Joya Hotel

“Beautiful hotel”

What an amazing hotel staff so friendly. Especially the lady who worked by the pool could not do enough for us . People have complained about the food but with it being a very Spanish hotel don’t expect British fry ups if you want that take a 10 minute walk down to the beach- it is perfectly locate… more

What an amazing hotel staff so friendly. Especially the lady who worked by the pool could not do enough for us . People have complained about the food but with it being a very Spanish hotel don’t expect British fry ups if you want that take a 10 minute walk down to the beach- it is perfectly located to take a stroll into the old town . There was plenty of room by the pool . We are already looking at booking next September and hopefully we will get a pool view this time. Overall we had an amazing time in this beautiful hotel

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“LOVELY Hotel”

A lovely hotel with special staff.. Room was spotless & well looked after.l found the meals to be good at breakfast & dinner. Hotel entertainment was really for Spanish guests of an older age.l had two dislikes the bar caterd for older guests purchasing hot drinks taking forever(should be kept sepa… more

A lovely hotel with special staff.. Room was spotless & well looked after.l found the meals to be good at breakfast & dinner. Hotel entertainment was really for Spanish guests of an older age.l had two dislikes the bar caterd for older guests purchasing hot drinks taking forever(should be kept separate). from alcohol * soft drinks very annoying best going to an outside bar of which Benidorm has plenty. One other thing yo don't see the sun around the pool until mid afternoon. Due to other skyscraper hotels. Go to the beach mid afternoon I give 5 out of 6 as there was lots of positives. would l go again yes. . Well situated.

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“A wee gem”

The hotel is "Spanish"...in that most of the guests are Spanish, three generational families. Pool adequate...great for kids...all well behaved while having fun. Absolutely no "body shaming" which is lovely..."This is me"....all shapes and sizes. Brilliant. Couples, families, but no "Stag" stuff. A… more

The hotel is "Spanish"...in that most of the guests are Spanish, three generational families. Pool adequate...great for kids...all well behaved while having fun. Absolutely no "body shaming" which is lovely..."This is me"....all shapes and sizes. Brilliant. Couples, families, but no "Stag" stuff. A lovely atmosphere. In the evenings, older local ladies came round to play cards, and older gentlemen came to play dominoes. Evening entertainment, when we were there, was Spanish... crooners, and even staff singing in their "off " time. Staff absolutely friendly and very hard working...never at rest. Very clean. Food hopeless....what with all the brilliant cheese and cold meats that Spain has to offer...the plastic cheese slices and pink processed cold meats at breakfast were so disappointing. However, if you're into your carbs, plenty of bread, pastry, biscuits. Avoid the coffee in the restaurant...the coffee down in the bar is so much better.............Bus No 1 or 2 gets you down to the "Brit" strip along the beach. 1 Euro 60 cents...Or a 20 min walk downhill....harder coming back. The "strip " links in to the Old Town which has a lovely evening atmosphere. ...just use your google map. The Italian restaurants, like Pinnocchio, or Manila, on the strip, are grand. (We are not fish and chips, burgers, etc. fans)..but these serve fine Italian and Spanish food.

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“Poor hotel”

Reading previous reviews I had mixed feelings about this hotel. Then we arrived 13th nov and the staff were very rude. Reviews claim for excellent air conditioning due to having no fridge in rooms. The air con doesn’t even work. When asked at front desk how to use it (was unsure if I was doing some… more

Reading previous reviews I had mixed feelings about this hotel. Then we arrived 13th nov and the staff were very rude. Reviews claim for excellent air conditioning due to having no fridge in rooms. The air con doesn’t even work. When asked at front desk how to use it (was unsure if I was doing something wrong) front desk said no air con only hot air… also mentions a heated pool. Pool was Baltic and too cold to even dip your feet in. Beds are like slabs of concrete and we were there for 6 days and by time it was home time my sides were aching, pillows were shocking (you got 1 long one and then 1 tiny lumpy thing) so my neck and back also aching. Food was bog standard, vending machines only took cash and often took cash without giving you the product. Staff again downstairs were rude at the pool bar. Cleaners were doing their rounds as early as 8am and definitely not quiet about it! Walls are paper thin and can hear everything above and next door. when asked to leave said no and carried on cleaning (wasn’t aware there was a do not disturb sign) went down to ask for the safe key which was €22.50 in total €10 deposit and €12.50 which you wouldn’t get back. Location is good or poor depending on what you come for. It is a walk to the main strip but not far to the old town. But expect a good walk for a good breakfast/meal. Bathroom layout also questionable as shower was very powerful (thank god) but shower curtain was thin and stuck to your body while washing and the water just sprayed all over the floor making it very slippy. 3 plugs to a room so brought along and extension cable but electric is powered by a key card (you’re given 2 for a room for 2 adults) so must remember to leave key card in if you want phones ect charged for the day. Sun loungers outside were also broken mostly and the sun barely reached the pool due to buildings surrounding the area (no fault of the hotels, just useful information) I didn’t see a single person use pool facilities or even sun loungers for that matter.

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