Primavera Park Hotel

“Short break”

Arrived at hotel to a warm welcome, had tried to do a lot of research before our stay, room was clean & bed comfortable, had no iron but when requested was delivered straight to room but had an English plug so good job we had our own, maid service was excellent, large sofa beds by pool are €40 pe... more

Arrived at hotel to a warm welcome, had tried to do a lot of research before our stay, room was clean & bed comfortable, had no iron but when requested was delivered straight to room but had an English plug so good job we had our own, maid service was excellent, large sofa beds by pool are €40 per day which you can exchange for food & drink, we had two Drinks each & a bar lunch which covered bed price so well worth it, Breakfast selection is so vast didn't know where to start continental & full English cooked. Roof top terrace amazing views. Only had one main issue with pool bar staff over payment of drinks so we spoke to the manager who is very professional & listened to our problem & sorted for us, please keep your drinks receipts from pool bar & can be busy ,& staff get confused, primavera is in a lovely location right next to the park & easy access cut through to some lovely little resteraunts of old town benidorm. We would stay here again for definate. THANKYOU FOR A LOVELY STAY.

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“Incredible hotel.”

Refurbished to such high standards that the hotel looks brand new. We had the most comfortable stay at the Primavera Park. Rooms are luxurious with large balconies. We stayed on the 10th floor. Everywhere was cleaned to a high standard. The restaurant serves a fabulous varied breakfast,... more

Refurbished to such high standards that the hotel looks brand new. We had the most comfortable stay at the Primavera Park. Rooms are luxurious with large balconies. We stayed on the 10th floor. Everywhere was cleaned to a high standard. The restaurant serves a fabulous varied breakfast, lunch and evening meal, all buffet style. Our only moan is that the water temperature for hot drinks is too low. The roof top bar is perfect for relaxing cocktails. The hotel bar service is first class. Reception staff and room staff are all superb. This hotel should be a 5* hotel.

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“Good stay but some areas for improvement”

This was our first visit and overall our stay was very good. We arrived and were abruptly told our room wasn't ready and we could wait around if we wanted, no offer to store luggage and asking for our room to be prioritised with housekeeping resulting in a 90 minute wait. Not a great start - our ... more

This was our first visit and overall our stay was very good. We arrived and were abruptly told our room wasn't ready and we could wait around if we wanted, no offer to store luggage and asking for our room to be prioritised with housekeeping resulting in a 90 minute wait. Not a great start - our experience throughout our stay were reception were not welcoming or helpful, to compliment this we found all other staff to be super helpful and friendly. Our room was small but well presented, air con was very good, shower too, it was quiet and the Wi-Fi was excellent,unfortunately our view was disappointing. Some areas to improve - room cleanliness was poor long dark hairs left not ours, balcony not cleaned, items missed daily - room 405 the room attendant needs some training. By contrast the hotel public areas were spotless. Breakfast was excellent, dinner food was OK, and the rooftop bar and poolside bar food and service were all very good. Also please please get some decent towels for the bathrooms they are tiny and threadbare. Overall our stay was very good but some attention to detail would make it excellent!

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“Nice hotel, let down my food and maids.”

Really nice modern hotel, in an ideal location, 15 mins from strip 5 mins walk to old town, rooms really modern with good facilities, TV good with Netflix, nice pool areas and modern bar, the rooftop bars offers great views at sunset, all that lets this hotel down is the food, we were half board ... more

Really nice modern hotel, in an ideal location, 15 mins from strip 5 mins walk to old town, rooms really modern with good facilities, TV good with Netflix, nice pool areas and modern bar, the rooftop bars offers great views at sunset, all that lets this hotel down is the food, we were half board and the breakfast and teas were really poor for a hotel like this, hardly any options for food and the food was very bland and very samey every night, also the maids don't do a very good job cleaning, seems a bit of make up the bed then leave also we noticed suitcases moved and opened one day, like they may have been snooping around so just be careful. The hotel seems to cater more for the older generation as it's full of older Spanish residents, who push in a lot a meal times which brings the restaurant down even more, be prepared to eat out most nights if you stay here.

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