Benalmádena Palace - Hotel Spa & Apartments

“Family holiday for birthday surprise”

Just back from our favourite hotel,stayed last week we were so well looked after by the amazing staff,specially monika in snack bar she and Benjamin are just amazing long standing staff members nothing is too much bother, Restaurant staff to be honest all of them are so hard working long days,and s… more

Just back from our favourite hotel,stayed last week we were so well looked after by the amazing staff,specially monika in snack bar she and Benjamin are just amazing long standing staff members nothing is too much bother, Restaurant staff to be honest all of them are so hard working long days,and still so friendly and welcoming specially Angel who always made us feel so welcome and making sure our son was l9oked after also 💙 Ana 9n welcoming guests at front of Restaurant always friendly and smiling but all I Restaurant are amazing Entertainment staff are just brilliant hard working and long days aswell, special mention to mateoe,he really looked after our son well really kind,Natasha and stefi brilliant as always really friendly We were lucky to have such lovely weather in out October stay outdoor pool looked after well by lifeguards and indoor also, We have been coming to this hotel since our son was 18 maths and were here in June returning for his 18th birthday 🎂 we had a lovely cake from staff and everyone wishing him happy birthday it was really lovely ,the general Manager always greets us and its lovely Only negative we couldn't get a late checkout I do get that it can be busy but I don't think I believe it couldn't of been possible at all I explained our sons special needs but this made no difference,however didn't impact our experience but it would have been nice to access,and possibly a little bit of a better customer friendly way with the reception member individual who dealt with the request Like I say it didn't impact our stay or our wanting to return We will hopefully be back in summer, Best wishes Eileen Bernie and Leon

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“Great family hotel”

Great hotel especially for families. The rooms are a good size and have a fridge,hob,kettle and microwave,iron etc Staff are very friendly especially Angel and Roman in restsurant. Kids club is popular. Gd heated indoor pool,games room,mini golf. Warning Hotel is up a steep hill

“Average stay - Honest review”

Here’s an honest review of Benalmádena Palace: Positives: First, a major highlight of this hotel is the staff. From the friendly and helpful reception team to the hardworking maids who keep rooms tidy, and the brilliant staff in the dinning room. you really feel well looked after. Their genuine de… more

Here’s an honest review of Benalmádena Palace: Positives: First, a major highlight of this hotel is the staff. From the friendly and helpful reception team to the hardworking maids who keep rooms tidy, and the brilliant staff in the dinning room. you really feel well looked after. Their genuine dedication stands out and makes your stay more pleasant. Another notable positive is the indoor pool. It’s kept at an ideal temperature, which is perfect for families with young children. Our baby loved splashing around in the warm water. Negatives: However, despite the warm service, the hotel does not live up to its 4-star rating. The entire property feels tired and in desperate need of an update. The décor and amenities are quite basic, which can be a letdown if you were expecting a more luxurious experience. Location - its way out of the way off a busy road. it’s a good 1k to the few restaurants on the beach and another 2k to the main harbour so quite some walk. However they do have a free shuttle bus service. When it comes to the dining options, even though I usually don’t complain about resort food, I have to admit that the meals here were underwhelming and far average at best. We ate out instead! Another odd but noteworthy downside is the pervasive smell of food throughout the hotel, which some guests may find unpleasant. Noise is also a serious issue, especially if you’re staying on floor 2. The sound from the games area—air hockey, arcade machines, and more—carries through the walls, and it doesn’t quiet down until the facilities close at 11 PM. If you’re a light sleeper or have kids who need early rest, this can be a significant disturbance. The gym is another letdown. It’s practically non-existent, with barely any functioning equipment, so don’t expect to keep up your fitness routine. Finally, the overall setup of the hotel appears more tailored toward older guests, which might not align well with younger families or those looking for a more lively atmosphere. Overall Verdict: Benalmádena Palace has some redeeming qualities, particularly in the service and family-friendly indoor pool. However, if you’re expecting a true 4-star experience with well-maintained facilities, good food, and peace and quiet, this hotel might not meet your expectations. It’s an okay choice if you find a good deal, but there are likely better options in the area if you’re after something more upscale or modern.

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“Decent hotel, good facilities for children”

Stayed for 6 nights with our 4 year old. Staff have all been very friendly, and the food has been good for buffet style. We liked that you could swap your half board evening meal to lunch but options at lunch were much more limited (it was also much quieter). The Children's facilities are good,… more

Stayed for 6 nights with our 4 year old. Staff have all been very friendly, and the food has been good for buffet style. We liked that you could swap your half board evening meal to lunch but options at lunch were much more limited (it was also much quieter). The Children's facilities are good, craft activities were halloween themed and link to the mini disco which is different to other hotels we've stayed in and lovely for the children. A lot of the equipment is looking quite tired and mainly aimed at younger children. The room was basic. Limited kitchenware provided but the beds and pillows were very comfortable. The air con did not seem to work which meant for very hot, stuffy nights as we didn't think it's safe to leave balcony doors open (on level 1 plus had a young child). The shower over the bath didn't work. The sofa bed was a single pull out bed, not a double, so we all ended up sleeping in the bedroom with the 3 beds squashed in. Location is ok, the hill is not that big to walk up and there are 2 alternative ways out the hotel which cut out some of the steep parts. Supermarket is just behind the hotel and down a path that runs by the basketball court/indoor pool. Not a bad stay but some parts of the hotel are definitely tired and lacking a little (rooms, children's facilities, outdoor sports areas).

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