Hotel & Spa Dynastic

“Halloween period stay”

Ulises Laura and Sebastian (entertainment staff) were amazing the whole holiday. Could not do enough for everyone especially the kids during the Halloween period. Hotel was decorated amazing and the majority of staff made the Halloween experience perfect. Activities all through the day so no child … more

Ulises Laura and Sebastian (entertainment staff) were amazing the whole holiday. Could not do enough for everyone especially the kids during the Halloween period. Hotel was decorated amazing and the majority of staff made the Halloween experience perfect. Activities all through the day so no child was bored. My little one had an amazing time. After reading the reviews the hotel was better than expected, although no aircon because it’s classed as “winter” for the locals which means they would not turn this on as the locals wanted the heating. Reception staff were very rude regarding this and was advised making a complaint would not change this. The food on the other hand was very nice and there was always a good choice. We would not return during this period due to no aircon but any other time we would just to see the entertainment staff. Hats off to them! They really make the hotel. Shame about reception staff.

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“Not a 4 star!”

This hotel is in a good location and the beach is just a short walk away. For a 4 star hotel, I would have expected greater attention to detail as some aspects of the room weren’t up to scratch, w.g. Some furniture had damage or needed attention. The balcony door would not lock. As we were on the… more

This hotel is in a good location and the beach is just a short walk away. For a 4 star hotel, I would have expected greater attention to detail as some aspects of the room weren’t up to scratch, w.g. Some furniture had damage or needed attention. The balcony door would not lock. As we were on the 4th floor, it was not such a security risk but did make me nervous as we had a child with us. That said, the hotel was spotlessly clean and the staff were, on the whole, very friendly. We came with a 9 year old and he joined in some of the activities during our stay which were good fun. We only paid for breakfast (rather than all inclusive) and I’m so glad as the food was not good. It was edible but none of the hot food was ever served more than warm and some items (e.g. churros) were rock hard. The room was a decent size but we had a VERY squeaky bathroom door. We asked for it to be oiled twice but it was never done. This meant the whole room woke up anytime somebody needed the toilet at night. The room also has a large frosted window from the bathroom to the bedroom. This serves no purpose and, again, resulted in everyone being woken anytime the bathroom was used at night. Finally, it rained while we were there so we didn’t use the outdoor pool. We made use of the indoor pool but was shocked at how expensive this was (as we weren’t all inclusive) at 15 euros per adult and 7.50 euros per child. It was nice to be able to swim but the indoor pool is organised into lanes so is not really set up to just splash around with children in. Within the price, you can access a jacuzzi area, steam and gym. However, children are not allowed in these and they close at peculiar times (e.g. steam closed at 2.00pm). Overall, there are worse places to stay but it wasn’t terrible.

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