INNSiDE Costablanca Adults Only

“Great hotel, excellent staff. ”

Can't fault this hotel at all. The hotel has a modern fresh feel to it. The rooms are spacious and spotless. cleaned daily with fresh towels. The rooms have a free digital safe, a fridge which is stocked with two bottles of water daily. Reception will deliver an iron and small on the table iron… more

Can't fault this hotel at all. The hotel has a modern fresh feel to it. The rooms are spacious and spotless. cleaned daily with fresh towels. The rooms have a free digital safe, a fridge which is stocked with two bottles of water daily. Reception will deliver an iron and small on the table ironing board if needed. The breakfast was good with full English and continental style buffet. The location is fantastic, pretty much in the middle of the old town and the strip. The pool area is clean. The staff are always helpful and friendly A pleasant stay. Have already booked for next year.

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“Superb location ”

You can't beat this location that's for sure. Check in with the new regulations is a bind but that's not the hotels fault. Rooms are adequate but the beds are really firm. Breakfast choice is excellent couldn't recommend it enough. Pool area isn't large but it wasn't busy so it's nice to chill out … more

You can't beat this location that's for sure. Check in with the new regulations is a bind but that's not the hotels fault. Rooms are adequate but the beds are really firm. Breakfast choice is excellent couldn't recommend it enough. Pool area isn't large but it wasn't busy so it's nice to chill out of the beach wind. My only negative is that there are no tea or coffee facilities in your room as standard. We would definitely recommend this hotel and we would stay here again.

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“Nice but hot rooms”

Just returned from a weeks stay in this hotel and it was a lovely hotel. I will start with the HUGE negative. We upgraded to a beach view superior room. Initially we was impressed as the view was amazing over the sea front. We also got a free minibar and the room was lovely. After spending 30 mi… more

Just returned from a weeks stay in this hotel and it was a lovely hotel. I will start with the HUGE negative. We upgraded to a beach view superior room. Initially we was impressed as the view was amazing over the sea front. We also got a free minibar and the room was lovely. After spending 30 minutes in there we realised it was a greenhouse. The sun shone directly in all day! During the day that’s ok but not so good at night. The air conditioning was turned off and there was no way they would turn it on or even lower the temperature of the heating. They sent the engineer who said it was set to 21 and he would ask if we could have it turned down slightly. The answer was no and was told to leave the patio door open. The problem was is the beach front is lit up like it’s daytime so obviously shone in. The curtains are so thick (to black light out) that when they were closed it was like the door was closed. So it was either sleep in light or in an oven. We slept with the door open and yes, we ended up with 3/4 bites each. Apart from that we had a good week, not the best sleep so that put a bit of a dampener on our holiday. Just annoying that the room was so warm and we paid an extra 25euros a night for the pleasure. Breakfast good, position of the hotel good. It would’ve been 5 stars from us if they’d have helped us cool the room overnight.

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“Mixed feelings on a second visit.”

Just returned from our second stay here with mixed feelings regarding this stay.we first stayed in February 2024 for 5 days and loved it,we had booked premium studio room then direct with melia.this time we booked package with jet2 which was a innside front room.i had emailed ahead to ask if we cou… more

Just returned from our second stay here with mixed feelings regarding this stay.we first stayed in February 2024 for 5 days and loved it,we had booked premium studio room then direct with melia.this time we booked package with jet2 which was a innside front room.i had emailed ahead to ask if we could upgrade using my melia points ,so on arrival we were able to upgrade to a premium front facing room.room had twin beds ,walk in shower and large balcony.room had a fridge with 2x bottles of beer ,water and orange.also a coffee pod machine.on arrival we had requested an iron as I normally bring a travel iron but knew that we could have one at hotel instead.after an hour waiting in our room we called down to reception to ask again as we wanted to go out.after nearly another hour we gave up and went down to reception again to be told yes we can bring one up ,no iron appeared so we just went out as we were.on returning that evening we asked again and was told one would be delivered first thing in the morning, when it didn't arrive again I logged onto melia app and requested iron,approx 20 mins later if arrived ,unfortunately the bottom of the iron was all burnt blk and everytime you tried to use it blk bits came off onto clothes so we just gave up.one of our towels in our room had a large hole in it ,not great to give to your guests.the next day towels were changed and another had 2 holes in it,are you really giving your guests towels like this to use,I certainly wouldn't give any guest staying in my home towels with holes in.! Also if you don't have your room cleaned you won't get your drinks and coffee pods replenished. We were on half board as that was the option available with jet2.breakfast was generally good,we only ate 1 evening meal as we like to go out at night.we had toasties and chips during the day and we had sat in the bar area inside but was told we had to move as it was classed as the restaurant part and we couldn't sit there if we weren't eating from the restaurant menu,bit shocked really as we were paying guests who were staying at the hotel.on our previous stay we we able to watch all uk channels on our t.v.this time however we could only get BBC1 Northern Ireland or BBC 2.we don't go away to watch t.v but we do like to listen to the news in the morning and watch in the evenings.most of the staff are lovely ,the pool bar staff are great and the young lady in the restaurant in the mornings taking your room number she was bubbly and lovely.the location of this hotel is great ,beach front and midway between new town and old town,it's quite an expensive hotel which given the facilities you are paying for location. We were disappointed that our experience this time didn't match our first experience, we always try to stay in Melia hotels as we feel you get good service and value for your money,unfortunately this stay didn't really deliver.

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