Holiday World Village Hotel

“Highly recommended for families”

We read lots of reviews and were slightly worried but shouldn’t have been. We travelled with a 4 and 7 year old and grandparents and we all absolutely loved it. Great food, great facilities and great weather, we’d definitely return. The rooms are not very modern looking but this does not matte… more

We read lots of reviews and were slightly worried but shouldn’t have been. We travelled with a 4 and 7 year old and grandparents and we all absolutely loved it. Great food, great facilities and great weather, we’d definitely return. The rooms are not very modern looking but this does not matter at all. Our family room had a kitchen, separate lounge and bedroom, it was perfect for us. There was a huge balcony too. Everything in the hotel was really clean. Staff worked hard to keep it clean all day and night. All in all, we would highly recommend it. The only thing I would say is that we came out of season, it would probably be too busy for us in the school summer holidays.

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“Overall a good family holiday.”

We arrived back home on Wednesday after spending 7 nights at the holiday village. We are a family of 5, 3 boys aged 6 and twins who are 3. Overall we had a lovely time as a family, it always nice to be away from the usual day to day hustle and bustle in UK. The entertainment is probably one of… more

We arrived back home on Wednesday after spending 7 nights at the holiday village. We are a family of 5, 3 boys aged 6 and twins who are 3. Overall we had a lovely time as a family, it always nice to be away from the usual day to day hustle and bustle in UK. The entertainment is probably one of the best I’ve seen, they all seemed to really care. Our boys loved them especially our eldest who must have had his face painted 3 times a day!! The hotel is little bit tired and I’m aware they are refurbing it soon, we could have done with a little bit more space in the rooms but we worked around it. Location is okay if you’re happy to stay at the hotel, we went down to the marina for one night but to be honest with 3 boys at the age they are, it’s easier to stay local. The main thing that lets it down in my opinion is the food, it’s definitely sub optimal including undercooked food. Even the a la carte isn’t great, it seems to be the same food as the buffet but cooked a little better! Pretty much lived off of beige food as this felt the safest way. I was ill with stomach cramps and diarrhoea on the last day but one and I still don’t feel 100 %. Having read through reviews, this appears to be a very common theme. If you improved the food considerably you would have a much better hotel in my opinion. Through speaking to other people at the hotel, it sounds as though there are better holiday world resorts to go to.

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“Left us a bit disappointed”

We have just come back from a holiday here with our 4 and 7 year olds. There were some good points, which I'll start with...The cleanliness can't be faulted. The facilities and our room were clean. The pool is surrounded in astro turf which was safe for the children to run around. The range of chil… more

We have just come back from a holiday here with our 4 and 7 year olds. There were some good points, which I'll start with...The cleanliness can't be faulted. The facilities and our room were clean. The pool is surrounded in astro turf which was safe for the children to run around. The range of children's facilities is great, there's plenty for them to do. The hotel staff (reception, bar, housekeeping, food) were helpful and friendly. However... We were a bit disappointed with other things. The Tui staff just referred us to the app all the time if we had queries, which we found unhelpful. The whole complex is in need of a refurbishment as it's falling apart in places, lots of pool tiles missing, as well as tiles around the bars and cafes. In particular, the water park is an accident waiting to happen with so many trip hazards where tiles and drains are damaged. The indoor pool has mould coming out and growing down from the water shoots and the glass ceiling is cracked in several places, which made me feel very uneasy, swimming below it. The food in the main buffet is not too bad overall but avoid the Italian restaurant! We left our meals, walked out and went to the buffet and then cancelled our reservation for the American restaurant. I'm also pretty frustrated that they invited the children who had attended the football academy to a presentation and they never showed up, leaving lots of disappointed children. We won't be going back.

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