Poseidon Resort

“Benedorm holiday ”

Lovely hotel . Friendly and helpful staff and great location. Five minutes from beach and has two lovely pools of its own . Lovely spacious and clean rooms with nice balcony and our maid was absolutely fantastic. Also poolside bar was good and cheap . Only downsides were the breakfast wasn't very… more

Lovely hotel . Friendly and helpful staff and great location. Five minutes from beach and has two lovely pools of its own . Lovely spacious and clean rooms with nice balcony and our maid was absolutely fantastic. Also poolside bar was good and cheap . Only downsides were the breakfast wasn't very nice so even though it was free we were paying to eat out . Also same old story of every sunbed has a towel on it at 8am but there is no one by the pool till 10 . This practice should not be allowed

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“Nice place to stay - ola!”

Travelled on my own and found the holtel really nice. Good clean room, fab bathroom with lovely walk in shower. Hair and Shower Gel good. AC worked really well. TV channels BBC1 & 2. Pool area I could always get a sunbed. Good location easy to find everything. Food good and drinks well priced… more

Travelled on my own and found the holtel really nice. Good clean room, fab bathroom with lovely walk in shower. Hair and Shower Gel good. AC worked really well. TV channels BBC1 & 2. Pool area I could always get a sunbed. Good location easy to find everything. Food good and drinks well priced. Majority of guests were Spanish and it great watching them dance in the evening. Overall good place to stay and hope to visit again.

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“Three star review for a Three star Hotel.”

My recent stay at the Poseidon Resort was a mixed experience, with both positives and areas for improvement. Here's a detailed breakdown of my experience: Dining Experience: I found it challenging to enjoy warm food during my stay, especially when it was served on cold plates. However, I must not… more

My recent stay at the Poseidon Resort was a mixed experience, with both positives and areas for improvement. Here's a detailed breakdown of my experience: Dining Experience: I found it challenging to enjoy warm food during my stay, especially when it was served on cold plates. However, I must note that I prefer my meals steaming hot, so this might not be an issue for everyone. The food quality was average, which is probably standard for a three-star hotel. A more extensive selection would be a welcome improvement, but what was available was adequately tempered and edible—if only it were warmer. The key is to be at the front of the line when food is served fresh. Unfortunately, the food selection didn’t offer much of a Spanish flair. I was hoping for more seafood, jamón, chorizo, tortilla, and tapas, but these were not abundant. Desserts were repetitive, and although we did have profiteroles once, the filling was unexpectedly warm, which was a disappointment. Breakfast was another letdown. The selection was quite boring, and it was hard to get the kids excited about it. Fresh bread rolls in the morning could have made a huge difference and significantly improved the breakfast experience. Accommodation: The room was comfortable, but we had to switch rooms on the first day. The rooms in the Poseidon Palace are much smaller compared to those in the other building. With two very active boys, we could barely move in the initial room. It took a day to relocate, and our holiday only really began after 3 PM on the second day. I appreciate the hotel accommodating our request, but it was frustrating since I had specifically requested the other building when making the reservation well in advance. Facilities and Amenities: The hotel itself is spacious with great areas to relax. This was the first hotel in Benidorm where I didn’t feel claustrophobic, and it didn’t put pressure on us to go to the beach every day. The pool area was excellent, with both pools having a great temperature. However, finding a spot by the pool was challenging as everything was reserved by dawn. I eventually joined in and started waking up early to secure a spot, which was disappointing as I ended up waking earlier than I do for work. Staff and Service: Most of the staff were okay, but there was a noticeable lack of that extra something that makes a hotel stay special. I believe that when people choose a hotel for their holiday, they expect staff to be welcoming, full of smiles, and eager to make their stay memorable. Unfortunately, I didn’t see much of this, and I missed seeing a duty manager engaging with guests and ensuring everyone was happy. However, the room cleaners were exceptional, always smiling and attentive, and truly represented the best of Poseidon Resort. The animation staff were also a highlight, especially Maguie, who was fantastic with the kids and brought high energy to the adult activities as well. While I didn’t participate in the activities myself, it was a pleasure to see everyone having a great time. The evening shows were decent, with my favourite being the ones performed by the animators themselves. It was heartwarming to see a group of amateurs with a low budget doing their best to entertain a crowd. I would suggest the hotel invest more in this department, as they are also ambassadors for the hotel. In conclusion, while the Poseidon Resort has its flaws, it also has several strengths. The proximity to the beach, the spacious pool area, and the friendly room cleaners and animation staff were definite highlights. With some improvements in the food, breakfast selection, and overall staff engagement, this hotel could provide an even better holiday experience. Would I return? Yes, I would, but I hope the hotel addresses these issues by the next time I visit.

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