Medplaya Hotel Rio Park

“Nice break”

Stayed for 7 nights on a Tui holiday. The location of the Hotel is good being close to the British strip but far enough away if this is not your thing. The old town is around 20 - 30 minutes walk away and the beach is around 10-15 minutes This is very popular with Tui holidaymakers with almost a fu… more

Stayed for 7 nights on a Tui holiday. The location of the Hotel is good being close to the British strip but far enough away if this is not your thing. The old town is around 20 - 30 minutes walk away and the beach is around 10-15 minutes This is very popular with Tui holidaymakers with almost a full coach arriving at the same time. Check-in was very busy and we were early so we were advised to store the cases and come back later. This we did, we went for a drink and then some lunch and then checked in at a quieter time all was good. The room was a little smaller than expected but was very clean and comfortable with a walk-in shower and Dove branded shampoo and body wash which was great. Although the rooms are cleaned every day, towels are not changed every day and this is indicated in the bathroom but there was no schedule posted so you never knew when they would be changed. They were not changed for the first three days then they were changed each day. This is not a problem but did not make much sense and it would have been great to see when they were due to be changed. The room had air conditioning that was fine but not very powerful; it was still hot in November this year. A safe was provided free with no deposit and there was a small fridge to keep your water cold which was very welcome. We were not overlooking the pool which seems to be preferred by lots of guests but we did not mind and got good sun in the afternoon until sunset. Wi-Fi is great throughout the hotel. The pool area was not overly busy and was well-staffed. The staff were great, welcoming and friendly. The lady in the 'Pub' was always bubbly and friendly. The 'Pub' is actually a sports bar with football on all screens. The main room entertainment was good with the regular type of entertainment expected in Benidorm. The lifts were the main problem. They were very slow and at busy times the wait could be long. If you can use the stairs, ask for 1st or 2nd-floor rooms you will be rewarded. We were on the 5th floor and it was not unusual to see people walking from higher floors down to the ground floor or restaurant floor (-1). The drinks were good and I thought reasonably priced for a hotel. The restaurant is something of an enigma. While the breakfasts were good the lunch and dinner quality were very variable from good on some days with Sunday being the best, to poor on others and one night (Saturday) almost inedible as could be experienced by so many plates being returned piled high with uneaten foot and bones. The hotel guests are overwhelmingly British it seems and they are trying to cater to British tastes, this is flattering for us Brits but they are not doing this well. I would have liked to see more traditional Spanish food which I am sure would have been easier for them to do well. All that said Rio Park gets many returning guests so what they are doing must suit their returning guests perfectly well. We have stayed in Benidorm many times before but have stayed nearer the old town and prefer this part of Benidorm for most of the time. While I would not put anyone off this hotel I think we will stay nearer the old town in future.

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“Lovely hotel”

Just got back from a week stay. We had a junior suit, but would say more of a disabled room on the 1st floor. Which I have to say after seeing how long people were waiting for lifts we were glad of. The room was quite spacious, with a fridge, hair dryer, dove toiletries, and a safe. The maids came… more

Just got back from a week stay. We had a junior suit, but would say more of a disabled room on the 1st floor. Which I have to say after seeing how long people were waiting for lifts we were glad of. The room was quite spacious, with a fridge, hair dryer, dove toiletries, and a safe. The maids came every day and did a thorough job in cleaning the room, and the rest of the hotel. The food was more towards the English pallet, and very repetitive. The queues to get into the restaurant were sometimes quite large, but once the restaurant was open it moved quite swiftly. We loved the placement of the hotel, as it's just a short walk to all amenities, old town, the English strip and beach. Would definitely recommend this hotel for family's.

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“Shocking food”

Staff at hotel very friendly and helpful. Hotel extremely clean and comfortable. The only drawback was the price of drinks at the bar, prices have fairly shot up since our last visit one year ago. Also the food in the restaurant was abysmal. The variety was shocking and the quality left a lot t… more

Staff at hotel very friendly and helpful. Hotel extremely clean and comfortable. The only drawback was the price of drinks at the bar, prices have fairly shot up since our last visit one year ago. Also the food in the restaurant was abysmal. The variety was shocking and the quality left a lot to be desired, No wonder the restaurant manager was never on show (only saw him twice during our stay). He was probably fed up with complaints. Have visited this hotel 7 times but I think this may be my last visit.

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