Hotel Neptuno By ON Group

“Lovely Aparthotel”

Lovely well maintained grounds and 2 lovely pools . Family pool by bar and adult only heated pool with sea views. Plenty of Sunbeds. An awful lot of steps from room to reception - we were furthest away from reception but ok if you can do steps. Lovely large 1 bedroom apartment. Double layered blac… more

Lovely well maintained grounds and 2 lovely pools . Family pool by bar and adult only heated pool with sea views. Plenty of Sunbeds. An awful lot of steps from room to reception - we were furthest away from reception but ok if you can do steps. Lovely large 1 bedroom apartment. Double layered blackout curtains in both rooms. Nice patio with table and 4 chairs. Nice kitchen area. Arrived at 10am and was given a courtesy room to use to change. Locked bag storage and courtesy room booked for this afternoon. Good quality beds; extra blankets were not needed. Would definitely return.

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“Ok if you are on a budget and need seperate bedrooms”

Booked this hotel through Love Holidays for a week in August school holiday. It was appealing because we could get a spacious 2 bedroom apartment for one week for £1000. We are self catering, the hotel has options for B&B, half board and full board. Not sure about all inclusive. There is a kids cl… more

Booked this hotel through Love Holidays for a week in August school holiday. It was appealing because we could get a spacious 2 bedroom apartment for one week for £1000. We are self catering, the hotel has options for B&B, half board and full board. Not sure about all inclusive. There is a kids club from 11 to 2 and then 5.30 to 7.30pm my kids did not enjoy it as they are 5 & 7 and have very limited Spanish most other kids didn't play with them because of the language barrier. As far as I can see we are the only English Speaking guests here, all the entertainment is in Spanish and most staff speak Spanish which is fine because we are in Spain. The great things about the hotel are its really close to shops, bars, restaurants and the beach. It's around 2 hours from Malaga and 30 mins from Almeria. The pool is great and people genuinely don't reserva loungers. They come, use the pool and then take their stuff away. Its made it really easy to get loungers throughout the day. They go off for lunch and siesta and then come back until about 7pm. There is a mini disco at 9.30 PM each night and then entertainment from 10.30 until midnight. Yes the entertainment is very loud so I suggest doing things the Spanish way and having and afternoon nap. Kids are still up as they sleep in the afternoon and don't wake up until around 10am. It's around €3 for a glass of wine or local beer. Haven't eaten in the hotel but the buffet looks nice. Cooked some basic stuff in the apartment there are two electric hobs, a toaster, microwave. You will need cooking oil, washing up liquid, sponge, tea towel. Theres a big clothes airer on the balcony, you will need pegs. Bathroom has sink, shower, toilet and bidet. The hotel provides shower gel, soap and towels for use in the room. You need to bring beach/pool towels. The entire resort is targetted towards Spanish tourists so come if you want and immersive experience, if you want Brits abroad go to Torremolinos etc. Theres great weather, the air conditioning could be better, the rooms are basic but clean, curtains were hanging badly but there are shutters on the windows. The kids loved the bouncy castle that they have made into a pool slide. There are daytime activities but we haven't participated in any or been invited to. We spend most mornings at the pool and afternoons at the beach which is about two streets away. There is plenty of parking close by, but they crazy double park on the weekend.

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“Good value but a few issues”

This is a Spanish hotel with almost 100% of guests Spanish. Not a problem for us but other English visitors may want some english speaking entertainment etc. overall value for money it is very good. Public spaces clean, staff friendly, nice pool and in a very good location. The negatives are - We… more

This is a Spanish hotel with almost 100% of guests Spanish. Not a problem for us but other English visitors may want some english speaking entertainment etc. overall value for money it is very good. Public spaces clean, staff friendly, nice pool and in a very good location. The negatives are - We stayed self catering - there was no kettle, toaster or any utensils at all. Not great when even the basics aren’t supplied Most of the sun beds are hard plastic that should have a mattress on. These don’t and are extremely uncomfortable. Not sure how anyone would think these are acceptable. This meant we spent most days on the beach where they do have mattresses! The entertainment went on past midnight which was way too loud in our son’s bedroom meaning he couldn’t get to sleep! All in all happy with the hotel considering the cost.

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