Alua Golf Trinidad

“Very good hotel”

Very nice hotel. For a 3 star rating it was a lot better than I expected. We had a nice large room with a pool and beach view. Clean and very modern bathroom and bedroom. Hall way dated though and needs some attention. Food very good. My only complaint was that there could have been more variati… more

Very nice hotel. For a 3 star rating it was a lot better than I expected. We had a nice large room with a pool and beach view. Clean and very modern bathroom and bedroom. Hall way dated though and needs some attention. Food very good. My only complaint was that there could have been more variation in fruit and the food was not hot! When I discovered the microwave I was happy though ! Also beer, water and soft drinks were available free with the evening meal for the half board option which I was pretty impressed with. Staff were also very friendly and it's a nice clean hotel.

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“TUI Flight delayed from Almeria airport on 10 October”

We flew on TUI Flight 2474/2475. We stayed at the hotel for two weeks from 26/10 to 10/10. We had an enjoyable stay. The areas inside of the hotel and our room were cleaned daily. However, the areas surrounding the pools were the filthiest we've ever seen. They do hose the pool areas daily but si… more

We flew on TUI Flight 2474/2475. We stayed at the hotel for two weeks from 26/10 to 10/10. We had an enjoyable stay. The areas inside of the hotel and our room were cleaned daily. However, the areas surrounding the pools were the filthiest we've ever seen. They do hose the pool areas daily but since the drains are so small and far apart the dirt is only moved around and does not drain away. The backs of the loungers were also filthy. The hotel does provide shampoo, shower gel and hand wash. The aircon and fridge are free but the safe costs 4 euros per day. Towels for the pool are provided free but a deposit of 20 euros is required. The food was fine with plenty of choice unless you tried to eat everything on offer each day. If you are a weak swimmer you will probably find it off-putting because of the depth. The depth of the adult pool is 1.8m apart from a very short entrance. The main pool has a small area up to 1.4m the slopes quickly to 1.8m. The end of the holiday was marred by a 26 hour delay to the TUI return flight. We were boarding the plane when we were all told to go back to the airport because of a problem with the plane's engine. We were all taken to another hotel and later told we would be flying home the following day at 1pm. There was a lot of talk about flight delay compensation of up to £350. However, unsurprisingly TUI have found a guideline which means they don't have to pay any compensation!! Wondering if anyone else on the flight had the same response from TUI?

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