Hotel Chatur Costa Caleta

“Andy and Gail from England.”

We really enjoyed this hotel from 1 Dec to 11th. Everything about this hotel is really good including the food, staff (all of them) room, location and cleanliness. The rooftop pool was closed but this was no great issue, the fizzy drinks dispensers didnt work either but again this was no issue as t… more

We really enjoyed this hotel from 1 Dec to 11th. Everything about this hotel is really good including the food, staff (all of them) room, location and cleanliness. The rooftop pool was closed but this was no great issue, the fizzy drinks dispensers didnt work either but again this was no issue as there were always plenty of bottles of pepsi etc and cartoned juice at breakfast, water was also always available. The room No 3036 was fine and clean but there was constant noise of pumped chilled water that fed the air con, this could not be turned off, we slept ok but lighter sleepers may struggle so beware. The only real fault we could find with this hotel was the smoking. At meal times it would have been nice to sit outside to eat but this was made impossible due to the number of mostly older English people (you should really know better) who thought it was acceptable to smoke next to people who were still eating. We are not anti smoking and everyone should have some choice but perhaps the management should prevent people from smoking on the terrace outside the dining room during mealtimes only, simple signage would cover this and we are sure even the most ardent ofsmokers would be able to accept this.

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“Great Hotel with Potential for Improvement”

We recently stayed at the Costa Caleta for 11 nights and had an overall positive experience. The hotel is very nice, and the staff are truly amazing. They are friendly, attentive, and go above and beyond with their cleaning standards. Our room was spotless, with bedding and towels changed multiple… more

We recently stayed at the Costa Caleta for 11 nights and had an overall positive experience. The hotel is very nice, and the staff are truly amazing. They are friendly, attentive, and go above and beyond with their cleaning standards. Our room was spotless, with bedding and towels changed multiple times during our stay. The pool area was also exceptionally clean, with numerous deep cleans carried out throughout our visit. That said, some of the sunbeds felt a bit too close to each other, which might be uncomfortable for some guests. The all-inclusive breakfast was excellent, with a good variety of options, including English breakfast choices. We didn’t try the lunch as breakfast kept us full, but the evening meals, while decent, became a bit repetitive—typical for a European all-inclusive. If you’re having the chef’s cooked meats, make sure to ask for them well done. Being in Spain, meats can sometimes come out tough and undercooked (or too rare) if not prepared properly. One major issue was the soup. The lack of a blender meant that soups were more like stews with large chunks of vegetables or meat. Also, advertising “vegetable soup” with meat included is misleading and could be frustrating for vegetarians. The pool area, while clean, was let down by the overly loud music. People come on holiday to relax, not to listen to cheesy music blasting all day. On top of that, the hosts constantly trying to get guests to join in activities like pool games, yoga, or ping pong became annoying. Not everyone is interested, and being repeatedly asked is intrusive—please tone this down. The upstairs terrace was a mixed experience. While it was great for sunbathing, none of the pools were operational, and only beer was available on the dispensers. This was fine for me, but not ideal for others in my group. Similarly, the downstairs jacuzzi wasn’t working, and the drink dispensers were out of service throughout our stay. Another major disappointment was the heated pool situation. Despite being advertised as heated for the winter, it wasn’t consistent. At times, neither pool was heated, which was frustrating. Reading past reviews, it seems maintenance has been delayed for some time, and unfortunately, this continued during our visit. To receive 5 stars, the hotel really needs to address a few key issues: • Fix the pools and heat them in the winter as advertised. • Blend the soup properly for a smoother consistency. • Ensure all drink machines work, as paying for all-inclusive loses its value when these are unavailable. • Turn down the pool music so guests can relax. • Be less pushy with activity hosts—let guests enjoy their holiday on their terms. In summary, the Costa Caleta is a good hotel for the price, offering clean facilities and excellent staff service. While we would return in the future, we hope to see these improvements made to enhance the experience further.

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“Not quite as good as our last visit”

Stayed for 11 nights end of November fir my 50th. This was our 4th visit. Very disappointing to see drinks machines broken most of the time. Especially the hot drinks machines at breakfast time which caused problems. The food was very similar every day. If you enjoy pasta and tinned pears for dess… more

Stayed for 11 nights end of November fir my 50th. This was our 4th visit. Very disappointing to see drinks machines broken most of the time. Especially the hot drinks machines at breakfast time which caused problems. The food was very similar every day. If you enjoy pasta and tinned pears for dessert you’ll be happy. The staff were great as usual . Reception always helpful. The animation team of generally 1 person was disappointing. He wasn’t really approachable and looked as though he didn’t enjoy his job. Bar staff very good and quick. The evening entertainment was good with good singers. It wasn’t our best visit to to the hotel but we do enjoy the relaxed atmosphere. and general ambience of the hotel.

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