Aqua Hotel Bertran Park

“Fabulous hotel”

My husband had booked this break as a surprise and what a fabulous hotel he chose. In the old part and 10 minutes maximum to the quaint square and then another 5 minutes to beach. We arrived at the hotel to a very warm welcome.The room was on the side of hotel, it was clean and comfortable, we had … more

My husband had booked this break as a surprise and what a fabulous hotel he chose. In the old part and 10 minutes maximum to the quaint square and then another 5 minutes to beach. We arrived at the hotel to a very warm welcome.The room was on the side of hotel, it was clean and comfortable, we had a balcony which overlooked the very authentic narrow street. We had booked b&b but upgraded to half board. The Maitre'd Marie was wonderful, the waitresses always around cleaning and making sure everything was as it should, food was lovely, lots of choice and meat/fish/eggs cooked fresh by the fabulous chef. The barman was very good, and he was always cleaning when not serving, in the bar area the tv screens were showing the Euros which was a plus 😀 The reception team were very helpful and printed off our boarding passes. We give this hotel 10/10 and believe me we've stayed in a lot of hotels around the world and this is one of the best.....well done everyone of you

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“Lovely staff, clean hotel and nice location”

Stayed in the Aqua Bertran hotel as a solo traveller and very happy i did! The Hotel: Firstly staff were lovely and always on hand if you needed any help The hotel itself was very clean, had spacious rooms and the showers were absolutely amazing! The food and drink at the hotel are very well pric… more

Stayed in the Aqua Bertran hotel as a solo traveller and very happy i did! The Hotel: Firstly staff were lovely and always on hand if you needed any help The hotel itself was very clean, had spacious rooms and the showers were absolutely amazing! The food and drink at the hotel are very well priced, pretty much the same cost if you went out, i always find hotel's are usually a bit more expensive but it wasn't, the bar closes at 12:30am which i thought was a really good time I had breakfast included within my stay and was very happy, plenty of options for drinks and the buffet is standard, they do have either pancakes or toasties being made each morning as well, i ate a few times in the hotel for Lunch and it was lovely! The pool area is kept nice and clean, if you're travelling as a family there's not much for kids in this hotel Location: I felt the location was absolutely perfect for what i wanted, if you walk out of the hotel and turn right, 5 minutes walk is the strip! you have plenty of shops, bars and restaurants on route If you walk straight ahead for a few minutes you'll find the 'square' which has a beautiful Church as well as numerous restaurants and bars, and if you walk around 5 minutes further you're at the beach! again you'll find plenty of bars and restaurants as well as the castle (that takes around half an hour as its quite a long beach) There are a few bars as you walk outside the hotel if you didn't want to go too far, i felt pretty safe here and in Lloret in general The only tip i would give is if you're travelling to the hotel by shuttle, it drops you off at the strip which is a 5 minute walk from the hotel but the shuttle drivers aren't the most helpful (I used easyJet and flew to Barcelona) the shuttle time was around an hour and a half there and it dropped off at Hotel Helios which was also where i was picked up from on the way back, to get to the hotel - cross the road and you'll see a massive 'Magic park' casino, turn right just after that and follow the road down for around 5 minutes and the hotel is on your left

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“Summer 2024 holiday”

A very friendly, clean and well run hotel. Would happily visit again and highly recommend this hotel. Nothing seemed too much trouble for the staff. Restaurant had a good variety of food and very well organised. Good location, close to beach and shops.

“Nice boutique style hotel”

We had a week's stay with me, my daughter and cousin to celebrate their birthdays. We were booked into room 1111 (triple design room) in the main building but upon entering, we quickly realised that it was far too small. There were 2 single beds and a pull-out sofa but with three ladies with suitca… more

We had a week's stay with me, my daughter and cousin to celebrate their birthdays. We were booked into room 1111 (triple design room) in the main building but upon entering, we quickly realised that it was far too small. There were 2 single beds and a pull-out sofa but with three ladies with suitcases and nowhere to put them except for the floor, and generally wanted to walk in the room without scraping the walls to get from one end to another, we asked for an upgrade. That night, with the Euros (football) taking place, our neighbours (men – two or three of them) decided that they would sing drunkenly and very loudly football songs before passing out. This room must have had an upgrade because the bathroom was really nice with a walk-in shower and large sink. There was also a balcony that we could sit outside in but we didn’t get the chance to use it. So, we spoke to Sara on Reception (very good service, who made us feel very welcome) and paid for an upgraded to a 2-bedroom suite. Huge difference in terms of space with the entrance being the dressing area, the two bedrooms and bathroom led off this. Both rooms had French style patio doors and balcony and our room overlooked the swimming pool in the main block. So this is the few things that we spoke about this hotel: 1. There was no kettle for tea & coffee making facilities. This was even more apparent because one of the days it rained and being stuck in your room with no way of even making a hot drink made a difference. Also, we had to check out of our room at 5.15am so having a kettle would have allowed us to have at least a cup of coffee before we left. 2. The bathroom – this was definitely an older bathroom style with an over the bath shower. unfortunately, the shower screen was not large enough and water went everywhere when we had a shower. We wondered why the room attendant left so many towels; it was for the floor to mop up the water. 3. The bedding – there was a mattress protector that had a plastic feel, so the sheet on top kept slipping. Then there was a sheet, followed by another sheet, a naked quilt on top of that with another sheet on top. In the main room, the quilt was dirty, so I had to ask for another quilt. The bedding was a mess with too many sheets. 4. Second bedroom only had a sofa-bed that was larger than the double bed in the main bedroom. The first couple of nights was fine, but afterwards, it was not comfortable. They would have been better making that room as a bedroom and putting two single beds in there. A sofa is not needed. 5. Swimming pool – bring your own beach towel. I have never stayed in a hotel that has a pool and not to supply you with towels for the pool area. My daughter had to buy one. By the way, the pool is not heated so be warned – it is very cold. 6. Breakfast – the team are very friendly. Basically the same meal but each day they changed certain items to mix it up a bit. But the restaurant is very nice, bright and modern. The special touch of having prosecco and fresh orange juice was the best, we made sure to toast a happy birthday and sometimes, just because we could – we liked this touch – thank you 7. Reception, as I mentioned previously, Sara was very helpful and was able to book us taxi, advise on the bus timetables (it is literally a few minutes away from the hotel) and day trips. And Daniel – night manager was on hand to unlock the doors for us and welcome us each night after a hard day sight seeing or just generally having a good time. Overall, despite the list above, we enjoyed our stay, and the holiday was very nice. It is located in a semi-residential area. Within 5 mins, you are on a plaza like street (no cars allowed) but plenty of restaurants, shops that leads you down to the beach. In one directly are more restaurants but the other side are the nightclubs. If the techno rave music is your scene, then you will enjoy it 😊 When you go to the beach, if you have water shoes, I strongly recommend that you wear them. The beach is small pebbles that really hurt your feet, it is not sand. The coach/bus station is 5 mins in the other direction. You can take a bus directly into Barcelona from here, the journey is just over 1 hour. I would recommend this hotel, I would not call it 4 star but a good 3 star best describes it. And if you are from the UK where we like our cuppas, ask for a kettle in your room, bring your own pool towels and enjoy, it’s a great area.

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