Mediterraneo Bay & Resort

“A week get away”

I have stayed here with my family,my wife and our two children.The hotel looks the par straight away just to enter.Clean and very modern.I will try to sum up our experience in the hotel over our one week get away with family.First I do need to mention that I was quite surprised of the limited engli… more

I have stayed here with my family,my wife and our two children.The hotel looks the par straight away just to enter.Clean and very modern.I will try to sum up our experience in the hotel over our one week get away with family.First I do need to mention that I was quite surprised of the limited english knowledge in this hotel.The reception hardly speaks any and hence why they are trying to get rid of you with a very short answers and no help whatsoever.But we did not let our holiday to be spoiled by this.Then the bedrooms they were cleaned very sporadically in a week we stayed they were cleaned twice and not very good.But in general the room was ok.Nice,seemed recently refurbished and with the views to the pool.Our kids loved the pool side with the various slides and that may be the reason my review won't be as harsh as it would have been.But to be honest outside really good and reasonably clean.In the bar again the interaction very scarse since anyone hardly speaks any english but in general again not to complain too much.The main restaurant is the cherry of the hotel and I Will explain why.First the food was very good and plenty of choices.My little ones loved the chocolate fountain.You have fresh meat and fish cooked in front of you,pizza freshly made and plenty of food to choose from.So quite satisfied there.However what I would like to highlight of our whole stay would be the restaurant manager Yarrow who not only is the only one who speaks native perfect english but his treatment towards ours and Will tell you not only our family.I have observed him with my wife and he was very professional with many other guests and very charming at the very same time.For a while we thought he was the owner because this guy I will honestly say have not seen anyone work as hard as him in my years of travel in different hotels.We dined he was there serving,cleaning,mopping the floor in the morning the same.If not cleaning the chairs he was sweeping the floor.And to our astonishment on our leaving day we went to say bye and as a thank you we wanted to give him 50euros tip for his service to our family and he politely refused and told us he is not working for tips but rather have us to leave a review about our stay.So here we are.An exemplary employee the company should cherrish.Will be definitelly planning our return.Thank you.

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“Good beginning disappointing end”

We recently stayed here (27 Oct-3Nov), and the week started off well. The hotel was quieter in the beginning, and we enjoyed the food, which was fairly good, and the bar service, which was attentive and efficient. Our room was comfortable enough, although having two double beds wasn’t ideal for our… more

We recently stayed here (27 Oct-3Nov), and the week started off well. The hotel was quieter in the beginning, and we enjoyed the food, which was fairly good, and the bar service, which was attentive and efficient. Our room was comfortable enough, although having two double beds wasn’t ideal for our kids. At first, the queues for the restaurant weren’t too bad, and things seemed to run smoothly. However, on the Friday of our stay, which happened to be a bank holiday in Spain, the hotel became extremely busy, and unfortunately, it felt like they weren’t prepared for it at all. There seemed to be no additional staff on hand, which led to long queues everywhere. We waited over 20 minutes just to be seated in the restaurant, and the bars were chaotic. What had been a pleasant stay quickly turned into a frustrating experience. It was clear the staff were doing their best, but they looked understandably overwhelmed. I felt sorry for the bar and waiting staff, who seemed to be at the end of their tether trying to keep up with the influx of guests. While we enjoyed the start of our stay, the lack of planning for the holiday crowds made our overall experience disappointing.

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“Beautiful hotel ! Amazing sunsets! But wouldn't return”

Visited this hotel as a family or 8 6 adults 2 children honestly couldn't fault the rooms or the pools drinks were great aswell on all-inclusive. The views were amazing and just round the corner is a bike hire for eletric bikes buggys and scooters wich we did every day. Food wasn't the best so if… more

Visited this hotel as a family or 8 6 adults 2 children honestly couldn't fault the rooms or the pools drinks were great aswell on all-inclusive. The views were amazing and just round the corner is a bike hire for eletric bikes buggys and scooters wich we did every day. Food wasn't the best so if your headed here for the food I personally wouldn't but if your going for an amazing hotel close to shops and restaurants then do there's a Chinese up the road wich was unreal and good price. The beach was OK the sea is a shipping lane and right at the shore the sand drops off so is very deep not suitable for kids in my opinion no space to even have a paddle before it drops off and it isn't sand it's more like gravel. Staff were abit miserable but not rude. If your going with kids wich I did the pools are really good but there isn't a park close by or on site and there's nothing much for the kids to do there is an arcade downstairs but it was so hot down there and and I personally didn't want to stand in a hot tiny room full of kids for hours on end 😅 Reception staff were very helpful aswell. Just up the road there's a town with jet skis and a castle loads of shops and restaurants aswell took 2 mins on the bus and the bus was very cheap and you can catch it from just outside the hotel. Absolutely loved the holiday but personally would visit again but if your headed to this location it was definatly the nicest one on the whole seafront. Snack bar was absolutely rubbish and snacks and ice cream were non existent on the all inclusive.

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