Barceló Fuerteventura Mar

“Short birthday treat trip”

What an amazing resort. Intended on getting away for a short relaxing break for my birthday. Booked all inclusive deluxe room which gave me access to the Spa and gym. Download the hotel App to book the gym and reserve a table for dinner at the Brazilian or Mexican restaurants extremely easily. The… more

What an amazing resort. Intended on getting away for a short relaxing break for my birthday. Booked all inclusive deluxe room which gave me access to the Spa and gym. Download the hotel App to book the gym and reserve a table for dinner at the Brazilian or Mexican restaurants extremely easily. The staff were brilliant. All very accommodating. The room had a large very comfortable bed with 3 different sized pillows so you could choose which suited you best. The variety of food and drink available was perfect and the sunset view from outside the sports bar was amazing. My birthday wish was was certainly fulfilled here. What a gem of a place.

less

“Great location - hotel could be so much better.”

This hotel is perfectly situated, beach fronted, loads of bars and restaurants around and plenty of shops. The transfer time is great too - around 15 minutes!! The rooms were clean and spacious. The hotel grounds were nice, the flooring around the pool is awful. We had rain a few times during our s… more

This hotel is perfectly situated, beach fronted, loads of bars and restaurants around and plenty of shops. The transfer time is great too - around 15 minutes!! The rooms were clean and spacious. The hotel grounds were nice, the flooring around the pool is awful. We had rain a few times during our stay and this made the floor like a mud bath, full of massive puddles and dirty. The corridor floors got wet so towels were put down, but left for days and not picked up, staff walked past them and left them. The pool bar isn’t great, massive queues with quite often only one person serving whilst others are cleaning or filling up bottles. Waiter service here isn’t good either, you have to ask to be served and then feel like you’re putting on them for asking. The main restaurant is ok, food is good but cold and nothing gets restocked, even the plates !! The staff are friendly enough, but sometimes slow in clearing tables and bringing drinks. We were all inclusive delux so could use the spa and a bar in the harbour, which was great for a walk out to break up the day. Overall, we would return, but things could be better to make this hotel amazing !!

less

“Not as good as previous visits. Some practices dangerous”

We booked for both October and December based on previous visits to the hotel that we enjoyed. For this stay in October we didn't enjoy it as much and some of the issues we experienced before still remain so I dont expect anything to change based on this review but may hopefully help other people. … more

We booked for both October and December based on previous visits to the hotel that we enjoyed. For this stay in October we didn't enjoy it as much and some of the issues we experienced before still remain so I dont expect anything to change based on this review but may hopefully help other people. I expect we will find out when we go back in December. -The good things- There's a separate section in the dining room for the 'premium' rooms. The hotel has been recently renovated. Most staff are helpful and friendly. Two different levels of all inclusive available. We were asked when we checked in if anyone in the party had food allergies (a good starting point but see my bad points below because they dont follow through). Our room was very close to the dining room. -The not so good things- There were several instances where the coffee machines had not been emptied/refilled and nobody seemed to be fixing them. Sometimes they did get fixed only to stop working again within a few minutes. It seemed to me based on the errors on the screen it was just down to basic servicing that could be easily fixed with regular maintenance. Even though the hotel has been refurbished, several areas including the room we were in are showing signs of wear. There's an outdoor gym/workout area near to some of the 'premium' rooms which would be fine except that they use something that makes a very loud beeping noise which I could hear quite clearly from our room terrace which didn't help me to relax and in fact had the opposite effect. Personally I found the music around the pool to be too loud. One of the lifts was out of order for our entire stay. Which isn't great when you use a wheelchair. I'll see if its fixed in December before I provide a full view. -The terrible things- Our return flight was later than usual and the taxi was picking us up at 4.30pm so the day before I asked at reception if we could use the room for a few hours longer. I was told the hotel was fully booked. I then checked the Barcelo website which showed availability for several room types including the type of room we were in. So clearly I was lied to. Although they gave us a card at checkin identifying our food allergies it wasn't really explained clearly how this was supposed to be used in the buffet dining room. And (as reported by guests in other reviews) they really dont understand allergies. Some examples of the things I saw: food labelling is bad - a label saying 'round pizza' is useless and doesnt tell me what the topping is, in the so-called vegan section there was a dish labelled as containing sea-food, at the pasta station they use the same saucepans for both meat and non-meat.

less