Meliá Benidorm

“Nice friendly hotel”

Was a little worried before arriving here as we’d been contacted to tell us half of the pool was closed due to a refurbishment. Tbh we didn’t want to come. When we arrived we were pleasantly surprised. The reception area is very nice and receptionist was very friendly. Our room is a little tired bu… more

Was a little worried before arriving here as we’d been contacted to tell us half of the pool was closed due to a refurbishment. Tbh we didn’t want to come. When we arrived we were pleasantly surprised. The reception area is very nice and receptionist was very friendly. Our room is a little tired but very clean and comfy with big thick towels and a good shower. Bath robes and slippers provided in our room But that may be because we upgraded to level lounge for 20 Euros a day. Nice as we get access into the lounge serving snacks and drinks for limited time each day. Breakfast is nice lots of choice. although half the pool is closed there is still a nice area for us to relax by and minimal noise. We have a great view from the 22nd floor Could use a little more wardrobe space but on the whole we’re happy here

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“Second Stay”

Returned after staying last year. Stayed in a Level Junior Suite AI which included a Nepresso coffee machine, tea/coffee making facilities plus mini bar which we did not use. Note about the mini bar - it's expensive to use and if you ask for it to be cleared, it will cost you an additional (rough… more

Returned after staying last year. Stayed in a Level Junior Suite AI which included a Nepresso coffee machine, tea/coffee making facilities plus mini bar which we did not use. Note about the mini bar - it's expensive to use and if you ask for it to be cleared, it will cost you an additional (roughly) 3 euros a day for every day it is empty. The Level experience gives a separate lounge where breakfast can be taken, check-in/check-out area and a separate sun bathing area near the pool. The Level Lounge also provides soft drinks, beer and wine throughout the day with branded spirits and tapas served between 5pm and 7pm daily. Snacks are also available throughout the day. The check-in/check-out experience ran very smoothly. Thank you to the staff in the Level Lounge - Carmen, Selena and Javi - on the front desk for their help and advice. Also a thank you to Rosa, Patricia and the other waitresses in the Level Lounge. Lunch and evening meals are buffet. The food is ok, you will always find something to eat and it is quite varied. The breakfast buffet is extensive. At this point, we would mention that on occasions, we did notice small (baby) cockroaches moving around on the floor of the restaurant. Don't think that it was overrun but they were apparent. We spoke to Manuel, Restaurant Supervisor who said that they were aware and were in the process of eradicating them. We also mentioned it to other staff members. Having mentioned the problem, however, we have booked to return twice next year as the hotel is centrally located in a quiet area, not far from the beach and all the other attractions and all the staff we met were friendly. We also met several guests who frequently return to this hotel year after year and lots of times throughout the year. Finally, a special 'thank you' to Begonia for all her help during our stay and look forward to seeing her and the staff next year.

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