Hotel Servigroup Torre Dorada

“Lovely stay”

Stayed for a week with my family, We had full board which is ideal! Breakfast 8-10 Lunch 1-3 Dinner 8-10 Drinks are not expensive (cocktails 8euros) The food was lovely and alot of options are given especially at breakfast. There was always a table available and the food was never running. Breakf… more

Stayed for a week with my family, We had full board which is ideal! Breakfast 8-10 Lunch 1-3 Dinner 8-10 Drinks are not expensive (cocktails 8euros) The food was lovely and alot of options are given especially at breakfast. There was always a table available and the food was never running. Breakfast also includes hot drinks and juice. The labels for food in English need to be looked at as the translation wasn’t too good (gypsys arm to describe a roulade, poor potatoes for roast potatoes and angels hair for apple pie :) ) The pool is a good size although there is a massive fountain thing in the corner that doesn’t seem to work and just blocks your view of your sat round that side. The pool is in the sun all day. It does say the pool opens at 10, however we found that people were leaving towels down from 9 then going to breakfast despite signs saying if they are left for 15 minutes or more they will be removed. There isn’t enough sun beds for the amount of people staying so if you go to lunch you need to go in split shifts to avoid your towels being moved by people waiting to lay down. On one of the days people had left their towels down for almost 4 hours without being moved and the lifeguard did nothing when they came back( these belonged to a Spanish family) we think he knew them. however he had removed towels from another Sunbed next to these ones that had been left my an English family which I don’t think is very fair and the family was not happy when they came back. They were in the wrong but then everyone should face the same rule. There was entertainment in the day for adults and children including an aqua carpet (something to run across the pool on) which everyone loved and also a foam Party which is also a lot of fun. The evening entertainment however needs a revamp and I’d say a lot of people left the hotel to go elsewhere during evening. Cleaners were exceptional. The main glass lift makes a loud noise which you can hear in your room With the door closed but you get used to it. Tv in the room has English channels The hair dryer in the bathroom is pretty pointless, you’d be there forever trying to dry your hair. It was quicker to sit on the balcony for 15 mins and my hair was dry. Shower pressure is good and always had enough hot water The WiFi near the pool is great However we couldn’t use it at all in our room (6th floor) The beach isn’t far just prepare to either walk up and down a lot of stairs or use the hill which is far better, and you pass shops on your way. The sea views are spectacular and I’d advise to ask for seaviews as the other side is a view of the hotel Bali.

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“4 day stay”

Lovley Hotel Very clean and fresh Breakfast was a little hectic . I found it quite disorganised. Very clean rooms . Stayed here for 4 days the most frustrating thing about the whole stay was the fact that you could not get a sunbed becouse of people.putting there towels down and not using their… more

Lovley Hotel Very clean and fresh Breakfast was a little hectic . I found it quite disorganised. Very clean rooms . Stayed here for 4 days the most frustrating thing about the whole stay was the fact that you could not get a sunbed becouse of people.putting there towels down and not using their sunbeds till ltr that day 😑 was very disappointed and no-one seemed to care. The staff were lovey and friendly overall lovley Hotel.

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“Lovely hotel ”

Was pleasantly surprised with this hotel, we werent expecting much but we were so impressed. The reception area is bright and clean, and the reception staff were welcoming and helpful. We were given room 1201 which had AMAZING views! We had a side sea view and also a mountain view, we had the sun… more

Was pleasantly surprised with this hotel, we werent expecting much but we were so impressed. The reception area is bright and clean, and the reception staff were welcoming and helpful. We were given room 1201 which had AMAZING views! We had a side sea view and also a mountain view, we had the sun in the morning but by late afternoon it had gone round so the room was lovely and cool. The beds took a bit of getting used to, a lot firmer than what I'm used to but still comfortable. The bathroom had a large shower cubicle which I loved, so much easier than fighting with a shower curtain keep sticking to your leg. The maids kept the room impeccably clean and changed our towels when needed. The pool area is lovely, never had to fight over sunbeds, we just went out after breakfast and there was always some available, the lifeguards also removed towels which had been left all day and not used, to ensure everyone had a sunbed. We don't have kids, but there's plenty for kids to do, the animation team literally never stopped, always some game or activity going on, and some for the adults too. The only downside is there was loud music playing all day, which if you're looking to relax and read a book quietly then it can be a bit distracting. Plenty of drinks and snacks available at the bar, and the staff were really polite and friendly, same with the restaurant staff, they literally never stopped. The food was lovely (we only had breakfast) and there was plenty to go around. I forgot previous reviews mentioning the hills/steps.. the steps were fine going down to the beach but almost killed us walking back up them! We tended to go around and walk up the hills, these are also pretty challenging in 33° heat carrying 6 big bottles of water! The only downsides I could find is that the local restaurants seem to get booked up in advance (all day) so you might struggle to just walk in and get a table, the location as I mentioned is challenging in the heat, and we weren't able to keep our room on however the reception staff arranged a courtesy room for us to use at a certain time to shower etc before we went home. Didn't know that there's lights on each balcony, which come on at night and light up different colours! So you can literally spot this hotel a mile off. These do go off about 11-11.30pm so didn't bother us too much. Would definitely book again!

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“Nice enough”

The room was comfortable and clean . shower was powerful. Air con was great if left on all day . Rooms got very hot if not left on and took a while for the air con to be noticeable. Food was OK. Dining staff could smile now and again. They seemed to favour the Spanish guests and smiled and chatt… more

The room was comfortable and clean . shower was powerful. Air con was great if left on all day . Rooms got very hot if not left on and took a while for the air con to be noticeable. Food was OK. Dining staff could smile now and again. They seemed to favour the Spanish guests and smiled and chatted to them. English guests not so much. But this was the dining staff . The rest of the hotel staff ere friendly Hotel was clean and reception staff friendly and knowledgeable. There is a gate at the bottom of the hill witj a lift that takes you to the pool area. You do need your card to get access to the lift. To be honest the hill wasn't as bad as I was expecting but it's definitely not for those whose mobility is compromised. The beach wasn't as near as I'd have liked and I did take the stairs that lead directly to the beach. Mercadona was around 7 minute stroll next to the Grand Bali Only criticism is the towels on the sunbeds . Unless you got there as the gates opened all the ' prime ' spots were taken up with towels . I got there one morning as the gates opened and a family of 4 reserved sunbeds and I was there 4 hours and they never returned in that time . There is a sign saying that sunbeds can't be reserved for more than 15 minutes but this wasn't enforced in any way . Another morning a hen party showed up and reserved at least 8 beds right next to the pool. One of them stayed behind and the rest of them went for breakfast while I was there. You will always get a sunbed but you'll be relegated to the second row and behind . The pool entertainment mainly geared towards the children. I saw aqua aerobics twice in 5 days Pool area was clean. Can't comment on snack bar as never ate there but was told by reception you pay as you order or you can have it charged to your room BUT you need to set aside a card with €100 ' deposit ' and whatever isn't used gets refunded back to the card. I've been to the servigroup Orqnge before and this was very different. It wasn't like the sister hotel but still ok value for money. The hotel lights up in different colors every night.

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