Hotel Santa Monica Playa

“Great break”

Stopped in The Santa Monica Playa for 6 nights. We arrived the day after the storm and had fantastic weather all week. Sun shining all day long. The hotel is spotlessly clean throughout and the staff are all really friendly. Only went room only so can't comment on the restaurant. They did burgers,h… more

Stopped in The Santa Monica Playa for 6 nights. We arrived the day after the storm and had fantastic weather all week. Sun shining all day long. The hotel is spotlessly clean throughout and the staff are all really friendly. Only went room only so can't comment on the restaurant. They did burgers,hotdogs,chops ,nuggets toasties etc at the main bar during the day and all reasonably priced. The drink measures were good and again really well priced. It is up a hill but from main shopping street only 200yds. The pool area did not open until 10am so no mad rush to get a sun bed. Being room only the only issue we had was there are no tea or coffee making g facilities in the room and the Spanish dont rise very early so couldn't get a drink anywhere until after 9. I would definitely stop here again. Great base right in the middle of town and 3 minute walk to beach

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“Clean hotel, hill to get to it, low food choice, mainly catered for Spanish/Portuguese ”

Hotel was ok rooms cleaned every day fresh towels etc. lift available if your on a higher floor check out 12 midday lots of sunbeds available all day the only downside for me was the food the hotel caters for Spanish and Portuguese guests only one other British family here and the other guests I fo… more

Hotel was ok rooms cleaned every day fresh towels etc. lift available if your on a higher floor check out 12 midday lots of sunbeds available all day the only downside for me was the food the hotel caters for Spanish and Portuguese guests only one other British family here and the other guests I found rude it was just me and my 6 year old daughter and they had no issues pushing her out of the way to get there pig cheek stew food lukewarm breakfast 2 cereal choices bacon hotdog sausage and beans with some pastries and cold meats lunch pasta chips and some meat dish mainly turkey pig cheeks duck while we was there the worst was evening meal by far starts at 1930 we went down about 1945 and had to wait 30 mins for a table a good point was it's located right in the town but there is quite a steep hill to the hotel so consider this if you have issues with mobility overall ok for the price but I do think there would be better hotels in the price range for British families/ couples etc

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“Great location”

This hotel is really well located for access to the shops, bars and restaurants and just a short walk to the beach, although a little hilly so may be an issue for some. The rooms were basic, the decor is a little dated, but they are clean and served us well enough for our seven nights stay. The bre… more

This hotel is really well located for access to the shops, bars and restaurants and just a short walk to the beach, although a little hilly so may be an issue for some. The rooms were basic, the decor is a little dated, but they are clean and served us well enough for our seven nights stay. The breakfast was good, although stops at 10, which was a bit early for us late risers. No kettle or fridge in the room, but we knew that when booking. Would choose to stay here again if we come back to Salou in the future.

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“Short stay august 2024”

We stayed at this hotel from 24th august to 27th august. We were in room 438. We were on an all inclusive basis. First impressions of the hotel from outside, reception and pool area were all clean. We checked in and reception staff informed us our room wasn’t ready as it was very early as only 915a… more

We stayed at this hotel from 24th august to 27th august. We were in room 438. We were on an all inclusive basis. First impressions of the hotel from outside, reception and pool area were all clean. We checked in and reception staff informed us our room wasn’t ready as it was very early as only 915am when we arrived. The staff were very helpful and informed us they would try and get us into our room earlier than the 3pm check in which they did. The room was basic, clean and comfortable and had a lovely pool view. The pool area was spacious and plenty of sun beds. There were no issues getting sub beds as the pool opened between 10am-7pm. The breakfast food was okay - usual cereals and then hot selections and pastries as well. The other meals (lunch and dinner) we were rather disappointed with the choice of food as it was two serving stations with a fruit and salad station inbetween but the two serving stations were the same 4 dishes. If a fussy eater like myself I really struggled to find food choices. Also a lot of the time the food went cold very quickly and that was even as the restaurant just opened as well however there was a microwave to warm up food. The location of the hotel is good and is about a 10 min walk to the seafront. It is on a slight incline which we wish we had known beforehand as we probably wouldn’t of picked it if we had known that. Despite it being advertised on a English website (travel republic) we didn’t seem to have many English guests there - only one other family and then the rest were all Spanish. We found the Spanish guests to be rude and obnoxious towards us especially at the restaurant pushing in the queue to get to seats. Also there was an incident one evening when we were coming out of the restaurant as we were waiting for the lift. As the lift opened we saw a woman with a guy in a wheelchair so we stood back to let her out of the lift. As I went forward to go into the lift the woman starting screaming in my face in Spanish which I said I don’t understand. I couldn’t understand why she was doing this as I had done nothing wrong. I tried to go into the lift again where the woman then assaulted me by grabbing my arm and slapping my arm and still continuing to scream in my face. I kept saying I didnt understand and eventually when I did get into the lift she was laughing and also said something in Spanish to the guy in the wheelchair who then gave me a finger offensive gesture and then both of them were laughing before lift door shut. I went straight to reception where we complained and said how upset I was from this when I Knew I had done nothing wrong. The reception staff said they would speak to the head of the group she was with and get the woman to apologise to me. This didn’t end up happening and she made the situation worse as the next day every time she saw us she would give us Evil looks and then also if we went to get a drink from the bar to bring back out to the poolside she would always wheel one of the wheelchairs right up against the door so we couldn’t get out to pool side. This really upset us both and spoilt our stay in Spain and the whole experience of this has put us off coming to anywhere in Spain again as we felt that the Spanish guests didn’t want the English guests there despite us being a massive financial impact to your country. Overall clean hotel, spacious pool area, poor food choice and rude Spanish guests. We will not be returning to this hotel or to any Spanish location again after the experience we had.

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