Festival Village Apartments

“Lovely hotel amazing staff”

Hotel lovely and clean , food really nice, the staff are absolutely lovely, especially danni and mauri, they were amazing with the children and so friendly and a great laugh. Would definitely come back next year, kids loved it and so did us adults! 🙂

“Good 3 star hotel”

After reading the reviews I was a bit concerned, however I must say that this hotel exceeded my expectations. The food was good with different themed nights. The room was spacious and clean. They are a bit tired and could do with a freshen u. The pool area is clean but can do with a freshen up espe… more

After reading the reviews I was a bit concerned, however I must say that this hotel exceeded my expectations. The food was good with different themed nights. The room was spacious and clean. They are a bit tired and could do with a freshen u. The pool area is clean but can do with a freshen up especially on the decking area. The staff were great. The bus stop outside is great and it is so simple to catch a bus to anywhere. Would highly recommend this place. The entertainment was good.

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“Fairly good value for money. Needs some improvements. Great entertainment staff and housekeeping.”

Entertainment team are entertaining! I've done this job to, I've done it for years so I know how difficult yet rewarding it can be. Your two boys worked so hard to give everyone especially the children a fun time. Thank you. Receptionist Carol bent over backwards to be helpful and attentive especi… more

Entertainment team are entertaining! I've done this job to, I've done it for years so I know how difficult yet rewarding it can be. Your two boys worked so hard to give everyone especially the children a fun time. Thank you. Receptionist Carol bent over backwards to be helpful and attentive especially with our daughters SEN requirements and some issues with our apartment. Waiting and Catering staff all polite, helpful and friendly apart from one older English barman without a name badge. Everyone felt the same about being served by him, lots of eye rolls and huffing when serving?. If you're unhappy in your job that's ok, happens to us all but you mustn't stay somewhere that annoys you so much. Housekeeping work is so hard, staff kept our rooms and bedding spotless, amazing service there thank you. Lifeguard needs to be at the pool at all times the pool is in use due to health and safety, many times we all kept an extra eye on the kids when life guard disappeared. Pool not heated which was terrible. Kids and many adults made the best of it but one of my daughters who has Hypermobilty and needs to swim regularly was unable to use the pool as she can't cope in cold water. No staff including Entertainment team trained for SEN or children with disabilities needs to have them included in day and evening fun which was upsetting. My daughter is high level Autistic and spent all week alone, away from the noise making her own fun. It didn't spoil her holiday but she was excluded every day and night due to lack of Autism awareness support. Food was nice and plenty of it, lots of time to eat breakfast, lunch and dinner without feeling rushed and the snack bar, ice cream and drinks available were great. Due to coming end of season alot less to do. You need more Entertainment staff and rainy day activities like treasure hunts, competitions, scavenger hunts, party games like musicial statues, pass the parcel, duck duck goose! Pin the tail on the donkey, kids love all that still! Please learn some new party dances! Same thing's every night got repetitive. Learn the classics like Superman, Purple People eater, Zorba dance, YMCA, Cha Cha slide, Macarena, Time Warp, Agadoo, Ooops upside your head, get the Limbo pole out!, teach the Brits some Flameco! do a talent show! Twister, board games, paints, more arts and crafts, baking maybe?, Organise some fun science experiments, make play doh and slime. Form a teenagers club, most hung around that littered broken down onsite park, it was horrible and unlit at night. Caberets good, not all. Get some magic acts, puppet acts and circus acts for the kids. Replace Timmy Tigers suit, he's two different colours and you could see Daniels head and neck due to the suit being to small bless him. If you go here in October not alot to do in the seaside towns, tat souvenir shops but some ok places for drinks, treats and to eat. A beautiful beach. Apartments need re decorating, very tired, inside and out. We won't be back but we had a fairly good time, mainly due to Mauri, thank you for the fun , 😊

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