Sol Torremolinos Don Pedro

“Unexpectedly brilliant. ”

Just returned from a 1 week Jet 2 holiday, we had never stayed in Torremolinos before but chose this hotel because of it's easy access to Malaga which we love. First impressions was the cleanliness, the cleaners and gardeners never stopped and the whole resort was spotless. Our room as others have… more

Just returned from a 1 week Jet 2 holiday, we had never stayed in Torremolinos before but chose this hotel because of it's easy access to Malaga which we love. First impressions was the cleanliness, the cleaners and gardeners never stopped and the whole resort was spotless. Our room as others have commented on was small, our 'view' was the tops of palm trees, but after unpacking it was fine, the room was scorching, my husband went to reception to ask to hire a fan, he had just returned to the room and there was a knock on the door and a maintenance man was there with said fan which was a godsend. It was free for the duration of our stay. Food was of a good standard, plenty of choice at breakfast and evening meal. All waiting staff were very efficient and cheery. I had a Spa treatment which was exceptional, please try if it's your sort of thing. Gabriel and Antonio always had a smile and cheery hello when we were passing through the security gate. Minus points:- Passing Don Simon from a bottle off as a jug of Sangria with ice & a few slices of orange is an insult and total rip off and priced at €17:50 absolutely disgraceful. Entertainment was mixed, some very good, some terrible. Having said that, we intend to return. The whole holiday was fantastic. Location is brilliant.

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“Enjoyed Our Stay in Don Pedro”

Writing this Review on Our Last Night in Don Pedro, on the Balcony with a Bottle of San Miguel! Stayed here for the last 6 Nights with my Fiance and our 2 Year old Daughter!! So, Going to Give a Honest Review of our Stay, Both Good and Bad!!! But still warrants a 5 Star Rating!!! Having Read some… more

Writing this Review on Our Last Night in Don Pedro, on the Balcony with a Bottle of San Miguel! Stayed here for the last 6 Nights with my Fiance and our 2 Year old Daughter!! So, Going to Give a Honest Review of our Stay, Both Good and Bad!!! But still warrants a 5 Star Rating!!! Having Read some of the previous reviews both 1 Star and 5 Star I can Understand where people are Coming From! So, We arrived last Friday! Our flight was early morning from Ireland so we arrived at don Pedro Early enough that we could tackle the Day!! First Impressions were, the Room was Extremely Small! Being Honest, It was!! First thought was "We have to spend a week in this Box Room". Our daughter sleeps in the bed with us and the bed was just about big enough for the three of us! But we Managed it! We went with the Half board Option which meant we had Breakfast Included and the choice of Lunch/Dinner! Let me tell you, the Meals are Far from "Fine dinning" It's abit like feeding time at the zoo but that's what a buffet is! It's not something I was to used to, but I have to say! The food was actually pretty damn good! Every evening there was a different Selection of food so it didn't get repetitive! What a selection of deserts to! Unbelievable!! There was a couple of the waiters to That couldn't of done enough, especially one older gentleman who couldn't pass our daughter without stopping to say hello or interacting with her!! . Big thumbs up for the 2 Lads on the Entry Gate!! Two gentleman, always said Hello or Thanked us! Seen alot of reviews about the Staff here, but I Had no complaints at all! If I'm honest, I don't think any of the Locals here have much time for the tourists, which I don't blame them, dealing the the Public and be a stressful Ordeal! The Housekeeping in this Place is Top Notch! Every day we left the room, and trust me some days it was left in rough State (2 Year old Remember) and when we arrived back, beds were made with new Bed sheets and towels!! We also needed a kettle in the Rooms upon arrival which the Housekeepers sorted for us! The Hotel is really quiet And relaxing! Everyday we went down to the indoor swimming pool with our daughter which she loved and rightly so. No complaints there!!! Reading some of the "Terrible" Reviews about don pedro and some gob*hites are just Hard Pleased! The front of House Staff, the ones I ever asked for help were happy enough to Help so no complaints there!! All in all, we came in November it's not leak season, it's more relaxed! So maybe in may/June it would be a different story but all in all I would revisit Don Pedro! Hope this Review Helps any further holiday Goers in the Future

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“Not a 4* hotel”

The hotel is spotless and cannot be faulted for cleanliness, the rooms are small and do not have any tea and coffee facilities if you want this in the room you have to pay. The food is plentiful but, repetitive and some dishes were not very hot and some meats were tough . Some reception staff wer… more

The hotel is spotless and cannot be faulted for cleanliness, the rooms are small and do not have any tea and coffee facilities if you want this in the room you have to pay. The food is plentiful but, repetitive and some dishes were not very hot and some meats were tough . Some reception staff were lovely and others continued their conversation before acknowledging your presence. The beach is only a short walk across the road from the hotel however, the town centre is approximately a 10/15 minute walk which is not suitable for someone disabled. I think that this hotel is overpriced and for that reason I would not return

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“Great location, good facilities…but poor customer service”

Arrived at 1am. Night receptionist wasn’t sure what the room layout was (I’d called ahead to book a family room, with the two separate sleeping areas). He gave us directions to the room, we followed the signs, but couldn’t find it. I returned to reception, was given the same useless directions and … more

Arrived at 1am. Night receptionist wasn’t sure what the room layout was (I’d called ahead to book a family room, with the two separate sleeping areas). He gave us directions to the room, we followed the signs, but couldn’t find it. I returned to reception, was given the same useless directions and still couldn’t find it. Returned again to reception, he asked the security guard to take us to the room. The security guard couldn’t find it either! Returned to reception again - the receptionist phoned elsewhere for help with directions and was eventually able to direct us to the room (which was in a different part of the hotel and not as shown on the signs) 50 minutes later. Got there to find we’d not been allocated the correct room. Back to reception again, to be told nothing could be done until the morning. We were offered an alternative room the next day. It’s ok, but the internal sliding doors keep sticking and the bathroom smells of sewage. Also apparently all the family rooms with the two sleeping areas are on the side street at first floor level, so a bit noisy and not a great view. Kids sofa bed has springs poking into them when they lie down, might be ok for very young children. But not great for older ones. Double bed is ok. Would prefer it if sheets and pillowcases were changed daily. Breakfast has a decent variety, but as with our previous stay at the Don Pablo next door, most of the hot food is either cold or tepid at best. The chef arrives with an oven tray of hash browns, but somehow they are cold and a bit dry. I’m starting to think things are cooked the night before. I’m glad we didn’t choose all inclusive. There are lots of restaurants nearby and everything seems to be open in October. The pool areas are nice, however every encounter with the lifeguards has been negative. They all seem to have an aloof attitude. Towel policy is ridiculous. You have to put a deposit down for pool towels at check in and they are meant to last the length of your stay. If you do want a fresh towel though, as you would, they charge €1 each time, which wasn’t made at all clear when we checked in. The towels stink and are musty. Probably because they spend a week lying around damp. Our room has no rail to dry anything on the balcony and it’s in the shade and not warm in October, so they’re never going to dry. The lifeguards jump on anyone daring to throw a ball or take a toy or inflatable into the pool. I get that this might be an issue at the height of summer when the pools are busy, but there have only ever been a few people braving the freezing cold pools at any one time and they are mostly children. What’s the harm? I’ve seen several different children being told off and taken to the sign and told to read the ‘rules’. The indoor pool is a totally different matter. It isn’t lifeguarded and is complete mayhem! Balls and toys being hurled around. Adults trying to enjoy the jacuzzi or swim and being jumped on. The floor is dirty and doesn’t seem to get cleaned during the day. Cups etc left there. I think it probably needs a lifeguard in there, given they’ve got them everywhere outside. Don Pablo reception staff are rude and not very helpful. Asked about buses and trains - just got a shrug and told they didn’t know. Also asked some questions about kids club and the activities - again they didn’t know and couldn’t help. These are things that reception team should be able to help with. Don Pedro reception staff are a bit more friendly. The kids entertainment and Halloween mini disco was fun. Although the long awaited trick or treat went on til 1030pm, which was a bit late for some of the little ones. Would we stay here again? Probably not unless the attitude of the staff and customer service improves. Also a bit fed up of cold breakfast food that should be hot.

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